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In June 2010 my wife was told by our dentist that she needed dental work that would cost $900.00. Not having the money I applied for care credit and was approved for $3000.00 at 0% for 18 months one week later I went to the dentist with a bad tooth ache The dentist...
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4 comments
Anonymous
#489058

Care Credit has no Visa or Mastercard logo, and they seem to allow a dispute, but in the end they will say on the phone "what do you expect, we are just the lending institution." Get the umemployment/disability insurance added to your card, and then if you get laid off or disabled, put in a claim and they will wipe out the entire debt. And yes, you can add the insurance later, just try, if they refuse, try again.

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Review
#268535 Review #268535 is a subjective opinion of poster.
Product
Carecredit Credit Card

Carecredit gemb

Watch out for this unscrupulous company. I have been on hold for 20 minutes! The Philippine agent could not explain to me the "Promotional Purchase" so I asked for a manager. NO ONE IS ANSWERING! I never signed up for a promotion at my dentist office; I had a small balance which I had faithfully paid each month. Apparently when I went for another dental service, I was put on a promotion with a payoff date-which I never signed for or knew about. Today, I have a $710.00 interest charge to a $2500.00 bill. Writing to NYS Attorney General Office right now. BE WARNED!!
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4 comments
Anonymous
#516252

The issue is- at the time of signing the credit approval, there is no agreement between the customer and the company that the amount is determined as a "Promotion". Also, the dental office did not communicate any information regarding a conditional credit approval.

Secondly, there was never any red warning or any other warning of the potential promotional interest expiration.

Lastly, the NYS Attorney General's Office stepped in and GEMB agreed to retract the "promotional" interest amount.

I am so glad you had a good experience with this company. Many of us have not been as fortunate.

mmv
#516169

YOUR BAD... LOOK AT YOUR BILL IT SHOWS WHEN TO PAY OFF EACH MONTH AND EVEN GIVES YOU A WARNING...

I USE THE CARD ALL THE TIME AND NEVER PAID A RED CENT IN INTREST!!

THE WARNING COMES IN RED ALL OVER YOUR BILL AND TELLS YOU 60 DAYS BEFORE IT EXPIRES TO PAY BALANCE TO AVOID F/C THAT HAVE BEEN DEFF AT 27%!! NO SUPRISE IF U READ ***!!

Anonymous
#359322

I have contacted the New York State Attorney Generals' Office on October 4, 2011 and am awaiting their response.

Nicole
#353749

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

- Reference code DM 100411_pc02

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

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Review
#265829 Review #265829 is a subjective opinion of poster.
Loss
$2

CareCredit review in Lincoln Park, Michigan: DO NOT SET UP AUTO PAY

Customer of Care Credit Credit Card through my Dentist!!!I canceled payments BECAUSE MY ACCOUNT WAS PAID IN FULL. To day to my surprise my checking account was 250.00 short because the stop payment was not completed properly!!!!! I called to get my money back 1st the rep said 5-7 days and then she said a ck would be mailed in 15 days. The manager said he would send it via mail. I explained it was not acceptable and he became a smarty pants letting me know that I just canceled it this morning. I HAD A CONFIRMATION OF THE CANCELLATION AND HE KEPT TELLING ME THAT IT WAS CANCELED THIS MORNING - Well, yeah that is because it CAME OUT AGAIN! I canceled my account and he made it clear that if I had fee's from my bank HE WOULD NOT RETURN THOSE FEES! What a joke! I will call everyone and the credit advisory to advise them of this practice. The company is set up to take my money in 24 hours but it takes 15 days to get a mailed check?
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1 comment
Nicole
#353738

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

- Reference code DM 100411_pc

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#265817 Review #265817 is a subjective opinion of poster.
Product
Carecredit Account
Loss
$250

CareCredit review in Los Angeles, California: Refused my payoff and added 700 interest to account

I was told that this was interest free for my dental work. When I attempted to pay it off, I was told that they don't allow the balance to be transferred to another credit card??????? I then told them I would give them my ATM number and I was told they don't accept that???? I then asked for the pay off amount, and was told that I would have to pay an additional 700 in interest, and when I mailed the check, there would still be daily charges until they applied it to the account. I would then be billed again. I told them to close the account, and they refused. I was repeatedly hung up on on the only number available because I demanded to talk to a supervisor. I have sent registered mail with no response. I am looking for an attorney to file a lawsuit, which after looking at this web site should be a class action lawsuit. I have made all payments on time, and am now getting a copy of my credit report to see if this company has reported any incorrect information. The public should beware of this company!!!!
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4 comments
Nicole
#371595

AH - Saw your comment and would like to help you as well. Please email me at gecapitalcares@ge.com with your name and contact number and DM 110911_pcah.

As a reminder, please do not include your account number in your email for security purposes.

Thank you,

Nicole

GE Capital

Anonymous
#371154

Hi there,

I am having a similar experience, has GE helped at all since your post??

Thank you

Nicole
#370470

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

- Reference code DM 110711_pcccWorker123

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

worker123
#367237

illegal practices

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Review
#265417 Review #265417 is a subjective opinion of poster.
Product
Carecredit Credit Card
Loss
$3000

CareCredit review in Chicago, Illinois: Closed Account Without Prior Notice

I recently contacted this company-Care Credit, by mail after receiving a letter that my account had been closed because I had not used it.In writing I requested the account be opened also expressing my dissatisfaction with the acct.being closed without prior notice.I check my acct.online & see it is not open,yet. I had planned to begin using it October 6th.Without my account I will not be able to get needed medical treatment.I had not used the acct.because I was being very careful to not have another bill-now when I do need it,it is not there-not happy about this at all.
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3 comments
Anonymous
#564154

Thanks to care credit closing my account my credit went down by 53 points. I did not receive any notice.

I've been paying every month on time and just because I do not use the card often I am getting punished. Never again!

Anonymous
#378486

I just finished filling out a BBB report and submitting it for the same reason: closing my account without notice even with a good payment history with them. Had I know they would show their behinds like that, I never would have opened an account with them.

Nicole
#370472

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

- Reference code DM 110711_pcccanonca

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

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Review
#265210 Review #265210 is a subjective opinion of poster.
Product
Carecredit Account
Loss
$1000

CareCredit review in Mission Viejo, California: Fraud

A Family member used my card without my information, how I found out was when I went to use my card and they said it has been cancelled and turned over to the collection agency. I would like to get this matter taken care of as soon as possible because I need to get my credit restored. I have had Care Credit for years and now can't use this card because of another person using it without my permission and they stole my identity. The Fraud department is investigating this person because of the damage he has caused me.
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1 comment
Nicole
#351962

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

- Reference code DM 093011_pc

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#264991 Review #264991 is a subjective opinion of poster.
When my daughter required surgery on her jaw last December, my wife and I were told we could get 24 months same as cash from CareCredit to pay for it. As we were both unemployed at the time, we had little choice. I faithfully paid the amount due, even writing the check...
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6 comments
Anonymous
#496965

yea, so I took this card too and paid MORE than the minimum for about 6 months in a row; when I skipped a payment because I was way ahead, they contacted the credit agencies and sent me to collection--over $40. Can you believe?

I immediately paid the full balance due (which was $200) and closed the card.

Screw them. Their card sucks.

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Review
#264438 Review #264438 is a subjective opinion of poster.
Product
Carecredit Credit Card
Do not take Care Credit I got behind and they are suing, about to put a lean on my house. They would not work with me at all to help as the ecomony got bad. And I think they should have like to have taken half my pay and have me live out of my car. That should...
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4 comments
Anonymous
#1522602

Received certified letter

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Review
#264305 Review #264305 is a subjective opinion of poster.
Loss
$8
i am a single mother without health insurance. Last Sept i opened the Care Credit card for dental work i desperately needed. I never missed a payment or was late this past year. I recently became unemployed but was able to do a 0% balance transfer from this card to a...
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13 comments
Anonymous
#1361150

I look at it this way. If you try to pay Care Credit and they refuse payment via balance transfer they are saying you do not owe them that money anymore, period.

Nowhere in their terms do they state that you can't use a credit card to pay them off. You can pay them with balance transfers from your Bank so they can accept it electronically.

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Review
#264081 Review #264081 is a subjective opinion of poster.
Product
Carecredit Credit Card
I had cataract surgery that I could not afford to pay out of pocket. My ophthalmologist recommended Care Credit (GE Money Bank) with a supposed two-year no interest loan if paid in full before the end of the two years. I read the contract thoroughly before signing it...
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1 comment
Nicole
#351006

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

- Reference code DM 092811_pccc

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#263705 Review #263705 is a subjective opinion of poster.
Product
Carecredit Credit Card