CareCredit Reviews and Complaints
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- Poor customer service
- Misleading information about promotional periods
- Disreputable practices
- That i was approved for a credit line
- Convenience
- Use right away
- Latest review first
- Most helpful reviews first
We strive to provide a great experience and I'm sorry your experience was less than so.
If there is an issue with your account, please email me at gemoneycares@ge.com with the following information:
-The full name associated with the account
-Mailing address associated with the account
-Your contact phone number
-Reference code DM050911CC
For your security, please do not include your account number in your email
Regards,
Nicole
GE Money
I KNEW UP FRONT THAT THE COMPANY WOULD CHARGE INTEREST IF NOT PAID IN 18 MONTHS. TRIED TO SET IT UP ONLINE.
THEY ALWAYS TAKE OUT THE MINIMUM BALANCE NO MATTER WHAT MY ACCOUNT SAYS.
PAYING OFF AND NEVER DOING BUSINESS WITH THEM AGAIN. CUSTOMER SERVICE IS NON-EXISTENT.
Hsbc, now capital one, refuses to remove late fees that were charged to me for paying EARLY!!!
Care Credit continues in it's ineptitude and lies for it's supervisors/account managers. I was told my money would be "expedited" back into my account by THREE supervisors/account managers only to discover form a FOURTH that there is NO 3-5 business day expedite of my money.
Their ACTUAL reinsertion of funds takes 30 days and expedite would be 15. The night of the 5th of Apr (last night) I was told my money would be back in my account before midnight, and of course it was not. Today the 6th I was told the return was processed but it could take 1-5 business days..LOLOLOL! Of course not one person could explain why the first three LIED and why the other said my money would be received before midnight matter of factly.
Care Credit in a JOKE, and even though my letter won't do any good, I will send one, and endeavor to pay this *** card off ASAP to get away from these clowns. Tell ANYONE you know...AVOID CARE CREDIT LIKE THE PLAGUE!!!
I just got off the phone with GE Care Credit. DON't use these theives.
I had paid my account on time more than the minimum payment. I called in August to ask on what date I had to pay the balance to avoid their userious interest rates. The lady on the phone said October. I didn't look at the statement online because it was on autopay.
I was getting ready to pay the balance on it which was started for payment on October and signed up for the account Sept 9 of the previous year. Then I found that the jerks charged me for the entire other years interest on the previous year because I missed the payment by one month...I missed the terms of the promotional time according to them but according to the records they said I had until October's payment. SO now I am screwed out of 2300 bucks for one month because they are miserable theives who lied to me about the date I was supposed to pay. SO I am going to be their worst night mare.
I am making consumer complaints I am writing to my congressman, senator, I am making a complaint to the Federal Consumer Protection Bureau, I am going to picket them, I am going to make the rue the day they ripped me off. I am mad as *** and I am not going to take it anymore.
You do everything right and they still try to rip you off!! Do yourself a favor,....NEVER USE CREDIT FROM GE.
CareCredit review in Portland, Oregon: Massive Late Fees and Scripted Customer Service
CareCredit review in Boston, Massachusetts: Care Credit sides with Providers not Consumers
I am a physician who has offered CareCredit as another form of payment in my office for several years, without complaints from any of my patients.
While I cannot speak to the internal office procedures of other offices, ours thoroughly reviews with each patient how the promotional period works. In other words, if patient is financing $1K over 12 months, their monthly, interest free payment is roughtly $83 per month. There is also an alternative 'minimum' payment each month, which is less than the $83, which patients can pay if they are short that particular month. So long as the patient pays either the minimum payment due, or the regularly scheduled payment, ON TIME, no interest is charged and they have paid the full amount within the time frame that they have chosen, which in this scenario is 12 months. Nowhere have I seen it mentioned that it is the physician's office which pays the interest for the patient, which IS how this works.
I feel that this is a great option for patients to receive the care that they need and/or desire, while easing the financial burden with a more manageable monthly payment(s).
I do empathize with those individuals who have had difficulty with CareCredit, and would urge them to contact their physician in an attempt to mediate the situation.
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Why do you let the owner of Checkfactor advertise for free on here. He is a complete fraud and all of his testimonies are made up. I worked for him
I know of many people who are going through the same situation. There is a company that offers up to 60 months medical financing with a fixed interest rate.Here's the address: CheckFactor.com/netnurse
That's care credit for you...