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  • Customers like
    • Convenience1
  • Customers don't like
    • Outsourced customer service1
    • Automated phone system1
    • Accepted false charges1

  • 1 day ago
  • Credit Cards
  • Boone, Iowa
  • Carecredit Online Access And Payments
  • 15
  • REVIEW RATING 4/5

Can I make payments with debit card? Sure. Except we neglect to say that you have to call them in and pay an extra $10 for each one. Lying liars. This is the corporate equivalent of a loan shark, and for health care! Our health care system is already totally screwed, and now we have Carecredit prowling around hoping to find unsuspecting poor folk needing medical treatment. None of their services... Read more

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  • Jun 13
  • Credit Cards
  • Promotional Balance
  • 130
  • REVIEW RATING 4/5

They do *** on promotions! Suppose you owe 300 in 6 months and you have 500 in non-promotional charges. A minimum payment of 25. You assume overpayments would go towards the promotional balance - BUT THEY DON'T - only the minimum 25 does. The rest goes towards the non-promotional balance! It should be the other way around! You only have six months to pay the promotional balance and you have... Read more

Was this review helpful? 0 1

  • Jun 11
  • Credit Cards
  • Covington, Georgia
  • Billing Department
  • 76
  • REVIEW RATING 3/5

I don't receive a paper statement. Okay in 2012, yes 2012 my husband put a charge on the card for some glasses (I knew about the charge so I'm not disputing that) but I forgot about it, we've had other charges on the card and they were paid off before the interest hit (7 to be exact) PLEASE tell me why I just found out 2 days ago that the bill wasn't paid off and I'm still paying interest on that... Read more

Was this review helpful? 0 0

  • May 20
  • Finances
  • Scottsdale, Arizona
  • Positive Experience
  • 424
  • REVIEW RATING 5/5

I read these reviews and cannot help but laugh. I have had Care "Credit" for over 5 years with no issues. This is not a health care or charity program. It is the same as financing furniture or using a major credit card!! So, if you have poor credit or no credit, yes you will not be approved. Why do doctors or vet offices now except this card, because they no longer want to deal with people... Read more

Was this review helpful? 6 1

  • May 12
  • Credit Cards
  • Omaha, Nebraska
  • Dental Financing
  • 1
  • 1
  • 446
  • REVIEW RATING 5/5

Went to the dentist got told this 3400 dollars worth of work would fix my mouth most normal people just dont have that type of money laying around so the dentist offered me this care credit card thought this was a solution not another problem got the work done DID NOT fix my mouth so 3900 dollars later thanks to intrest still have my messed up mouth problem Plus now there garnishing my checks... Read more

Was this review helpful? 2 2

  • May 12
  • Credit Cards
  • Taft, California
  • Cancellation Policy
  • 1
  • 1
  • 139
  • REVIEW RATING 4/5

I had CareCredit almost a year and some reason they cancel my card for no reason I haven't had a chance to use it I had to wait a year for my surgery to be processed and they cancel my card I am mad because did not send me a note notification or no phone call that they're going to cancel so I looked online. And it said online to pathetic line says there is no reason right for them to cancel your... Read more

Was this review helpful? 1 1

Threatened my elderly mother called her when her husband passed away and was so mean made her cry ruined her credit she cosigned on loan and never received notice of default Add comment

  • Apr 21
  • Credit Cards
  • Idaho Falls, Idaho
  • Collection Calls
  • 1
  • 1
  • REVIEW RATING 3/5

I hate care credit ruined my credit threatened me on the phone when elderly husband passed away i cosigned on loan with son and cant even get a loan because of them. Read more

Was this review helpful? 0 0

  • Apr 20
  • Credit Cards
  • Centerville, Massachusetts
  • Billing Department
  • 1
  • 1
  • 307
  • REVIEW RATING 5/5

I paid my balance in full. Then used it again with no interest for a year, but they put the payment towards the ones not charged and said that I still owed $600 that will continue to accrue interest because when i paid in full I did not say to pay off that balance. You MUST call and tell them your payment has to go to that specific one. They were extremely rude and refused to do anything about... Read more

Was this review helpful? 3 0

  • Apr 17
  • Credit Cards
  • Credit Card Application
  • 1
  • 1
  • 363
  • REVIEW RATING 5/5

Went online, Applied, Zapped, Approved:((( WHAT???? Their 1st Question? How much will procedure cost. Gave estimate. Estimate was not what I wanted to borrow. Continued through the application process. Now my credit will reflect that amt. ANGRY!!! So mad I can't share 100 words. The phone number led me to ONLY AUTOMATED voice!! Had I spoken to a real person . . . I expect the results... Read more

Was this review helpful? 0 1

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