State: California City: Costa Mesa Clear all filters (6 of 462 reviews match)
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1.3
Details
THAT IS THE SAME LADY WHO I SPOKE TO ALSO!! Omg! Horrible, horrible customer service. I will never use them again, even if I'm desperate. So, here goes -- I applied for CareCredit and was approved with like 18 months 0% interest or something like that. When that...
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4 comments
Anonymous
#1603297

"or something like that" Adults who can handle their business know the exact terms of the offers they respond to. They know what they must do to keep out of trouble.

They read the paper they signed or save screen prints of what they got into. They don't hit the little tick button saying they understand the terms they're binding themselves to only to later come back and whine about it.

IF you have something different from what they're putting on you(you should have saved everything)present it to them and go from there. If not, deal with it and learn child.

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Review
#1405369 Review #1405369 is a subjective opinion of poster.
Service
Carecredit Customer Care
2.2
Details
I have a diabetic dog that requires a lot of vet visits. I am trying to pay down my bill, but when I paid $900 this month, the company put a hold on my payment. They claimed it was because they were monitoring some kind of payment pattern for my account. I paid $1,500...
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Review
#1387490 Review #1387490 is a subjective opinion of poster.
Service
Carecredit Customer Care
Cons
  • Available credit not updated in a timely manner
Reason of review
Problems with payment
Loss
$900
Preferred solution
Let the company propose a solution
Tags
  • Poor Management
synchorony bank witch is carecredit is the worst bank for working with anyone they messed up my account because they only let you change your due date once a year which is stupid and they don't have a grace period so it make my account late and it their faulty...
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Review
#1353621 Review #1353621 is a subjective opinion of poster.
Product
Carecredit Account
Reason of review
Problems with payment
Loss
$500

CareCredit review in Costa Mesa, California: Horrible customer service!

1.4
Details
If you have more than one account with care credit and call your payment in, expect the worse case possible. I have had my payment registered to another account. Causing the correct one to look late! When I have paid on multiple accounts the correct amount is not applied! I could go on but it is a two hour story!!!
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Review
#1259159 Review #1259159 is a subjective opinion of poster.
Product
Carecredit Account
Reason of review
Problems with payment
1.3
Details
When i used it, I paid twice the required amount on my account every single month for 8 months. On the 9th month,my payment was literally 12 HOURS LATE over Christmas holiday and they charged me a 35 dollar fee, in spite of fact that i was way overpaid! NOW, after like...
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2 comments
Anonymous
#1363755

Look up the definition of "late" in the dictionary. If you don't pay on or before the due date, then you are very obviously late.

Therefore by very simple deduction, if you don't want a "LATE FEE"...don't pay "LATE"!

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Review
#1089853 Review #1089853 is a subjective opinion of poster.
Product
Carecredit Account
Pros
  • Thought it would help
Reason of review
Poor customer service
Preferred solution
flowers
1.7
Details
I contact these people at least once a month and their agents are ill prepared. As soon as they cannot answer a question they transfer you to another "next level" agent that is suppose to help you but also does not do that. Oh and beware of them send your call to...
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Review
#1070172 Review #1070172 is a subjective opinion of poster.
Service
Carecredit Customer Care
Cons
  • Do not make it simple to access information
Reason of review
Poor customer service

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