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1.0
Details
This company is fast to help with medical/dental to those in need of services. When false charges were added to my bill, they were absolutely no help in the resolution. NONE This company works with doctors and dentists to steal your money!!!!! My next step is to...
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Review
#570940 Review #570940 is a subjective opinion of poster.
Cons
  • Damaged credit history
  • No security
  • Accepted false charges
Reason of review
Poor customer service
Loss
$5000
Tags
  • Care Credit Review
  • Customer Service Carecredit

CareCredit review in Dearborn Heights, Michigan: No customer service before applying

CareCredit.com (Synchrony Bank) does not provide customer service to answer any questions UNTIL AFTER one applies for a credit card or agrees to their terms-and-conditions (which gives them the authority to sell your phone and contact information to other companies). I just wanted to ask some basic questions before making a decision whether or not applying with them made sense. Do not trust a company that does all it can to shield itself from their customers! They have three phone numbers. One is for healthcare providers who want to go into partnership with CareCredit. One is for existing account holders. One is for applying for a CareCredit account. If you want to ask questions beforehand, none of these numbers will let you reach a representative, because the recording will ask for your account number (which you won't have yet), or for you to approve their terms-and-conditions (which you won't want to because you first want to decide if they are legitimate before you allow them to use your personal contact information to sell to their business partners).
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Review
#564202 Review #564202 is a subjective opinion of poster.
Reason of review
Poor customer service

Care Credit Review

I just to get approve for care credit an they denied me i have a cat with a swollen broken leg an all my around here takes care credit i guess u have to make a million dollars before they touch u they are just another scamm dont waste ur time with them
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Review
#562475 Review #562475 is a subjective opinion of poster.

Debit Card Review

1.0
Details
Do not have a checking or savings and want to pay my bill but you don't accept debit from paycheck card.
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Review
#562428 Review #562428 is a subjective opinion of poster.
Reason of review
Problems with payment
One year ago, I financed over $5,000, 12 months same as cash, via my eye doctor for ocular lens implants. Two months before the promotion ended, I was reminded, in red ink of the impending due date. I was able to call CareCredit and have them remove some additional...
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Review
#562037 Review #562037 is a subjective opinion of poster.

CareCredit review in Grand Rapids, Michigan: Care Credit is predatory!!

1.0
Details
As someone else related, I paid the amount due by automated system with the message at the end saying no further payment is due. Somehow they keep levying late fees while the phone system says no payment is due? I think I am confused but tried to explain that I have never felt so ripped off by any other credit card company. Their call center is in the Phillipines. I think they are a total fraud. Their interest rate is very high, 26.99 %. I was told by their phone rep that each transaction amount is subject to what the provider wants to offer promotionally?
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1 comment
Anonymous
#896821

I was gonna apply for a Carecredit card ... now, thanks to too many negative comments I will not !

This helpful information has kept me from being a

"Pissed Costumer", thanks ...

Review
#551607 Review #551607 is a subjective opinion of poster.
Product
Carecredit Credit Card
Cons
  • Their automated phone system info
Reason of review
Poor customer service
Preferred solution
My solution was to terminate my relationship with this company.

Bill Increase Review

3.0
Details
Care Credit is the worse card I currently have. .I was told by my now no longer in business veterinary. .That my bill will not be over $50.00 a month. .Now it's almost $200.00 a month. .Once the promotion which I had no idea about was added to my card..
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Review
#548636 Review #548636 is a subjective opinion of poster.
2.0
Details
I had the same problem around the same time. When I called their customer service number, the rep insisted there were no problems with the website and said I must not know what I was doing. As I've been working with computers longer than she probably has been alive, I...
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3 comments
Kristeena
#947525

**To expedite a response, please provide Reference code DM 21815_PC_anonymous**

I’m sorry you have experienced issues with your Synchrony Financial account. We would like to try and resolve your concerns.

Please email me at ask.synchrony@synchronyfinancial.com with your name and phone number.

A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

Regards,

Nicole

Synchrony Financial

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Review
#547209 Review #547209 is a subjective opinion of poster.
Service
Carecredit Customer Care
Cons
  • Customer service outsourced

Carecredit - Credit Card Review from Aubrey, Texas

Dentist convinced me to get care credit even though i have insurance. I saw her only once for check up and cleaning, then again for an Invisilign consultation. No further services were rendered. Care credit card was never activated and i didn't get a statement or an invoice. I never authorized any charges to care credit yet my credit report shows over 4000$ due. Wtf ! For what ? I am in contact with State attorney general, BBB, Dental Board, Consumer Affairs, and FBI. I think the Dental office is in collusion with Care Credit to defraud customers. I also think the dental office is using fake dentists because the turn over there is constant. I have never seen the same dentist or office people twice and i been going there over 5 years
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Review
#535590 Review #535590 is a subjective opinion of poster.
Product
Carecredit Credit Card

Online Review Review

I don't know yet' so I a, glad to read all the experiences' I applied and just rec card-the terms are in Spanish which I DO NOT COMPREHEND? I can only wonder if it's because they don't want ,e to understand. I was too as long as paid 12mos
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Review
#533923 Review #533923 is a subjective opinion of poster.