Johathan Qda
map-marker Vancouver, Washington

Carecredit is rude.

I used care credit for my lasik eye care. They said that my check bounced, but then i called my bank and they said that the check was never deposited. I asked for the check back from care credit so i know that they could not deposit it again, and they customer service rep was very rude and yelled at me. I asked her why she was being so rude and she said that it was my fault. Why she was being so rude. I was so angry i was shaking. I told her that i would like to speak to her superior and she laughed at me and didn't even say sorry that it had to come to that. I even thought that she had hung up on me. I want to just say they have the worst Customer service ever.
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Loss:
$2000
2 comments
Nicole Kgs

**To expedite a response, please provide Reference code DM 020113_pc_aniebannie14 **

I’m sorry for your epxerience. We would like to speak with you to learn more about the service you received. Please email me at gecapitalcares@ge.com with your name and phone number. A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Guest

OK .so I called to ask what is the process of bankruptcy? Next thing I KNOW I IS THIS..ACCOUNT IN BANKRUPTCY, I COULD NOT PAY, CLOSED MY ACCOUNT REPORT AS A CHARGE OFF..

CALL CENTER WOULD NOT TALK TO ME THEY SAY CALL THE BANKRUPTCY.. SO I DID THEN THEY SAY ITS NOT WITH US, SO THERE WAS A MAN WHO FIXED THE ACNT THAT I COULD PAY EACH MONTH TOWARDS MY ACCOUNT SO THEN I MAD A PAYMENT AND CLOSE THE ACCOUNT. I WAS TOLD 'OH YOUR ACCOUNT HAS BEEN CLOSED '. WELL I TELL YOU IT WAS A HUGE PROBLEM THEY MESSED UP MY CREDIT DUE TO 1 AGENT WHO MESSED ME UP AND I AM ON CHARGE OFF AND NO ONE WILL HELP ME FROM CALL CENTER TO COLLECTION TO BANKRUPTCY.

IF YOU WANT TO BE CHEATED THEN GET THE CARD IF YOU ARE SMART DONT. MANY PEOPLE GET CARE CREDIT AND THINK ITS LIKE A CREDIT CARD HOW BAD CAN IT BE?/ WELL ITS BAD, SO PLEASE DONT DO IT APPLY FOR ANOTHER LOAN

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Anonymous

CareCredit has your % at heart (Not)

DO NOT use CareCredit GE Money Bank!
My wife at her Dentist suggestion used them for some cosmetic dental work that we could have paid cash for. The dentist said this was a good way to finance at 0% interest if paid in full with-in one year. After calculating our monthly payment for 12 months, and arranging for electronic payments from our bank, we agreed and proceeded to open this account. The first statement said Statement date 10/02/2006, Payment due Date 10-27-2006. All payments were made electronically prior to the due date to insure that we would NOT default on this 22.9% "loan". September 2007 was our eleventh payment and left us with a final payment of $140.00 balance (less than half of what our monthly payments had been). I was astonished when I opened our 12 th month statement to find an interest charge of $561.47. Dated October 2, 2007. On your first bill they have "Promotional Purchase Due Date, which is before you’re 'Payment Due Date' and before you’re 'Statement Due Date'. The date the statement is printed and mailed. In essence you are notified after the "Promotional Purchase Due Date" that your bill is due and you are forced to pay all interest charges from day one, not on current balance, as in my case $140.00.
They intentionally set up your payments and send your statements to you knowing that you will never figure out their scam. It may be legal, I don't know, but it sure isn’t right. And I believe that it is intentionally a deceptive billing practice. Set up to make sure that everyone who accepts there offer is fooled into paying interest from day one.
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