CareCredit Reviews and Complaints
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ISSUES RESOLVED
447
TOTAL REVIEWS
$260K
CLAIMED LOSSES
$2K
AVG LOSS
120K
PAGE VIEWS
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Cons
- Misleading information about promotional periods
- Poor customer service
- Extremely poor
Pros
- That i was approved for a credit line
- Convenience
- That i could get services paid for so they would go ahead
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- Latest review first
- Most helpful reviews first
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1 comment
CareCredit in Hartsdale, New York - Bill put into my name without authorization
my father in law used guerrino dentistry in hartsdale n.y. to pull nine teeth a girl at desk told him she will put everything in his name instead added my name and charged him his total credit on card of $7,200 this is for pulling nine teeth mind u. my father in law went to office and they adjusted bill it was a little over $1,300 which he paid for i have been trying to contact that evil liar stephanie at her office she has been avoiding my phone calls for two months.I have spoke to numerous people at care credit trying to explain my situation to no avail is there someone out there that can help us.
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Author
PissedConsumer358121
Location
Hartsdale, New York
3 comments
CareCredit in Laguna Woods, California - Totally Happy Cardholder
We've had Care Credit for about four years and we are totally satisfied. I would say we've probably charged a total of $16,000 in dental work during that time. My wife had some implants done by a first-rate dentist and I had about $7000 in a permanent from the same fellow. In addition she had several crowns. We paid them all off on time and were never charged a nickel of interest. If anyone is pissed off at this organization, I suspect that person is not a terribly savvy consumer. Your instructions say I must enter at least 100 words, which is why I wrote this last sentence.
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Author
PissedConsumer356885
Location
Laguna Woods, California
2 comments
Avoid GE Carecredit card
Several years ago I applied and received a GE carecredit card for dental procedures. I used the card a couple times. I paid my bills every month. Sometime the minimum and often more. I moved out of country and decided I did not want an open line of credit so called the company to ensure that I didnt owe money and to close the account. I closed the account and was told I was all settled up. I just ran my credit score and come to find out that they claim to have an outstanding debt on my card. When talking to the company they said they cant find the details but it was probably interest that had accrued and that this was my problem. When closing an account they said they have no way of knowing this and I needed to follow up to see if I owed more money. The man I spoke to when I closed the account didnt say anything about this. He just said I owed nothing and all was well. Now I have a bad mark on my credit. Be aware with GE caecredit!!! dont use. They have all the power. Even when you think you are doing everything right.
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Author
PissedConsumer355002
Product
2 comments
I got this card to help me finance my medical situation. I did not know they were going to penalize me with paying my whole bill at the end of the year with a $450 bill which will be charged interest on top of that.I will be losing that amount while being charged...
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Agreed. They are a joke of a company. Looking for others to join me in a suit. Need people with financial loss though. Email your story to stuf@dr.com
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Author
sphatika
Location
San Francisco, California
Product
Loss
$452
4 comments
I called care Credit in Feb to change my payment due date from the 3rd to the 28th of each month and at the same time made a payment on Feb 1st. They said I was late for Feb payment which is now due on the 28th. . . . I told them I made Feb payment on the 1st. they...
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Agreed. They are a joke of a company. Looking for others to join me in a suit. Need people with financial loss though. Email your story to stuf@dr.com
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Author
roblft2468
Location
Dallas, Texas
Loss
$1300
5 comments
Had just received this account in the past 30 days. Never received a statement and left out of the country on vacation. When we returned we found out, not by them but our loan officer that they reported us late by 31 days, now we cant get our mortage approved because...
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So... you charged a debt and forgot about it? Or were you hoping that maybe THEY forgot about it? Why would you not make payments on a debt and then complain when they report...
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4 comments
I remember when GE manufactured goods for the American consumer, but now they are joining the rest of the greedy finance companies & ripping off the Americans who are at the bottom of everything and need medical, dental help. These people should be ashamed. Yeah,...
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I'm not sure that care credit is at fault for anything you've mentioned. You don't have any income, so how can you expect them to loan you money? They'd want to know that you ...
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Author
mollyholly
Location
Jacksonville, Florida
Product
0 comments
CareCredit in Atlanta, Georgia - Try to pay the bill
I went on line to pay my bill, put in all the data, card number, address etc. It told me my information wasn't correct. So I made a phone call - got an automated wizard who makes Hal in 2001 look tame. After 15 minutes (I am not kidding) I could finally pay my bill. Once paid, I tried the response Representative, she asked what I need assistance with, told her on line access. She then went through the key strokes to get on line - I did all that and it didn't work - so I resorted to yelling (at the computer)REPRESENTATIVE - she finally after 3 sessions - said she would put me through - I then got a recording saying the offices were closed. These are the same people who were charging me the fee for the type of coverage to pay off my bill if I die (which I never agreed to). They must be used to that complaint, (it adds to your bill each month and you therefore will NEVER be out of debt) because without flinching - they agreed to refund 3 months of the $185 charge. Now - this is the best part - even though I had paid - I wrote checks and paid for something I didn't request - the reallocation of my payment for those charges didn't count as a payment - so they said I was late. This is a HUGE rip off - these people are nuts!
Author
lpeabody
Location
Atlanta, Georgia
Loss
$6600
Tags
2 comments
Tooth broke and 3 years later still paying for the tooth because of the interest. Before you ever use Care Credit by GE Capital Retail Bank let your teeth fall out of your mouth. They will suck you dry for interest and will not work with you. They are the most...
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My experiences (six to date) have worked out wonderfully. I make note of when the promotional period ends and I make sure the bill is paid about one week before the date due....
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Author
clldesoto
Loss
$1200
1 comment
CareCredit in Yorba Linda, California - Bad bad customer service....
On the 25th of the month, my dentist charged a dental procedure that brought it up to my credit limit. I have set it up on an automatic payment so I didn't think much about it. However, on the 25th, they also charge me some interest from a previous balance which I thought I had paid off entirely - no bid deal either. However, that interest charge which was less than $60 showed up as a derogatory item on my credit report on that same day. Even though I brought the balance down by $400 the moment I learned about it, the customer service rep and customer service manager had no sympathy at all even though I have been paying them for more than 3 years at 26% which i had completely forgotten about high their interest really is!!! I only asked why nobody notified me for this instance especially when they have all of my phone numbers and e-mails on file supposedly to notify me when something is wrong! On the other hand, I always keep receiving marketing materials from them. I will pay them off as soon as possible and never use them again because they treat you like a nobody! That wasn't customer service and even though they charge you an insane interest rate their customer service department is by far the worst I have encountered in my life. My advice to all of you is that you should not use them unless it is an absolute necessity and make sure you pay them off within the promotional period not a day later! They use us so make sure you use them, too!
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Author
PissedConsumer341949
Location
Yorba Linda, California
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