CareCredit Complaints and Reviews

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Main address: PO Box 960061 32896-0061 Orlando FL
(866) 893 7864, (800) 859 9975, ,
  • 96 complaints
  • $96.7K claimed losses
  • $1K average
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  • Jul 15
  • Credit Cards
  • Levittown, New York
  • Late Fee Charge
  • 123

Have been paying ahead for months on GE Capital CreditCare. If you pay ahead and not within "billing cycle" They don't count it as your monthly payment. Then to make matters worse, if your next payment was "supposedly" 2 days late, because you paid on the 1st not the 5th. They charge you a late fee. scenario: Payment due 28th of month. You pay on 1st of month with all other bills. your payment... Read more

Was this review helpful? 1 1

  • Jul 09
  • Credit Cards
  • Account Update
  • 40

Tried to update my account info [specifically my email address] on Had my username but not my password. Clicked "forgot password" - received message: "check your email for a reset link". Ummmm? Wait? What? You have the wrong email address on file for me. I can no longer access THAT email address! Called GE Capital's [soon be some other bank] customer service... Read more

Was this review helpful? 0 0

  • Jun 24
  • Health and Beauty
  • San Francisco, California
  • Care A Credit Medical Financing
  • 78

Orlando, FL 32896 (866) 419-4096 GE Capital Category: Financial Services 6/23/2014 I was planning to use my Care Credit Card $9000.00 in order to finance a surgery that had originally been scheduled for February 2014, but was rescheduled by my doctor. The new surgery date is for August.I had to put a $1000.00 non-refundable deposit down in order to reserve the date. I have also purchased... Read more

Was this review helpful? 3 0

  • Mar 19
  • Credit Cards
  • San Francisco, California
  • Dental Service
  • 124

I went to a care credit dentist because I had a tooth ache and no dental insurance. The dentist referred me to a care credit specialist, an endodontist. Care credit approved the root canal work. After the root canal was done the doc told me to go back to the dentist for the crown(cap) that protects the remaining tooth. I went to the dentist for the cap and care credit refused the addition to my... Read more

Was this review helpful? 3 4

  • Mar 19
  • Credit Cards
  • San Francisco, California
  • Vet Bills
  • 1
  • 148

We found care credit thru Pets Unlimited! Their estimate was $3000.00 which we could not afford. No worries says the vet. We have care credit available. We were immediately approved and the vet came back two hours later and told us our dog should be put down. After exhausting our credit limit we lost the dog and were stuck with a 3000.00 bill. They do offer no interest terms if paid within 12... Read more

Was this review helpful? 1 1

  • Jan 20
  • Credit Cards
  • Vero Beach, Florida
  • Not Performed Charges
  • 1
  • 131

My daughter needed a crown. The dentist wanted it paided for before work was done. No where else to turn but to use this predatory care credit card. We had talked about braces also but declined. The whole amount was billed us. Later the dentist office was able to remove braces but it had no effect on the monthly payments I never agreed upon. But I still managed to send half of that... Read more

Was this review helpful? 0 1

  • Dec 02, 2013
  • Professional Services
  • Unprofessional Business Practices
  • 1
  • 94

I don't agree with this practice. I was able to have a $12 bill from my dentist charged to CareCredit, and paid it off the next month. However, at some places CareCredit requires that the place (example: Banfield Pet Hospital) not be able to accept CareCredit for a bill under $300. That is rediculous, because at times the consumer/customer does not have any other way to pay. Plus, if the interest... Read more

Was this review helpful? 0 2

  • Nov 13, 2013
  • Credit Cards
  • Rude Customer Service
  • 1
  • 77

This is by far the worst customer service I have ever received. The agents barely speak English and apparently don't understand it too well, constantly saying, "I'm sorry I don't understand you, can you repeat that." On top of that they are very rude. More than one agent preceeded to talk over me, instead of trying to listen to what I was saying and then went on to begin to try to argue with me,... Read more

Was this review helpful? 2 2

  • Nov 08, 2013
  • Other
  • Phoenix, Arizona
  • 78

This company was calling me several times a day, asking to speak with someone else. I told them over and over again that I am not that person, and I have no desire to help them hunt anyone down. They are all from other countries, barely speak english and are very rude people. If a dentist is shameful enough to send their patients to this company to be treated like trash, that dentist does not... Read more

Was this review helpful? 0 1

  • Sep 24, 2013
  • Credit Cards
  • Bella Vista, Arkansas
  • Credit Beacon
  • 69

they would not give someone a line of credit with a 700 plus credit beacon was very rude and short on the phone thank god my dog didn't die but these sorry bastards are more worried about the almighty dollar !!! I am glad to see that these people give a *** about animals !! and plus they dinged my credit for nothing this place sucks and so does the money hungry pigs that use this place to steal... Read more

Was this review helpful? 0 1
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