Sherman, Texas
Not resolved

So my boyfriend has care credit and I use it a lot for medical reasons and I am fixing to have ACL reconstruction surgery and I made the last payment last week. Well it didn't post within a couple of days so my boyfriend called to see what was going on and they said it takes 3 to 5 business days to post and here it is day 6 and so my boyfriend called them again today and all they could tell him was oh well give it a couple of more days. I just hate that they are lying to us about it if you don't know then connect me with someone who does

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

That happened to me as well. I made a $1200 payment but is wasn't showing up on my account.

I was told payments over $500 take longer to post. I waited a few more days and called back since it still hadn't posted. I was told the same thing but this time i said i wanted to speak with a supervisor.

The supervisor pushed her magic button and the payment posted within 30 seconds!!! When all else fails...demand to speak to a supervisor!!


**To expedite a response, please provide Reference code DM 041713_pc_TabithaTeel**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at with your name and phone number. A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.



GE Capital

CareCredit Reviews

  1. 64 reviews
  2. 19 reviews
  3. 12 reviews
  4. 9 reviews
  5. 12 reviews
CareCredit reviews