• Outsourced customer service1 votes
  • Automated phone system1 votes
  • Disreputable practices1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Mar 20
  • Credit Cards
  • Credit Card
  • 80

Used CreditCare once just to keep my account current. Paid my one bill off EARLY in FULL, and still got a bill AND a late charge. Spoke to a representative and she acknowledged that my bill was paid and that I would not be be billed for a late charge (how kind...). Have not used CreditCare since and received a notice of no balance due (January 2015). Received another notice the following... Read more

Was this review helpful? 0 0

  • Mar 18
  • Credit Cards
  • Walnut Creek, California
  • Positive Experience
  • 58

I had a positive experience with my line of credit. I only had one issue when a payment was not taken and I accrued a late fee, after some talking the lady on the phone agreed to removed the fee, other than that, smooth sailing. I work in the lending industry and we get complaints all the time about similar issues (people not fully understanding what they are signing up for). The problem is... Read more

Was this review helpful? 0 0

  • Mar 17
  • Credit Cards
  • Bethel, Connecticut
  • Senior Discount
  • 47

My dentist charged me $$893.48 which included a senior discount. Care credit charged me $974.50 which is the fee without the senior discount. Also never sent me a bill. Went online to get a copy of my bill only to find they were charging me a late fee for a missed payment. Paid off the entire bill as I will never use the card again but they would not tell me what the late fee was so I have to go... Read more

Was this review helpful? 0 0

Free interest for one year is not true unless you pay your entire balance within that year. Otherwise "accumulated interest" for your interest free year will be added to your outstanding balance. At a mountain size apr if 28%!!!! Not a very easy climb! If not impossible. Total crooks! Add comment

  • Dec 01, 2014
  • Finances
  • Dearborn Heights, Michigan
  • Credit Card
  • 478

CareCredit.com (Synchrony Bank) does not provide customer service to answer any questions UNTIL AFTER one applies for a credit card or agrees to their terms-and-conditions (which gives them the authority to sell your phone and contact information to other companies). I just wanted to ask some basic questions before making a decision whether or not applying with them made sense. Do not trust a... Read more

Was this review helpful? 3 1

I just to get approve for care credit an they denied me i have a cat with a swollen broken leg an all my around here takes care credit i guess u have to make a million dollars before they touch u they are just another scamm dont waste ur time with them Add comment

Do not have a checking or savings and want to pay my bill but you don't accept debit from paycheck card. Add comment

  • Nov 25, 2014
  • Professional Services
  • Cleveland, Ohio
  • Positive Experience
  • 572

One year ago, I financed over $5,000, 12 months same as cash, via my eye doctor for ocular lens implants. Two months before the promotion ended, I was reminded, in red ink of the impending due date. I was able to call CareCredit and have them remove some additional monies from another smaller promotion to the large one. I am paid, in full, seven days before the promotion ends....zero percent... Read more

Was this review helpful? 4 2

  • Oct 28, 2014
  • Credit Cards
  • Grand Rapids, Michigan
  • Automatic Payment
  • 1
  • 1
  • 493

As someone else related, I paid the amount due by automated system with the message at the end saying no further payment is due. Somehow they keep levying late fees while the phone system says no payment is due? I think I am confused but tried to explain that I have never felt so ripped off by any other credit card company. Their call center is in the Phillipines. I think they are a total... Read more

Was this review helpful? 4 0

Care Credit is the worse card I currently have. .I was told by my now no longer in business veterinary. .That my bill will not be over $50.00 a month. .Now it's almost $200.00 a month. .Once the promotion which I had no idea about was added to my card.. Add comment

Had an experience with CareCredit?

Write a review

More results for "carecredit"

Product Results

Tag Results

Did not find what you were looking for?
You are reading about CareCredit.
Filing a new complaint about