
CareCredit Reviews and Complaints
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CareCredit review in Pensacola, Florida: Care Credit Ripoff
CareCredit review in Huntington, Vermont: Care Credit isn't there when I need it :(
CareCredit review in Rancho Cordova, California: Care Credit is wonderful!
** To expedite your case, please ensure to provide Reference code DM 042312_pc_Keppyman**
I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:
- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
For your security, please do not include your account number in your email.
Regards,
Nicole
GE Capital
I have been a Care Credit customer for many years. My pet would be in bad physical shape if it wasn't for the help with the finances!!
I have never had a problem with them. If you check your account BEFORE it is due there shouldn't be a problem with date changes!!
I am a new customer with this Care Credit Company. I have tried over and over to pay my account online.
I keep getting errors. I have been forced to call in to customer service for the last two months to pay my account. I stopped going paperless as of today because I need to see what is going on with my account. I was told I would not be charged for having to call in to pay my bill.
I pray they did not charge me anyway. I will see once I get my paper bill in the mail. This is frustrating. The website has script errors and no one seems to know why??
Does anyone care?? It is obvious that they don’t. Take this website down and fix the problems. I need to know what is going on with my account at all times.
Online gives me convenience but now this is causing me inconvenience.
My suggestions: Fire who is “manning†this website. #2 Give customer service a direct line to tech support for this website.
Joyce,
** To expedite your case, please ensure to provide Reference code DM 050712_pc_ JoyceGilkerson**
I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com and provide your phone number so we can call you directly to assist.
For your security, please do not include your account number in your email.
Regards,
Nicole
GE Capital
Same here as of 11/11/2014. I tried to make my first payment LAST MONTH before the last few days before due.
I couldn't log in to do it. Then got hit with a late fee. Today it's doing the same thing, a few days before the late fee appl's you can't log on.
I think they are ripping us off. I'm mailing mine in from now on, this company is A RIP-OFF.
Sorry for the double posting. I don't know that happened I only hit send once.
CareCredit review in Grapevine, Texas: I been paying for 3 yrs and my balance is the same
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Your comment is successfully posted.
I have the same problem I have been paying off $400.00 for over a year now and still only at $365.00.
**To expedite a response, please provide Reference code 050712_pc_CCFL**
I’m sorry you are having problems regarding your account. We’d like to speak with you and assist. Please email me at gecapitalcares@ge.com with the following information:
- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
For your security, please do not include your account number in your email.
Regards,
Nicole
GE Capital