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1.9 Based on 33 reviews
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  • Customers like
    • Convenience 2
    • Prior to this experience 2
    • That i was approved for a credit line 2
  • Customers don't like
    • Extremely poor 4
    • Having the rug pulled from under me 3
    • Misleading information about promotional periods 3

I tried paying off two of my special promotions on 04/26/16. The money came out of my bank account on 04/27/16. They still didn't allocate it the right way. They put the money on my promotion with fixed payment/reduced APR. I kept checking my CareCredit account online to see if they were going to apply the payment like I wanted them to. I noticed that my available credit amount was off by the amount I paid on the 26th. I called and spoke with a... Read more

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I have had care credit for a little over a year. I originally got it to have for Vet emergencies. Bonus factor was i could use it as well for certain things. Thought it was a great thing to have. Yesterday 4/23/16 i receive a letter from them that they cancelled my card because i have NOT used it in a year.. Excuse me? WTF? the inquiry for applying for it hasn't even dropped off my credit report yet,AND now i have the credit damage of a closed... Read more

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I've have care credit for over a year. Just as soon as I was ready to use it, I called only to find out they canceled my credit line with out even notifying me. This really *** me off because I still have the inquiry ding on my credit wtf?!? Read more

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This is an open letter to anyone interested in open a Care Credit account. Simply do not do it. My fiancée had to get some dental work done, which was not covered by insurance at the time. So the dentist offered her a care credit card with should be paid in full over the course of a 12 month period. Well what they do not tell you is how F*****G terrible there services really are; after “paying” online for the first 3 months through their... Read more

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I had CareCredit for several years ones it was switch to Synchrony Bank I always had problem logging in. I started to see that instead of my account lower down with extra payments I made, I owe more. I found out that somehow I had an “insurance” that if I lost my job it would cover my balance. I finally disputed that money, I was supposed to get reimburse for $397.00 that I still haven’t received. I got tire of waiting, so I just paid off my... Read more

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I have been a Care Credit Card holder for many years and have always paid my bills on time - anytime bills weren't paid on time was due to a problem with Care but with a phone call was able to get things straightened out - in all the years I had the card never paid interest and as I said my bills were paid on time. Due to some stores closing I'm technically employed but have no work - as a result my credit rating due to problems with other... Read more

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recently had computer crash so I bought a new one and while trying to figure out care credit websight so I could pay my bill- It would not let me past the "update info required" what the ***? been about 2 weeks now. when I call the number on card- automated- UGHHH- cant talk with a human to figure out the issue. about as helpful as the *** website they've spent 10.00 to get up and running. Sorry, just very frustrated and figured I wouldnt... Read more

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NEVER AGAIN!!! 29.9% interest!!! It will take around 16 yrs to pay off. DON'T use them if you can't pay it off within the allotted time!! Read more

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I did not research this card prior to getting it, which is totally my fault. This is the worse credit card ever and I strongly advise anyone who gets it that if you can't pay off in FULL each time you use it,or at least triple monthly payments, do not get this card, or you will be paying on it forever. And whatever you do, do NOT forget to pay and be a day late, or you will be charge $37.00 late fee. Read more

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I called to retrieve my account number for paperless management. The first representative I spoke to was rude and condescending and lied to me about the abilities of her department. She claimed that her system was down and she was unable to look up my account at all, and then immediately afterward said that she didn't have the authority to look up my account. When I asked to speak to a supervisor, she tried to dissuade me by saying that the... Read more

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