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DO NOT USE CARE CREDIT!!!!!! This company is a spam! They get you to open the card at 0% for 12 months and they tell u that everything after that is deferred interest!! Well if you're not familiar with that term, I'll have to say that it's basically the modern way of...
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Review
#235793 Review #235793 is a subjective opinion of poster.
Product
Carecredit Credit Card
Just try to contact them. Their late fees are excessive, they are hard to work with and they do not disclose anything when you sign up for this. You are better off using any other credit card. Personally, I think they prey on consumers that are in an emergency...
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1 comment
Nicole
#284106

We strive to provide a great experience and I'm sorry your experience was less than so.

If there is an issue with your account, please email me at gemoneycares@ge.com with the following information:

-The full name associated with the account

-Mailing address associated with the account

-Your contact phone number

-Reference code DM050911CC

For your security, please do not include your account number in your email

Regards,

Nicole

GE Money

Review
#235356 Review #235356 is a subjective opinion of poster.
Product
Carecredit Credit Card
I had Lasik Surgery 2 years ago and financed through Care Credit with no interest for 2 years. So i paid all my payments on time sometimes more than the minimum. So i knew my 2 years just past on April 5th so i thought they would start charging me interest on what my...
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8 comments
Anonymous
#485181

I KNEW UP FRONT THAT THE COMPANY WOULD CHARGE INTEREST IF NOT PAID IN 18 MONTHS. TRIED TO SET IT UP ONLINE.

THEY ALWAYS TAKE OUT THE MINIMUM BALANCE NO MATTER WHAT MY ACCOUNT SAYS.

PAYING OFF AND NEVER DOING BUSINESS WITH THEM AGAIN. CUSTOMER SERVICE IS NON-EXISTENT.

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Review
#234523 Review #234523 is a subjective opinion of poster.
Product
Carecredit Account
Loss
$1400
GE Care Credit posted my payment on 4/15/11. It cleared my bank 4/18/11. I called on 4/20/11 because the posting did not release my credit limit on my payment of $853.54, despite it being cleared. I was told "that's our policy" so asked to speak to a supervisor...
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Review
#234330 Review #234330 is a subjective opinion of poster.
Product
Carecredit Credit Card
I just don't get it. I have other credit cards and never have I been charged a late fee for making an early payment. My due date is on the 15th of the month, so last month I made my payment on the 3rd of the month. Then I decided to make another payment later in the...
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2 comments
Anonymous
#549468

Hsbc, now capital one, refuses to remove late fees that were charged to me for paying EARLY!!!

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Review
#233537 Review #233537 is a subjective opinion of poster.
I made the minimum payment to Care Credit online March 14th 2011. But instead of accepting that amount, they billed me for the ENTIRE balance, and thus sending my checking account into the negative. I spoke to an agent on the 16th, and she stated it would take 15 days...
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3 comments
Anonymous
#270742

Care Credit continues in it's ineptitude and lies for it's supervisors/account managers. I was told my money would be "expedited" back into my account by THREE supervisors/account managers only to discover form a FOURTH that there is NO 3-5 business day expedite of my money.

Their ACTUAL reinsertion of funds takes 30 days and expedite would be 15. The night of the 5th of Apr (last night) I was told my money would be back in my account before midnight, and of course it was not. Today the 6th I was told the return was processed but it could take 1-5 business days..LOLOLOL! Of course not one person could explain why the first three LIED and why the other said my money would be received before midnight matter of factly.

Care Credit in a JOKE, and even though my letter won't do any good, I will send one, and endeavor to pay this *** card off ASAP to get away from these clowns. Tell ANYONE you know...AVOID CARE CREDIT LIKE THE PLAGUE!!!

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Review
#229558 Review #229558 is a subjective opinion of poster.
Product
Carecredit Account
My wife took out a loan with G.E. CareCredit (GE) on a 12 month no interest loan. The address for the account was entered incorrectly by GE and delayed the start of the payments. After finally receiving a delinquency notice, I called GE and was given an apology for...
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4 comments
Anonymous
#360464

I just got off the phone with GE Care Credit. DON't use these theives.

I had paid my account on time more than the minimum payment. I called in August to ask on what date I had to pay the balance to avoid their userious interest rates. The lady on the phone said October. I didn't look at the statement online because it was on autopay.

I was getting ready to pay the balance on it which was started for payment on October and signed up for the account Sept 9 of the previous year. Then I found that the jerks charged me for the entire other years interest on the previous year because I missed the payment by one month...I missed the terms of the promotional time according to them but according to the records they said I had until October's payment. SO now I am screwed out of 2300 bucks for one month because they are miserable theives who lied to me about the date I was supposed to pay. SO I am going to be their worst night mare.

I am making consumer complaints I am writing to my congressman, senator, I am making a complaint to the Federal Consumer Protection Bureau, I am going to picket them, I am going to make the rue the day they ripped me off. I am mad as *** and I am not going to take it anymore.

You do everything right and they still try to rip you off!! Do yourself a favor,....NEVER USE CREDIT FROM GE.

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Review
#227487 Review #227487 is a subjective opinion of poster.
Product
Carecredit Account

CareCredit review in Portland, Oregon: Massive Late Fees and Scripted Customer Service

I accidentally had my bill pay set on Pacific Standard Time and they are an Eastern Standard Time company. Therefore I was late paying my bill by a matter of 3 hrs. It was definitely my mistake but they were not at all understanding when I called, and were very robotic in their answers. They would not stray from their resolute answers, and even tried to upsell me on a protection package! I do not recommend dealing with his company, they do not treat you like a human being. Their lack of empathy and judgmental attitudes make me angry just thinking about it.
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3 comments
Anonymous
#342063

Why do you let the owner of Checkfactor advertise for free on here. He is a complete fraud and all of his testimonies are made up. I worked for him

Anonymous
#311288

I know of many people who are going through the same situation. There is a company that offers up to 60 months medical financing with a fixed interest rate.Here's the address: CheckFactor.com/netnurse

Sabrina
#280301

That's care credit for you...

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Review
#226035 Review #226035 is a subjective opinion of poster.
Loss
$105

CareCredit review in Boston, Massachusetts: Care Credit sides with Providers not Consumers

I charged $5k of dental work. $1800 of the charges were not performed and the dentist agreed to refund my money until I refused to sign a release and a non-disclosure form for the quack dentistry I opted not to continue. I disputed the charge and sent supporting documentation including a letter from the dentist stating he would refund the money. I received notification from Care Credit that they denied the claim. The representatives were useless and I paid up. I sent a demand letter to the dentist and filed in court. The dentist did return my money for the services not perform. Care Credit would not, even after providing all that proof. Care Credit sucks. They side with the Providers not the consumers. After all, it's the providers who peddle these cards to the consumers.
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4 comments
Anonymous
#458517

It's not up to CareCredit to refund your money. Taking the dentist to court as you did was the appropriate action to take.

Asking CareCredit to refund your money is the same as asking a credit card company to refund your money for a bad purchase you made.

They won't do it either. Basically ALL credi card companies are loaning you money to do something, they are not responsible if you make the wrong choice.

Anonymous
#368690

I am in a similiar situation and was wondering if you had to get a lawyer to represent you in court. Were you unable to be refunded until you wend to court? How long was the process and what did you have to pay the lawyer, if needed, and court fees.

Anonymous
#311289

I know of many people who are going through the same situation. There is a company that offers up to 60 months medical financing with a fixed interest rate.Here's the address: CheckFactor.com/netnurse

Nicole
#275396

I'm sorry you experienced this. We'd like to assist with your concern. Please email me at gemoneycares@ge.com with the following information:

-The full name associated with the account

-Mailing address associated with the account

-Your contact phone number

-Reference code DMCC041811

For your security, please do not include your account number in your email

Regards,

Nicole

CareCredit

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Review
#223611 Review #223611 is a subjective opinion of poster.
I had to have emergency dental work as a result of an accident. dental office told me that the full procedure would take 8-12 weeks to complete and that Care Credit had approved me for the full amount of the procedure with 12 months no interest, this was in jan.2010...
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5 comments
Anonymous
#347680

I am a physician who has offered CareCredit as another form of payment in my office for several years, without complaints from any of my patients.

While I cannot speak to the internal office procedures of other offices, ours thoroughly reviews with each patient how the promotional period works. In other words, if patient is financing $1K over 12 months, their monthly, interest free payment is roughtly $83 per month. There is also an alternative 'minimum' payment each month, which is less than the $83, which patients can pay if they are short that particular month. So long as the patient pays either the minimum payment due, or the regularly scheduled payment, ON TIME, no interest is charged and they have paid the full amount within the time frame that they have chosen, which in this scenario is 12 months. Nowhere have I seen it mentioned that it is the physician's office which pays the interest for the patient, which IS how this works.

I feel that this is a great option for patients to receive the care that they need and/or desire, while easing the financial burden with a more manageable monthly payment(s).

I do empathize with those individuals who have had difficulty with CareCredit, and would urge them to contact their physician in an attempt to mediate the situation.

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Review
#222266 Review #222266 is a subjective opinion of poster.
Loss
$650