State: Arizona City: Phoenix Clear all filters (6 of 462 reviews match)

CareCredit review in Phoenix, Arizona: I dont even have an account with them

This company was calling me several times a day, asking to speak with someone else. I told them over and over again that I am not that person, and I have no desire to help them hunt anyone down. They are all from other countries, barely speak english and are very rude people. If a dentist is shameful enough to send their patients to this company to be treated like trash, that dentist does not deserve your business. Walk right out the door of any place offering this CareCredit, they clearly dont care! Again, any professional offering CareCredit does not care about their patients and how the are treated, walk right out the door!!!!!!
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#456735 Review #456735 is a subjective opinion of poster.
Carecredit Account

CareCredit review in Phoenix, Arizona: Double interest chged

I had a balance of 1900.00 they make your monthly payment so low,that the balance is not paid by the promotional deadline.they were charging me a monthly interest then a 500.00 interest fee was added to payoff i just paid them 2422.32.i cut my card up.they are ripoff scammers. that was done to me twice.when i called them for the payoff,they said because promotion expired,thats the fee.i told them they cannot double charge on the interest.they said they can do what they want.told me oh well.thats their policies.
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that is exactly what they did to me and my husband. I also fault the dentist etc that use them. so deceptive


Agreed. They are a joke of a company.

Looking for others to join me in a suit.

Need people with financial loss though. Email your story to


It is not a scam. What part of 6, 12 or 18 month intrest free dont you understand? Very simple pay it off before the time is up and its intrest free, dont pay and its not.


Babs stick it. you probably work for them, they never told me that and neither did the dentist!!!


Babs they do try to take advantage of consumers.. Once I received my first statement and called them about the payment amount, they said that payment was just a minimum payment but I can pay whatever I want..

This is confusing for an older person that looks at their bill and try to do the right thing.. Had I not called I would be complaining like all the others.


Babs, to me that says 6,12,18 months no interest. Not that if it wasn't paid in those months then the interest would still be charged.

This needs to be explained to the younger clientele in more detail.

I think that if they had some English speaking customer service agents then it wouldn't be lost in translation also. The vet office that I used this card at did not explain this to me either.

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#428611 Review #428611 is a subjective opinion of poster.
I lost my job and fell behind on this card pretty far. I called them and told them what I could afford to pay them, which under normal terms would've gotten them 3x the minimum monthly payment on my account, payments I had already scheduled online. They refused to get...
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I am a new customer with this Care Credit Company. I have tried over and over to pay my account online.

I keep getting errors. I have been forced to call in to customer service for the last two months to pay my account. I stopped going paperless as of today because I need to see what is going on with my account. I was told I would not be charged for having to call in to pay my bill.

I pray they did not charge me anyway. I will see once I get my paper bill in the mail. This is frustrating. The website has script errors and no one seems to know why??

Does anyone care?? It is obvious that they don’t. Take this website down and fix the problems. I need to know what is going on with my account at all times.

Online gives me convenience but now this is causing me inconvenience.

My suggestions: Fire who is “manning” this website. #2 Give customer service a direct line to tech support for this website.

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#312040 Review #312040 is a subjective opinion of poster.
Carecredit Customer Care

Update by user Feb 11, 2012

I had almost lost all hope in the care credit dispute department when i stumbled upon this site and got an email address of a nice lady named Donna at their corporate h/q ,she was fair and resolved my issues like a true professional. Thank you so much - your a life...

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I thought about using care credit for some dental work, but after reading all these complaints, NO WAY.

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#292702 Review #292702 is a subjective opinion of poster.

CareCredit review in Phoenix, Arizona: Care Credit

I had Dental work done in 2007 and the amount charged was 2,250.00, I paid my bills on time and I would even pay extra incase something happened. By doing this, I was thinking that I was a few payments ahead. My mom I were being called at least 10 times a day and Care Credit was telling me that I was late. To make a long story short Care Credit Garnished my husbands paychecks for another 2,00.00 so my dental work costed 4,250.00. Do Not use Care Credit or if you do Beware!!!
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Thank you for this info! I was being told to apply for the care credit with the same amount u applied for! Great info!

#216159 Review #216159 is a subjective opinion of poster.

CareCredit review in Phoenix, Arizona: Ge money bank and Care Credit

Care credit used an outrageous interest rate. My cat died anyway after the dogs attacked it, Ge money bank from paypal(credit card) never signed the letters they sent me after somebody ripped me off on paypal and the credit card was used in Spain. They will not accept responsibility when they send me snail mail, Very strange, Lisa Care credit should never be used for frightening situations like when my animal was attacked. I am heartbroken. They called me every 5 minutes at VCM animal clinics, and would say, his kidney is clipped, it will be another three hundred dollars. I am not going to express the rage I felt inside online. Care Credit means Murder credit to me.
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The reason Im late is when I do pay on time they just call and call and send me stuff to spend more money...Plus they call you on sunday DO NOT CALL ME ON SUNDAYS!!!! plus the last rep I talked to I did'nt belive he was from a call center in the USA I don't trust outsource.

So I called back and to make my payment and well she was very rude..When Ya I told her Yes, payment is late!!! I worked @ a call center and it was super bad, but I was a nice person even when I got called names and ya it was the companies fault....One more time no more calls on Sunday and yes I will be late on my payments..Have to feed my child and pay heat so u will wait..we have no insurancce any more this card did and will help us until I get a job and pay another bills to get my own insurance--it's all a scam;( :x


Biggest scam ever. You set up auto payments, so you pay on time.

Never got a letter of the promotion time running out, just slap you with interest!! Never use this company.

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#186628 Review #186628 is a subjective opinion of poster.
Carecredit Credit Card

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