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Had just received this account in the past 30 days. Never received a statement and left out of the country on vacation. When we returned we found out, not by them but our loan officer that they reported us late by 31 days, now we cant get our mortage approved because...
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5 comments
Anonymous
#661814

So... you charged a debt and forgot about it?

Or were you hoping that maybe THEY forgot about it?

Why would you not make payments on a debt and then complain when they reported you for not making payments?

I don't blame them for not wanting to remove the report. As far as I can tell from your blurry explanation, it's a completely accurate report, and other creditors should know about it.

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Review
#412347 Review #412347 is a subjective opinion of poster.
Product
Carecredit Account
I remember when GE manufactured goods for the American consumer, but now they are joining the rest of the greedy finance companies & ripping off the Americans who are at the bottom of everything and need medical, dental help. These people should be ashamed. Yeah,...
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4 comments
Anonymous
#661818

I'm not sure that care credit is at fault for anything you've mentioned. You don't have any income, so how can you expect them to loan you money?

They'd want to know that you can pay it back before they give it to you.

I hope you were able to take advantage of that free dental services charity. It sucks to have bad teeth and no way to fix them.

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Review
#411639 Review #411639 is a subjective opinion of poster.
Product
Carecredit Account

CareCredit review in Atlanta, Georgia: Try to pay the bill

I went on line to pay my bill, put in all the data, card number, address etc. It told me my information wasn't correct. So I made a phone call - got an automated wizard who makes Hal in 2001 look tame. After 15 minutes (I am not kidding) I could finally pay my bill. Once paid, I tried the response Representative, she asked what I need assistance with, told her on line access. She then went through the key strokes to get on line - I did all that and it didn't work - so I resorted to yelling (at the computer)REPRESENTATIVE - she finally after 3 sessions - said she would put me through - I then got a recording saying the offices were closed. These are the same people who were charging me the fee for the type of coverage to pay off my bill if I die (which I never agreed to). They must be used to that complaint, (it adds to your bill each month and you therefore will NEVER be out of debt) because without flinching - they agreed to refund 3 months of the $185 charge. Now - this is the best part - even though I had paid - I wrote checks and paid for something I didn't request - the reallocation of my payment for those charges didn't count as a payment - so they said I was late. This is a HUGE rip off - these people are nuts!
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Review
#407768 Review #407768 is a subjective opinion of poster.
Loss
$6600
Tags
  • card number

CareCredit review in Fort Lauderdale, Florida: Care Credit by GE Capital Retail Bank

Tooth broke and 3 years later still paying for the tooth because of the interest. Before you ever use Care Credit by GE Capital Retail Bank let your teeth fall out of your mouth. They will suck you dry for interest and will not work with you. They are the most unreasonable people I have ever dealt with. I called and asked to make a settlement and they said https://www.gogecapital.com/ does not help people out with the interest they take your money and won't work with you. Stay away from https://www.gogecapital.com/ http://www.carecredit.com/ they are the worst company. How I wish I never got involved with them!!
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2 comments
Anonymous
#905973

My experiences (six to date) have worked out wonderfully. I make note of when the promotional period ends and I make sure the bill is paid about one week before the date due.

That way I can make certain that my cash was applied to the promotional period of my choice. I usually have two-three going at the same time due to medical, eye, dental and pets.

GE has been a life saver for me! Twelve months, same as cash, for over $5,000.

Cost me ZERO in finance charges. Works for me!

Eoghan
#684422

GE Capital Retail Money Bank has changed its name Three (3) times first name GE Capital, second name GE Capital Money Bank and the third change GE Capital Retail Money Bank. As you can see they always have the word "MONEY" in their name and they should really have "MONEY" in their name because that is all that matters to them!

You don't I don't and millions of people out there don't. They use all the tricks in the book plus make up their own! If you want to see just how BAD they are go and look at the documents that I have uploaded and you will see they have gotten totally out of control. The agencies state and federal can't even keep up with their "Crooked Tactics".

In fact they are so brazen they actually called Bank of America a lier even when showed the document of where they WIPED out my account without my permission! They lied to the District Attorney's Office in Santa Clara, CA! This is the way they make their BILLIONS! They have a lot of pull with someone high up to get away with what they are doing and have been doing for years to the consumers.

Someone's pockets are getting lined by this corrupt bank who makes money anyway they can and they don't care how they do it or who they squash on the way to continuing to make their "BILLIONS"! Go to "Crook-A-Titus" and "*** Titus" Disease and you will see ACTUAL documents with their BOLD FACE LIES! Heck "The Consumer Financial Protection Agency” which I refer to as “The Confused Financial Pissonyou Bureau” they actually sent one of my complaints on this crooked bank to another company! Which was mentioned NO WHERE IN MY COMPLAINT!

This Screwed up Agency has been in business since 2011 and is DOING NOTHING to stop THE CORRUPTION they allow this bank to get away with! They see nothing wrong with this type of business practice. You can see this in the actual documents I have uploaded to this website. This agency “The Confused Financial Pissonyou Bureau” was founded in 2011 for “Reform on Wallstreet” well I guess the new reform on wallstreet was created so that banks like GE Capital Retail Money Bank that handles credit cards for “Wallmart”, JC Penny, Target, etc.

just go online and see just how many merchants let this bank *** and then go and look at how much they BRAG about making its “BILLIONS” at the consumers expense. Yes, Frank and Dodd which this agency was created for are real reform all right real reform! What a joke! Believe it or not your screwed along with all the rest of the consumers who get sucked into this EVIL bank and the EVIL government agencies that give them “CART BLAC” to make up their own rules, regulations, late fees, charging illegal amounts etc.!

They even change their late fee amounts from $25.00 and $35.00 to $15.95! They tell you to pay more then you owe and when you do they don't apply the whole amount, unbelievable really? So, we have to get it out there to let people know NOT to do business with businesses that associate with this “EVIL CORRUPT *** BANK”! This agency which has been in business since 2011 doesn't care how they do business!

This agency was created to help the consumer. Well, when you go and research who created it you will find that this agency is called “The Wall Street Reform Act” created by Frank and Dodd! Now do I need to tell you more! In fact ALL those documents that have been uploaded are A-OK with all the agencies The Office of the Comp Controller, The Department of Financial Institutions, The Federal Trade Commission, The Department of Justice etc., these agencies have turned over my complaints to these idiots at The Consumer Financial Protection Bureau which by the way police themselves, now need I say more?

They are even more A-OK with “The Confused Financial Pissonyou Bureau”. Money talks if you don't have it your screwed! That is what “Corporate America” continues to achieve anyway they can and anyone they can bribe to continue to get away with it and believe me they do! The POWER is with the people the consumer.

If we can not use credit cards that this “EVIL BANK” is associated with then maybe we can win!

Hit them where it hurts and that is their “BILLIONS” or “MONEY” which they have kept in all their name changes. Which I'm positive that they have made illegally.

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Review
#407376 Review #407376 is a subjective opinion of poster.
Loss
$1200

CareCredit review in Yorba Linda, California: Bad bad customer service....

On the 25th of the month, my dentist charged a dental procedure that brought it up to my credit limit. I have set it up on an automatic payment so I didn't think much about it. However, on the 25th, they also charge me some interest from a previous balance which I thought I had paid off entirely - no bid deal either. However, that interest charge which was less than $60 showed up as a derogatory item on my credit report on that same day. Even though I brought the balance down by $400 the moment I learned about it, the customer service rep and customer service manager had no sympathy at all even though I have been paying them for more than 3 years at 26% which i had completely forgotten about high their interest really is!!! I only asked why nobody notified me for this instance especially when they have all of my phone numbers and e-mails on file supposedly to notify me when something is wrong! On the other hand, I always keep receiving marketing materials from them. I will pay them off as soon as possible and never use them again because they treat you like a nobody! That wasn't customer service and even though they charge you an insane interest rate their customer service department is by far the worst I have encountered in my life. My advice to all of you is that you should not use them unless it is an absolute necessity and make sure you pay them off within the promotional period not a day later! They use us so make sure you use them, too!
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1 comment
Anonymous
#905974

You AGREED to 26.99% interest when you signed on the dotted line. Didn't you READ the materials you were signing?

You didn't review any of the statements.....three years worth? I cannot take this seriously, it's got to be a joke.

Review
#405511 Review #405511 is a subjective opinion of poster.
I applied with CARE CREDIT and i was not satisfied with their service and rates. I applied with FUNDMYDOCTOR.com after reading a lot of great reviews on FUNDMYDOCTOR.com which is another finance company and their service and rates are sooo much better, they paid my...
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1 comment
Anonymous
#882881

this sounds like a marketing advertisement

Review
#402535 Review #402535 is a subjective opinion of poster.
Loss
$1000

CareCredit review in Sterling Heights, Michigan: Scums

I have talked to at least customer service reps. All dumb foreigners. I was getting calls on Sunday mornings at 7:30am. And between 4-6 calls a day. I know my rights and wrote a cease and desist letter to stop all phone calls. They are still calling. When I signed up for this card I was told I could make a small payment of $25/mo with no interest. The bill was wrong right off the bat. I told them if they don't correct the bill I will ignore all calls and throw the bill in the trash. Which is what I have been doing. I'd like to take legal action against them because I know they are breaking the law. Can anyone tell me who I need to contact to file a claim?
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2 comments
Jaeleigh
#719375

Contact me at stuf@dr.com. Have a small class action group and it is growing. GE is going down and we need your help!

Anonymous
#692737

they have an ombudsperson. get the address on line if you look for it I think it is ombudsperson@gecapital. you will get a resolution

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Review
#400985 Review #400985 is a subjective opinion of poster.
Product
Carecredit Credit Card
So my boyfriend has care credit and I use it a lot for medical reasons and I am fixing to have ACL reconstruction surgery and I made the last payment last week. Well it didn't post within a couple of days so my boyfriend called to see what was going on and they...
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2 comments
Anonymous
#672708

That happened to me as well. I made a $1200 payment but is wasn't showing up on my account.

I was told payments over $500 take longer to post. I waited a few more days and called back since it still hadn't posted. I was told the same thing but this time i said i wanted to speak with a supervisor.

The supervisor pushed her magic button and the payment posted within 30 seconds!!! When all else fails...demand to speak to a supervisor!!

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#400135 Review #400135 is a subjective opinion of poster.

CareCredit review in Shepherdsville, Kentucky: Nightmare from ***!

I submitted a formal complaint to the Kentucky General's Office and suggest others do that in his/her home state. Threats, over 5 calls on my birthday while Mom was gravely sick. It's amazing they did not ask for my first born! Dental Works is just as bad--knowing the difficulties with the company. Which one is worse? The office that sent me the slaughter house or the company recommended. They took three separate payments from my checking account. There were 2 ($5.00) payments and then they removed $122.00 from my Disability check. Saving my teeth will not be my priority again! In fact, Dental Works in Fern Creek, Kentucky did substandard dental care.
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Review
#399845 Review #399845 is a subjective opinion of poster.
Product
Carecredit Account
Loss
$600

CareCredit review in Williamsburg, Virginia: Care Credit

I had an awful experience with GE Capital's Care Credit card. When you agree to the card terms and conditions, you also agree to "insurance" that goes with the card. I had a 12-month no interest benefit however I discovered at the end of my 12-month period I had been charged monthly fees for the insurance. And to make matters worse I was being charged INTEREST on the Insurance!!! So while I thought I wouldn't be penalized if I paid my balance in 12 months, I ended up having an additional $600 in charges on my card that were insurance and interest charges. I wouldn't recommend without copious amounts of research and questions.
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1 comment
Anonymous
#725679

Companies cannot arbitrarily add insurance to the account, you have to agree. In fact, if you signed actual paperwork, you have to initial stating that they offered and you accepted or declined.

If you feel that there was an error, you should first contact the company. If you do not get any results you can contact someone from the insurance commission or the attorney general's office in your state.

I am sorry this happened to you and I hope you will be able to find a resolution.

Review
#396256 Review #396256 is a subjective opinion of poster.
Product
Carecredit Credit Card
Loss
$600
Tags
  • Interest
  • The Card
  • Cognition