2.6
  • Outsourced customer service1 votes
  • Automated phone system1 votes
  • Disreputable practices1 votes
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Threatened my elderly mother called her when her husband passed away and was so mean made her cry ruined her credit she cosigned on loan and never received notice of default Add comment

  • Apr 20
  • Credit Cards
  • Centerville, Massachusetts
  • Billing Department
  • 25
  • REVIEW RATING 3/5

I paid my balance in full. Then used it again with no interest for a year, but they put the payment towards the ones not charged and said that I still owed $600 that will continue to accrue interest because when i paid in full I did not say to pay off that balance. You MUST call and tell them your payment has to go to that specific one. They were extremely rude and refused to do anything about... Read more

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  • Apr 17
  • Credit Cards
  • Credit Card Application
  • 39
  • REVIEW RATING 4/5

Went online, Applied, Zapped, Approved:((( WHAT???? Their 1st Question? How much will procedure cost. Gave estimate. Estimate was not what I wanted to borrow. Continued through the application process. Now my credit will reflect that amt. ANGRY!!! So mad I can't share 100 words. The phone number led me to ONLY AUTOMATED voice!! Had I spoken to a real person . . . I expect the results... Read more

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  • Mar 20
  • Credit Cards
  • Credit Card
  • 184
  • REVIEW RATING 4/5

Used CreditCare once just to keep my account current. Paid my one bill off EARLY in FULL, and still got a bill AND a late charge. Spoke to a representative and she acknowledged that my bill was paid and that I would not be be billed for a late charge (how kind...). Have not used CreditCare since and received a notice of no balance due (January 2015). Received another notice the following... Read more

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  • Mar 18
  • Credit Cards
  • Walnut Creek, California
  • Positive Experience
  • 128
  • REVIEW RATING 4/5

I had a positive experience with my line of credit. I only had one issue when a payment was not taken and I accrued a late fee, after some talking the lady on the phone agreed to removed the fee, other than that, smooth sailing. I work in the lending industry and we get complaints all the time about similar issues (people not fully understanding what they are signing up for). The problem is... Read more

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  • Mar 17
  • Credit Cards
  • Bethel, Connecticut
  • Senior Discount
  • 1
  • 1
  • 104
  • REVIEW RATING 4/5

My dentist charged me $$893.48 which included a senior discount. Care credit charged me $974.50 which is the fee without the senior discount. Also never sent me a bill. Went online to get a copy of my bill only to find they were charging me a late fee for a missed payment. Paid off the entire bill as I will never use the card again but they would not tell me what the late fee was so I have to go... Read more

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Free interest for one year is not true unless you pay your entire balance within that year. Otherwise "accumulated interest" for your interest free year will be added to your outstanding balance. At a mountain size apr if 28%!!!! Not a very easy climb! If not impossible. Total crooks! Add comment

  • Dec 01, 2014
  • Finances
  • Dearborn Heights, Michigan
  • Credit Card
  • 512
  • REVIEW RATING 5/5

CareCredit.com (Synchrony Bank) does not provide customer service to answer any questions UNTIL AFTER one applies for a credit card or agrees to their terms-and-conditions (which gives them the authority to sell your phone and contact information to other companies). I just wanted to ask some basic questions before making a decision whether or not applying with them made sense. Do not trust a... Read more

Was this review helpful? 3 1

I just to get approve for care credit an they denied me i have a cat with a swollen broken leg an all my around here takes care credit i guess u have to make a million dollars before they touch u they are just another scamm dont waste ur time with them Add comment

Do not have a checking or savings and want to pay my bill but you don't accept debit from paycheck card. Add comment

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