CareCredit Complaints and Reviews

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Main address: PO Box 960061 32896-0061 Orlando FL
(866) 893 7864, (800) 859 9975, ,
  • 101+2 mobile complaints
  • $97.9K claimed losses
  • $951 average
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  • Oct 28
  • Credit Cards
  • Grand Rapids, Michigan
  • Automatic Payment
  • 1
  • 1
  • 161

As someone else related, I paid the amount due by automated system with the message at the end saying no further payment is due. Somehow they keep levying late fees while the phone system says no payment is due? I think I am confused but tried to explain that I have never felt so ripped off by any other credit card company. Their call center is in the Phillipines. I think they are a total... Read more

Was this review helpful? 2 0

Care Credit is the worse card I currently have. .I was told by my now no longer in business veterinary. .That my bill will not be over $50.00 a month. .Now it's almost $200.00 a month. .Once the promotion which I had no idea about was added to my card.. Add comment


  • Oct 16
  • Credit Cards
  • Payment Issues
  • 131

I had the same problem around the same time. When I called their customer service number, the rep insisted there were no problems with the website and said I must not know what I was doing. As I've been working with computers longer than she probably has been alive, I asked to speak to a supervisor. At first, she refused, saying that the supervisor would just tell me the same thing she had--that... Read more

Was this review helpful? 0 3

I don't know yet' so I a, glad to read all the experiences' I applied and just rec card-the terms are in Spanish which I DO NOT COMPREHEND? I can only wonder if it's because they don't want ,e to understand. I was too as long as paid 12mos Add comment


  • Sep 05
  • Credit Cards
  • Credit Card Access
  • 108

When I enter my information as I always have, the screen goes blank. When I call GE Credit the rep. said there is no problem with the system. They won't take my payment without a charge. They play like this is all news to them that there is a problem. It is Very frustrating as I am not a late payer. I have been paying for years on line and don't like spending so much time trying to pay my... Read more

Was this review helpful? 1 1


  • Sep 05
  • Credit Cards
  • West Springfield, Massachusetts
  • Medical Service Credit
  • 233

my doctor advised me to use "care" credit for lasik eye surgery a couple years ago. this credit card compay WILL NOT hesitate to charge you interest after the "promotion" is up. they charged me $700 in one month from the previous "free" months. i do not understand how 26.99% is considered caring! the minimum payment is for $70 but they are charging me $50-60 in interest a month! who in thier... Read more

Was this review helpful? 2 1


  • Aug 31
  • Credit Cards
  • Credit Line
  • 1
  • 1
  • 229

It used to be that if your pet needed expensive emergency care or any kind of expensive care but you didn't have all the money you needed to pay for it, a veterinarian would either treat the animal first and bill you later, or accept what you had at the time and take installments on the rest. But ever since CareCredit wormed its way into every veterinary practice in the country, vets tell you to... Read more

Was this review helpful? 2 3


  • Jul 15
  • Credit Cards
  • Levittown, New York
  • Late Fee Charge
  • 406

Have been paying ahead for months on GE Capital CreditCare. If you pay ahead and not within "billing cycle" They don't count it as your monthly payment. Then to make matters worse, if your next payment was "supposedly" 2 days late, because you paid on the 1st not the 5th. They charge you a late fee. scenario: Payment due 28th of month. You pay on 1st of month with all other bills. your payment... Read more

Was this review helpful? 5 2


  • Jul 09
  • Credit Cards
  • Account Update
  • 167

Tried to update my account info [specifically my email address] on Had my username but not my password. Clicked "forgot password" - received message: "check your email for a reset link". Ummmm? Wait? What? You have the wrong email address on file for me. I can no longer access THAT email address! Called GE Capital's [soon be some other bank] customer service... Read more

Was this review helpful? 1 1


  • Jun 24
  • Health and Beauty
  • San Francisco, California
  • Care A Credit Medical Financing
  • 2
  • 2
  • 305

Orlando, FL 32896 (866) 419-4096 GE Capital Category: Financial Services 6/23/2014 I was planning to use my Care Credit Card $9000.00 in order to finance a surgery that had originally been scheduled for February 2014, but was rescheduled by my doctor. The new surgery date is for August.I had to put a $1000.00 non-refundable deposit down in order to reserve the date. I have also purchased... Read more

Was this review helpful? 5 1
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