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I am the office manager at an animal hospital in North Carolina. We offer Carecredit as a form of payment for our clients. To all of you Provider's out there, are you aware that you are being charged 13.5% for all trasnsactions that you finance for 18 months?!? How...
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6 comments
Anonymous
#503503

Here is the problem I’ve had. Every time I call the customer service line the person I speak to can barely speak English. When asked if they can transfer me to America they tell me that no one is available.

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Review
#301121 Review #301121 is a subjective opinion of poster.

CareCredit review in Addison, Texas: Care credit is a terrible company

I can't stand this company. They are do rude and very hard to work with!!! They reported a late payment on my credit even though when I call they say they never reported it and they won't fix it or even do anything to help fix it. I have to go through the credit bearu and report it and this all do nothing. They will not even send me a letter saying my account was never delinquent. Very annoying this a terrible company, do not use them. I am not the first person that this has happened to and I know I won't be the last.
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1 comment
Nicole
#439800

** To expedite your case, please ensure to provide Reference code DM 022912_pc_CCAnon **

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#299529 Review #299529 is a subjective opinion of poster.
Product
Carecredit Account

CareCredit review in Portland, Oregon: CARE CREDIT

This company is a loan shark. We have been paying on a balance of $3500 for over a year now at $125 per month. Not one penny has come off the balance, in fact it has gone up by another $200 ( my balance now is $3769) and is charging a monthly over the limit fee of $35 and $80 interest. I called them today and told them to send it to collections and that I would not pay one more penny to them. Now my credit will be ruined but I am not going to pay them anymore in interest and fees. NEVER USE THIS COMPANY!!!
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3 comments
ShannonL
#494429

Care credit publishes the manuals they use to determine your payment and any promotional period applicable. The care you financed, and subsequently the doctor who received the money, is the one who chose what payment plan you would be on.

Any amount over $1000 can be charged interest.

Additionally, if you are willing to make a higher monthly payment, they can charge zero-interest, but only on plans extending less than 18 months. Not all plans are available in all offices, but be sure to check the terms your doctor's office is willing to accept before you sign.

Nicole
#448321

** To expedite your case, please ensure to provide Reference code DM 031312_pc_binformed**

Binformed - We'd like to review your account information and ensure you no longer receive calls at your request, as well as verify we have the correct information for your account.

Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Anonymous
#446668

Never late & paid more than minimums, yet they call me 3 times a day, as a "courtesy call". This company uses c/s reps from India, so very hard to understand them and they do not know how to answer questions off their script.

They called to ask if I needed financial help but since I have always been current, they said I did not "qualify" for their help. Then why did they call me?

This co. is really a pain to deal with.

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Review
#297667 Review #297667 is a subjective opinion of poster.

CareCredit review in Portland, Oregon: CARE CREDIT

This company is a loan shark. We have been paying on a balance of $3500 for over a year now at $125 per month. Not one penny has come off the balance, in fact it has gone up by another $200 ( my balance now is $3769) and is charging a monthly over the limit fee of $35 and $80 interest. I called them today and told them to send it to collections and that I would not pay one more penny to them. Now my credit will be ruined but I am not going to pay them anymore in interest and fees. NEVER USE THIS COMPANY!!!
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Review
#297663 Review #297663 is a subjective opinion of poster.
So my husband needed dental work and his dad co-signed for care credit. Long story short he never got the work done and I decided to use it for me and my kids and it came out to $900. Well before it was at $2200 and they were charging $200 a month, because the ***...
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1 comment
Nicole
#429632

Angela - We'd like to review your account and ensure you are not paying for services not rendered.

** To expedite your case, please ensure to provide Reference code DM 021412_pc_Angela **

Using the above case number, please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#296196 Review #296196 is a subjective opinion of poster.
Product
Carecredit Credit Card

CareCredit review in Elkhorn, Nebraska: Contacting attorney

Got loan for dental work 6 years ago, same story interest free for the term of the loan. When we got to the last few payments they said we didnt pay the loan within the allotted time and charged us 27 percent back interest on the loan. Our balance went from 400 to 1600. Since then we have been suckered into paying 172 a month payments for the last 4 years and our balance is still 2600 and they have ruined my wife's credit. They won't let you talk with anyone competent and now they will be talking with our attorney. They owe us some change.
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2 comments
Anonymous
#519135

code dm 021012_pc_ccd

I checked my acct on line thinking it was almost paid off.WE stated with a $2762.10 loan on 4/29/11 put it on auto pay thinking we would avoid interest. what a suprise I saw $800.00 in intrest on my acct. I dont recall

receiveing any statments

We are senior citizens on a fixed income.the$800.00 is outragous,

Can you help us?

Thank You

Patsy Glenn

6321 Pinehurst dr

N. Richland Hills Tx 76180

e-mail rleonglenn@gmail.com 817-656-3410

Nicole
#427032

** To expedite your case, please ensure to provide Reference code DM 021012_pc_CCD**

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

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Review
#295788 Review #295788 is a subjective opinion of poster.

CareCredit review in Daytona Beach, Florida: Care Credit - late fee when I'm a month early?

I pay my care credit account timely every month - one month I paid at the beginning of the month and then again right at then end for the next month, thinking this would put me one month ahead of schedule. Now I've been charged a late fee. I'm a month early for pete's sake!!! Now I get harassing calls from their collection department for a late fee I don't deserve! I've explained over and over and over - finally they understood that I am not in fact late and reversed the fee, but NOW there is another mysterious $10 that they say I owe them b/c they generated the bill with the incorrect late fee! I just can't believe how ridiculous this whole situation is. I'm paying early, yet getting late fees, and now b/c of their admitted mistake, they still expect more money and continue to harass me. I will never, ever, use this company again. They lost business for good.
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2 comments
Anonymous
#448540

This is not a car loan. You can't just make an extra payment in the same billing period and expect it to go towards the following month.

If your statement hadn't printed yet and you made a 2nd payment, it applies to that billing cycle, not the following one. You deserved that late fee.

Nicole
#426982

**To expedite your case, please ensure to provide Reference code DM 021012_pc_Mrkurtyka**

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

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Review
#295460 Review #295460 is a subjective opinion of poster.
Product
Carecredit Account

CareCredit review in Overland Park, Kansas: THIEVES!!!!!

Update by user Apr 20, 2012

After i posted the comment below care credit contacted me & my issue was resolved

Original review posted by user Feb 07, 2012

I paid my monthly bill a couple weeks in advance and got charged late fees! I pay most of my bills about 2 weeks b4 the due date to ensure that it is paid & I don't waste money on late fees never in my life have I been penalized for paying early! I only noticed one late fee, called to dispute it only to find out I was charged 2 late fees. They would only *** one there's no way I should pay a single dollar for paying a little early I'm borrowing the money to pay it off and cancelling the account. The rep on the phone just kept repeating the same *** over & over, these companies find any way to take your money if you don't absolutely need it DO NOT OPEN AN ACCOUNT WITH THESE BACKWARDS *** PEOPLE!!!!
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1 comment
Nicole
#426989

Nicole - A member of our escalted team will be emailing you shortly to assist. For your security, we recommend you remove your eamil address from your post.

Regards,

Nicole

GE Capital

Review
#295237 Review #295237 is a subjective opinion of poster.
Product
Carecredit Account
I am a provider in a Dental office.I am expected to help patients get well by utilizing Care Credit But cannot ever speak to a real person for Ha Ha Customer service.So Stay away if any health care person offers care credit run away as fast as you can.Use Spring stone...
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2 comments
Anonymous
#1119019

I lost the info to access my account and can't speak to a live person. Very annoying.

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Review
#294957 Review #294957 is a subjective opinion of poster.

CareCredit review in Placentia, California: CARE CREDIT IS A SCAM!

Care credit is a SCAM! They charged me of an incredibly high interest rate of 29.99%!! HOW IS THAT POSSIBLE! I called to ask what happened and they were so rude!! Saying that it was my responsibility to look at the bill correctly! I don't understand why they charged me from the moment i started the account with them! I had a balance of $2,200~ and with the interest now they are telling me to pay over $4000!!! How is this possible!! I called to try to make a arrange payment but they were rude and wouldn't even listen!!
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1 comment
Nicole
#423809

We'd like to speak with you and assist with your account. Please email me at gecapitalcares@gecom with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

- Reference code DM 020612_pcSoon

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#294878 Review #294878 is a subjective opinion of poster.
Product
Carecredit Account