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CareCredit review in Cincinnati, Ohio: Care Credit Scam- dental Service

I used care credit for dental service and my understanding was to make a full payment within 24 months and this was never communicated to me as just a minimum payment. They only deducted minimum and have charged me over $3500 in payment for a principal of $2000. and they still want to charge me $1700 saying this is interest which is a total fraud. I never was explained what I had to pay or never got any notifications. i dont even know what interest I am paying. I will be taking them to court. And they have no contract of autodeducting from my bank acc
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1 comment
Nicole
#607744

**To expedite a response, please provide Reference code DM 021213_pc_AnonCCDental**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number. A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#383461 Review #383461 is a subjective opinion of poster.
Loss
$3000
Tags
  • Economics terminology

CareCredit review in New Smyrna Beach, Florida: Punished for Paying Early!

I had $3000. worth of dental work done in Dec. of 09, was told that care credit would finance interest free for 60 mths. they did for 90 days and than I was hit with a very large interest payment! I had moved, so I had no recourse on dentist. I make my payments on the first of the mth, they are not due until the end, always pay more than the min. I have had to use the card a few times for emergencies, but no more than a few hundred dollars. As of Dec 12 I still owed $2500. In Nov. 2012, I made my pymt on the 2nd as I normally do, and than I got paid on the 28th and made my Dec ppmt. This is where I got punished! Because I made 2 payments in 1 mth they are saying I did not make my Dec pymt. and now I am late on 3 pymt. I closed acct, and I will warn you DO NOT OPEN AN ACCOUNT WITH CARE CREDIT! they will suck you dry, you will never get it payed off. When I called cs, their response was "We are not like mastercard and visa" and they are right! I paid all 5 of my bills at the same time that month and they are the ONLY ONE that did this. Use them as your very last resort!
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1 comment
Nicole
#607737

**To expedite a response, please provide Reference code DM 021213_pc_bevans**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number. A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#382239 Review #382239 is a subjective opinion of poster.
Product
Carecredit Credit Card
Loss
$90

CareCredit review in Cleveland, Ohio: PLEASE DO NOT USE THEM TO BORROW, ITS A BAD COMPANY,LAZY STAFF,

I called call cntr & asked ,"IF I WANTED TO FILE BANKRUPTCY WHAT DO YOU GUYS DO"? NEXT THING I KNOW MY ACCOUNT WAS IN THAT DEPT, CHARGED OFF AND IT TOOK ME 3 MONTHS TO REMOVE IT AND LATE FEES ADDED. THEN I ASKED THEM TO FIX IT W/CREDIT B. NO ONE CAN FIX IT CAUSE I NEVER FILLED BANKRUPTCY AND NO PAPER WORK FROM ME.. OK SO HOW U PUT ME IN BANKRUPTCY WHEN I NEVER FILLED. I PAID THE COMPN OFF BUT STILL CHRGE OFF AFTER MONTHS STILL NO ONE WILL FIX THIS PROB,, DO NOT USE THEM
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1 comment
Nicole
#602582

We responded to your post but watned to ensure you recieved a response here as well.

**To expedite a response, please provide Reference code DM 020113_pc_aniebannie14 **

I’m sorry for your epxerience. We would like to speak with you to learn more about the service you received. Please email me at gecapitalcares@ge.com with your name and phone number. A member of our consumer advocacy team will call you to assist. For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#380728 Review #380728 is a subjective opinion of poster.
Product
Carecredit Account
Loss
$700

CareCredit review in West Warwick, Rhode Island: Used for medical

Was charge interest on a security I did not ask for, they took it off but over a year I paid a high rate due to this and they need to pay me back on these extra charges!!! What can I do for I was taking on this account and they want to also charge me to talk to someone{ 15' dollars }. because i did not pay it off in time it also charge me over 500 dollars extra with this security. NEVER BEEN LATE,ALWAYS PAID EXTRA ON MY ACCOUNT AND PAID THEM OFF ONCE BEFORE...KNOW THEY ARE MAKING IT HARD TO GET IT PAID!!!
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Review
#380151 Review #380151 is a subjective opinion of poster.
Product
Carecredit Account

CareCredit review in Scranton, Pennsylvania: Lies, all lies

told by dentist if i ***'t to pay my bill on time i would not be chg, interest, opened my bill today,I was chg. 1145.00 in interest cause my bill extended over two yrs. I was never told I had a time limit just a clause that said pay on time ea. month-who do i file a complaint to? This company needs to be stopped I refuse to pay this bill I owe 700 they are saying 1900.00, are they crazy - e mail me at iaerton@yahoo.com-I have read about my people feeling the same way, I think we need to get together and stop this company once and for all, I pay my bills on time to be tried like this is not exceptable
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2 comments
Anonymous
#600866

I agree with LadyScot. You have no idea what you are talking about.

It sounds like you did not read any portion of your contract. Not paying results in more fines which isn't very smart. They offer different amounts of time based upon the amount of money spent. A copy is handed to you at the doctors office at the time of service.

Hard to believe you had no idea of this. I have the card and its wonderful.

Andrea
#600440

HOW would your doctor, who does not work for the CC finance company know how their credit works?? Did you READ your credit agreement? You signed it. Most all interest free when paid by loans have the interest billed upfront. When you pay it off in the allotted time, the interest is then either taken from the final payment, or refunded in full. Again, READ the credit agreement.

Would you ask your mechanic how your doctor does brain surgery??

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Review
#379769 Review #379769 is a subjective opinion of poster.
I sent a check for $1,793.75.+ on 1/3/13. Care credit credited my account with$900 + and said I had a balance due of over $800. When I called Cust Serv -- they gave me run around and said my check was received in the amt of $900+ and the rep read off the figures --...
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5 comments
Anonymous
#1145082

I would take it into the bank and have them help you with it

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Review
#375435 Review #375435 is a subjective opinion of poster.
Product
Carecredit Account
Loss
$800

CareCredit review in Asheville, North Carolina: I am pissed also

I have had and still have credit And debit cards of all kinds however I have Never experienced so much difficulty and bother I have had manage this card account online. There are so many options how do you narrowed down which is your. I just came from four separate care credit googled web site, and not ONE was my I'd and password accepted. This account IS NOT new. And I know 100% my I'd and pw is correct. Here I'm 40 minutes later Still trying to access my account. They probably just trying to force people onto auto deduction...one day I bet all these corps will just take our Money out..How they just won't let you pay any other way. They control everything. I hate dealing with these corps at all. Us folks who don't have 1,000's of dollars for med, den, eye care are at there mercy. Omg help us....as we have seen most of our financial institutions can NOT be trusted. Well here's my service number....which my sign in screen would not take...so well ..?
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2 comments
Nicole
#601462

** To expedite a response, please provide Reference code DM 013013_pc_Anonymous5**

I’m sorry you are having problems accessing your account online. While the majority of customers are able to log in, some are experiencing intermittent issues. We’d like to help resolve this and ensure you have access. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Anonymous
#600881

Ok so you just complained the company offers to any services and you don't understand how to look up their website correctly with many attempts. I don't think they have the issue. I pay online every time with no problem.

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Review
#374250 Review #374250 is a subjective opinion of poster.
Product
Carecredit Account

CareCredit is a total SCAM and all BS

I applied for this card about 5 years ago or so...I had to use it for emergency dental work,,,I charged 4,000 and agreed to 165 per month,,,I went to pay this off and was told I had interest on the 4,000 as a promotional after 18 months but I never signed up for a promotional item....they said it was a problem with my dentist and there was nothing I could do. I reported them to the BBB and the Maryland Consumer Attorney Generals office for FRAUD on this promo item I never agreed to. When my card was charged at the dentist I signed the receipt and received my first bill stating 165 due and received that every month until I decided to pay it off then they said I had to pay 2 years interest due on promo items. Told them to shove up their butt,,,the rep was extremelly rude and told me to shove it up mine and hung up. Needless to say, I wont the BBB and received a favorable response from the Attorney General's office. I have since cancelled Care Credit and when my dentist or my vet ask me to apply I tell them like the rep at carecredit told me,,, shove it!
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2 comments
Nicole
#604716

**To expedite a response, please provide Reference code DM 020613_pc_Hercules**

We would like to get some additional information so we can look into this. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Anonymous
#603742

Having signed up for Care Credit for some cosmetic surgery, I asked that the account be set-up so-as to allow not only a deminishing balance with payments, but also reduced monthly payments. Despite this, the payments remain high despite the declining balance, if payments are made too early, they are credited to the prior months statement forcing me to make another payment due to their bookkeeping error, they can't change the due date or account type, and they won't permit payments with a credit or debit card.

Only checking and savings accounts are allowed. Once I can afford to transfer my balance to another, any, credit card, I am going to do so due to having to spend too many hours on the phone with them arguing over their bookkeeping errors.

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Review
#373958 Review #373958 is a subjective opinion of poster.
Loss
$4000

CareCredit review in Walnut Creek, California: Credit Rejection - Wrong Info

I chatted with a "Kevin" online regarding my status. I knew I had bad credit and I wanted to speak to someone regarding my history prior to having a credit report run and getting rejected. I did not want another "blemish" of an inquiry and rejection on my report. "Kevin" said that in order to speak to a manager about my status, to "just fill out the form first and call in". Shocker, they ran my credit history anyway and received an immediate rejection. When I called in and spoke to manager "James #74231", he said no one would have been able to help anyway. Why the *** couldn't Kevin say that in the first place? He implied that a manager would have been able to assist with my situation! Now I have another blemish on my credit when I'm trying to get it fixed. ***.
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Review
#373686 Review #373686 is a subjective opinion of poster.
Loss
$2500

CareCredit review in Washington, District Of Columbia: Charge me 2 much ,money

I WENT 2 A DENTIST AND I DID NOT HAVE THE MONEY 2 PAY THEY PUT MY NAME THROUGH 2 CARE CREDIT AND THEY GAVE ME $10,000 CREDIT THE DENTIST TOOK $5000 FOR A PARTIAL WITH 6 TEETH THAT LOOKS LIKE SHI AND HURTS VERY BAD CARE CREDIT GOT A REPORT FROM THE RIP OFF DOCTOR THAT I SIGN FOR IT. THE LADY GAVE ME A PAPER AND TOLD ME 2 SIGN THE DENTIST LET THE LADY GIVE YOU A RUB DOWN PLAYS MUSIC AND THEN RIP YOU OFF I WROTE CARE CREDIT AND THEY SENT ME A PAPER THAT I SIGN I AM 71 AND I GOT RIP OFF plese tell everyone please do not sign anything unless u read every thing the doctor walk away with 5000 care credit is walking away with over 5000 what do i do,
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1 comment
Nicole
#586579

**To expedite a response, please provide Reference code DM 122712_pc_AnonCC**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number. A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#370430 Review #370430 is a subjective opinion of poster.
Loss
$5000