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CareCredit review in Casa Grande, Arizona: Many uses Flexible Terms

3.8
Details
We've had a Care Credit Card for years now & it is a very good card to have. You can use it for many things including, medical, dental, and vision plus purchasing personal and OTC medical items from such places as Walmart and some pharmacies. You have a reasonable amount of time to pay off your purchases without interest on certain transactions. We have used ours for dental costs, eye glasses, vetinary expenses and more.
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Review
#1606223 Review #1606223 is a subjective opinion of poster.
1.0
Details
I applied for credit care through my dentist to finance $279 that my insurance didn’t cover. I was approved for $7,000, I paid it off within a few months and then didn’t use it again. I had a dispute with Citigroup because of a Best Buy card I had financed some items...
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Review
#1393316 Review #1393316 is a subjective opinion of poster.
Product
Carecredit Credit Card
Reason of review
Problems with payment

CareCredit review in Paradise Valley, Arizona: Care credit worse card ever

I paid my bill on time every month went to go pay last Month their web site froze payment didnt go threw charged a late fee my payment went from 125 to 165 a month .And what they said to me was two bad .Pay your bill on time.
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Review
#1202487 Review #1202487 is a subjective opinion of poster.
Reason of review
Problems with payment

Carecredit Customer Care Review

We payed Creit Care 8,400 For 3 yrs never late on one payment. The dentist mess my 1st surgery up. No phone calls For over a year they wouldn't take my calls come to find out the fired the dentist for frud I have suffer in great pain everyday for 3 years who is to give my money back dentist office or Creit care?
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Review
#864829 Review #864829 is a subjective opinion of poster.
Service
Carecredit Customer Care
Reason of review
Problems with payment
5.0
Details
I've had CareCredit for many years, and its wonderful! Where else can you get a loan with no interest? The people complaining are those who have defaulted on their loans, or didn't bother to read their statements. You need to take responsibility for your own...
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1 comment
Anonymous
#1098697

I have to agree with you. When my Yorkie needed surgery care credit was the only company that would help me.

I had six months to pay a $350 bill with no interest.

A month before the six months were up they sent me an email informing me that the no interest was up soon and to pay off.....which I did. This card has been a life saver for me.

Review
#710148 Review #710148 is a subjective opinion of poster.
Reason of review
Good customer service

CareCredit review in Scottsdale, Arizona: Do people not understand the word "CREDIT"

I read these reviews and cannot help but laugh. I have had Care "Credit" for over 5 years with no issues. This is not a health care or charity program. It is the same as financing furniture or using a major credit card!! So, if you have poor credit or no credit, yes you will not be approved. Why do doctors or vet offices now except this card, because they no longer want to deal with people flaking out on their charges, once their tooth or cat is fixed!! If you manage your finances correctly and responsibly, you should not have a problem. Due date is a due date.... Pay in full by xx/xx/xxxx date is exactly what it means. Geez....
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1 comment
Anonymous
#1055399

Yeah I'm pretty sure most people get that genius, but most of the complaints are coming from people who are getting charged outstanding interest rates before the promotional period ends. For example, I'm not supposed get charged 26% interest unless my balance isn't paid in full until after the first 6 months, but they are tacking on interest every month for.

I also pay over the balance. It literally looks like I have paid nothing which is an absolute sham.

I even have paperwork to prove I'm not supposed to get charged interest, but this Sham of a company doesn't want to hear it. So take it how it is tough guy.

Review
#638814 Review #638814 is a subjective opinion of poster.
Product
Carecredit Credit Card
Pros
  • Convenience
Reason of review
Good quality

CareCredit review in Phoenix, Arizona: I dont even have an account with them

This company was calling me several times a day, asking to speak with someone else. I told them over and over again that I am not that person, and I have no desire to help them hunt anyone down. They are all from other countries, barely speak english and are very rude people. If a dentist is shameful enough to send their patients to this company to be treated like trash, that dentist does not deserve your business. Walk right out the door of any place offering this CareCredit, they clearly dont care! Again, any professional offering CareCredit does not care about their patients and how the are treated, walk right out the door!!!!!!
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Review
#456735 Review #456735 is a subjective opinion of poster.
Product
Carecredit Account

CareCredit review in Phoenix, Arizona: Double interest chged

I had a balance of 1900.00 they make your monthly payment so low,that the balance is not paid by the promotional deadline.they were charging me a monthly interest then a 500.00 interest fee was added to payoff amt.so i just paid them 2422.32.i cut my card up.they are ripoff scammers. that was done to me twice.when i called them for the payoff,they said because promotion expired,thats the fee.i told them they cannot double charge on the interest.they said they can do what they want.told me oh well.thats their policies.
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6 comments
Anonymous
#736030

that is exactly what they did to me and my husband. I also fault the dentist etc that use them. so deceptive

Jaeleigh
#719356

Agreed. They are a joke of a company.

Looking for others to join me in a suit.

Need people with financial loss though. Email your story to stuf@dr.com

Anonymous
#702271

It is not a scam. What part of 6, 12 or 18 month intrest free dont you understand? Very simple pay it off before the time is up and its intrest free, dont pay and its not.

Anonymous
#736032
@Babs

Babs stick it. you probably work for them, they never told me that and neither did the dentist!!!

Anonymous
#737227
@Babs

Babs they do try to take advantage of consumers.. Once I received my first statement and called them about the payment amount, they said that payment was just a minimum payment but I can pay whatever I want..

This is confusing for an older person that looks at their bill and try to do the right thing.. Had I not called I would be complaining like all the others.

Anonymous
#775410
@Babs

Babs, to me that says 6,12,18 months no interest. Not that if it wasn't paid in those months then the interest would still be charged.

This needs to be explained to the younger clientele in more detail.

I think that if they had some English speaking customer service agents then it wouldn't be lost in translation also. The vet office that I used this card at did not explain this to me either.

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Review
#428611 Review #428611 is a subjective opinion of poster.
Loss
$1000
I lost my job and fell behind on this card pretty far. I called them and told them what I could afford to pay them, which under normal terms would've gotten them 3x the minimum monthly payment on my account, payments I had already scheduled online. They refused to get...
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3 comments
Anonymous
#508564

I am a new customer with this Care Credit Company. I have tried over and over to pay my account online.

I keep getting errors. I have been forced to call in to customer service for the last two months to pay my account. I stopped going paperless as of today because I need to see what is going on with my account. I was told I would not be charged for having to call in to pay my bill.

I pray they did not charge me anyway. I will see once I get my paper bill in the mail. This is frustrating. The website has script errors and no one seems to know why??

Does anyone care?? It is obvious that they don’t. Take this website down and fix the problems. I need to know what is going on with my account at all times.

Online gives me convenience but now this is causing me inconvenience.

My suggestions: Fire who is “manning” this website. #2 Give customer service a direct line to tech support for this website.

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Review
#312040 Review #312040 is a subjective opinion of poster.
Service
Carecredit Customer Care

Contact CareCredit Customer Service

Website:
Mailing Address:
PO Box 960061
Orlando, Florida 32896-0061
United States
Phone:
(866) 893-7864
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Update by user Feb 11, 2012

I had almost lost all hope in the care credit dispute department when i stumbled upon this site and got an email address of a nice lady named Donna at their corporate h/q ,she was fair and resolved my issues like a true professional. Thank you so much - your a life...

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4 comments
Anonymous
#761308

I thought about using care credit for some dental work, but after reading all these complaints, NO WAY.

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Review
#292702 Review #292702 is a subjective opinion of poster.