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  • Customers like
    • Convenience1
  • Customers don't like
    • Outsourced customer service1
    • Automated phone system1
    • Disreputable practices1

  • 2 days ago
  • Finances
  • Scottsdale, Arizona
  • Positive Experience
  • 56
  • REVIEW RATING 3/5

I read these reviews and cannot help but laugh. I have had Care "Credit" for over 5 years with no issues. This is not a health care or charity program. It is the same as financing furniture or using a major credit card!! So, if you have poor credit or no credit, yes you will not be approved. Why do doctors or vet offices now except this card, because they no longer want to deal with people... Read more

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  • May 12
  • Credit Cards
  • Omaha, Nebraska
  • Dental Financing
  • 136
  • REVIEW RATING 4/5

Went to the dentist got told this 3400 dollars worth of work would fix my mouth most normal people just dont have that type of money laying around so the dentist offered me this care credit card thought this was a solution not another problem got the work done DID NOT fix my mouth so 3900 dollars later thanks to intrest still have my messed up mouth problem Plus now there garnishing my checks... Read more

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Threatened my elderly mother called her when her husband passed away and was so mean made her cry ruined her credit she cosigned on loan and never received notice of default Add comment

  • Apr 20
  • Credit Cards
  • Centerville, Massachusetts
  • Billing Department
  • 1
  • 1
  • 165
  • REVIEW RATING 4/5

I paid my balance in full. Then used it again with no interest for a year, but they put the payment towards the ones not charged and said that I still owed $600 that will continue to accrue interest because when i paid in full I did not say to pay off that balance. You MUST call and tell them your payment has to go to that specific one. They were extremely rude and refused to do anything about... Read more

Was this review helpful? 0 0

  • Apr 17
  • Credit Cards
  • Credit Card Application
  • 1
  • 1
  • 199
  • REVIEW RATING 4/5

Went online, Applied, Zapped, Approved:((( WHAT???? Their 1st Question? How much will procedure cost. Gave estimate. Estimate was not what I wanted to borrow. Continued through the application process. Now my credit will reflect that amt. ANGRY!!! So mad I can't share 100 words. The phone number led me to ONLY AUTOMATED voice!! Had I spoken to a real person . . . I expect the results... Read more

Was this review helpful? 0 0

  • Mar 20
  • Credit Cards
  • Credit Card
  • 1
  • 1
  • 329
  • REVIEW RATING 4/5

Used CreditCare once just to keep my account current. Paid my one bill off EARLY in FULL, and still got a bill AND a late charge. Spoke to a representative and she acknowledged that my bill was paid and that I would not be be billed for a late charge (how kind...). Have not used CreditCare since and received a notice of no balance due (January 2015). Received another notice the following... Read more

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  • Mar 18
  • Credit Cards
  • Walnut Creek, California
  • Positive Experience
  • 224
  • REVIEW RATING 4/5

I had a positive experience with my line of credit. I only had one issue when a payment was not taken and I accrued a late fee, after some talking the lady on the phone agreed to removed the fee, other than that, smooth sailing. I work in the lending industry and we get complaints all the time about similar issues (people not fully understanding what they are signing up for). The problem is... Read more

Was this review helpful? 0 0

  • Mar 17
  • Credit Cards
  • Bethel, Connecticut
  • Senior Discount
  • 1
  • 1
  • 168
  • REVIEW RATING 4/5

My dentist charged me $$893.48 which included a senior discount. Care credit charged me $974.50 which is the fee without the senior discount. Also never sent me a bill. Went online to get a copy of my bill only to find they were charging me a late fee for a missed payment. Paid off the entire bill as I will never use the card again but they would not tell me what the late fee was so I have to go... Read more

Was this review helpful? 0 0

Free interest for one year is not true unless you pay your entire balance within that year. Otherwise "accumulated interest" for your interest free year will be added to your outstanding balance. At a mountain size apr if 28%!!!! Not a very easy climb! If not impossible. Total crooks! Add comment

  • Dec 01, 2014
  • Finances
  • Dearborn Heights, Michigan
  • Credit Card
  • 562
  • REVIEW RATING 5/5

CareCredit.com (Synchrony Bank) does not provide customer service to answer any questions UNTIL AFTER one applies for a credit card or agrees to their terms-and-conditions (which gives them the authority to sell your phone and contact information to other companies). I just wanted to ask some basic questions before making a decision whether or not applying with them made sense. Do not trust a... Read more

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