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1 comment

CareCredit in Green Bay, Wisconsin - VERY ANGERY

I CALLED ON 2/18/2013, I WAS HUNG UP ON 3 TIMES, SWORE AT, AND LIED TO BY 2 DIFFIDENT SUPERVISORS! I MADE A PAYMENT PLAN IN DECEMBER AND THEM JAN AND FEB THEY TACKED ON A $100 FEE SAYING I DIDN'T PAY ENOUGH AFTER THEY WHERE THE ONES SETTING IT UP TO COME UP WITH THE IDEA TO DO A PAYMENT PLAN AND TAKE IT OUT OF MY CHECKING ACC. I WILL NEVER USE THIS COMPANY OR TELL ANY ONE THEY ARE GOOD AND SHOULD US EM. THEY CALL AT 530 IN THE MORNING WANTING MORE MONEY AND DEMANDING PAYMENTS NOW!! WHAT THE ***??
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Author
Location
Green Bay, Wisconsin
Loss
$300
Review #385877 is a subjective opinion of poster.
2 comments

CareCredit - Screwed every month with late payment fees

They make the internet payment a nightmare so I finally give up and try calling which they are of course never open on a saturday or sunday so by the time some one answers Im late, Or Ill remember same day go to pay by 3 pm just to find I STILL got a 30.00 fee because it was 3 THEIR time NOT my time. PRAYING I find a way to pay this off before the interest hits SIGH They make the initial card look so good, with the low interest after so long, But after reading all this AND the fines I have already gotten I am fearing what will come next. IT IS good to have for a vet emergency BUT at what cost???
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Author
Loss
$150
Review #385212 is a subjective opinion of poster.
0 comments

CareCredit in Palm Coast, Florida - Never received statements

I used my Care Credit card for a dentist here in Palm Coast. It was a small amount, approximately $185.00. Not one time did I receive a statement, so I could make my payments. I went to the dentist last August, 2012. Had I not been applied for a loan to purchase a small Condo, I would never have known. Due to that small loan, which I never made a payment on, ruined my credit. It looked as if I was not responsible enough to pay a small bill. If I don't receive a statement, I don't remember to pay. That's how it is. I receive monthly statements every month from everyone else, cell phone, utilities and etc. I am so mad and so upset, I could scream. It keep me from getting pre approved. That's great. I made a commitment 2 pay if off yesterday and I did so. Now, I want a letter from them with a copy to me, stating the bill is paid and it was there fault, not mine. Wow, only in the state of Florida would I not receive a statement and it's not just Care Credit, I owed the dentist, Dr. Gordon, $52.00 and never got a statement. I paid them yesterday too. Walked in to Dr. Gordon's office yesterday and of course, they blamed the corporate office, the corporate office said they do to send out statements, so I received a print out of services on Tuesday, the 12, of February, 2013. Guess what, it wasn't mine, it belongs to someone who lives in Orland. The envelope had my name and correct address, just the wrong person. Hippa Law was just violated. I also want Dr. Gordon's office person who handles billing to write a letter to the Credit Bureau with a copy to me, stating it wasn't my fault and that the bill is paid in full. Spoke with Kathy at the office here in Palm Coast, of course, she didn't know anything about the information I received, she said it didn't come from us and I don't want it and the lady in charge of billing is out to lunch and won't return until 2:00 PM, nice long lunch, it was noon. Very very mad. Thank you for your attention to this matter. Wow, no one pays attention to detail, no one. I have yet to meet anyone in Palm Coast that knows how to be professional, pleasant and/or that pays attention to detail. So sad. Respectfully submitted, Sandy Wiggins
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Author
Location
Palm Coast, Florida
Loss
$165
Review #384204 is a subjective opinion of poster.
1 comment

CareCredit in Santa Cruz, California - Constant problems with billing

After repeatedly having problems with care credit not applying the money I paid via bank debit card and extra fees being added on, I took their offer to settle, which of course is not good for my credit rating. Somehow they could not apply my payments even though there were thousands of dollars in my bank account. I am always able to pay bills this way with every other agency. On top of that, they continue to bill for full the amount even after I paid the agreed amount. This was supposed to be a convenient way to pay for medical & veterinary. I am so sorry that I used this kind of credit as it is ruining mine,
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Author
Location
Santa Cruz, California
Review #383757 is a subjective opinion of poster.
0 comments

CareCredit in Austin, Texas - System Setup TO Force Penalties on Consumers

CareCredit is a nightmare. Don't use them. If they do not receive your payment by 5 pm on the due date you get dinged for a late payment. There is no forgiveness or give in their system unlike every other company that gives you at least a few days between "due" and "late." Plus, their website is impossible to use. And you can count on spending 10-15 minutes on their automated phone system trying to make a payment. If it (their automated system) kicks you out to an agent (which is a near certainty given how awkward it is) you guessed it. You get hit with a penalty for the pleasure of talking to one of their trained monkey-agents. Don't use CareCredit under any circumstances.
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Author
Location
Austin, Texas
Review #383550 is a subjective opinion of poster.
1 comment
I used care credit for dental service and my understanding was to make a full payment within 24 months and this was never communicated to me as just a minimum payment. They only deducted minimum and have charged me over $3500 in payment for a principal of $2000. and...
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GECapitalCares
#607744

**To expedite a response, please provide Reference code DM 021213_pc_AnonCCDental** I’m sorry you have experienced issues with your GE Capital Retail Bank account. We woul...

Author
Location
Cincinnati, Ohio
Loss
$3000
Review #383461 is a subjective opinion of poster.
1 comment
I had $3000. worth of dental work done in Dec. of 09, was told that care credit would finance interest free for 60 mths. they did for 90 days and than I was hit with a very large interest payment! I had moved, so I had no recourse on dentist. I make my payments on the...
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GECapitalCares
#607737

**To expedite a response, please provide Reference code DM 021213_pc_bevans** I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would li...

Author
Location
New Smyrna Beach, Florida
Loss
$90
Review #382239 is a subjective opinion of poster.
1 comment

CareCredit in Cleveland, Ohio - PLEASE DO NOT USE THEM TO BORROW, ITS A BAD COMPANY,LAZY STAFF,

I called call cntr & asked ,"IF I WANTED TO FILE BANKRUPTCY WHAT DO YOU GUYS DO"? NEXT THING I KNOW MY ACCOUNT WAS IN THAT DEPT, CHARGED OFF AND IT TOOK ME 3 MONTHS TO REMOVE IT AND LATE FEES ADDED. THEN I ASKED THEM TO FIX IT W/CREDIT B. NO ONE CAN FIX IT CAUSE I NEVER FILLED BANKRUPTCY AND NO PAPER WORK FROM ME.. OK SO HOW U PUT ME IN BANKRUPTCY WHEN I NEVER FILLED. I PAID THE COMPN OFF BUT STILL CHRGE OFF AFTER MONTHS STILL NO ONE WILL FIX THIS PROB,, DO NOT USE THEM
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Author
Location
Cleveland, Ohio
Loss
$700
Review #380728 is a subjective opinion of poster.
0 comments
Was charge interest on a security I did not ask for, they took it off but over a year I paid a high rate due to this and they need to pay me back on these extra charges!!! What can I do for I was taking on this account and they want to also charge me to talk to...
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Author
Location
West Warwick, Rhode Island
Review #380151 is a subjective opinion of poster.
2 comments
told by dentist if i ***'t to pay my bill on time i would not be chg, interest, opened my bill today,I was chg. 1145.00 in interest cause my bill extended over two yrs. I was never told I had a time limit just a clause that said pay on time ea. month-who do i file a...
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Anonymous
#600866

I agree with LadyScot. You have no idea what you are talking about. It sounds like you did not read any portion of your contract. Not paying results in more fines which isn't ...

Author
Location
Scranton, Pennsylvania
Review #379769 is a subjective opinion of poster.