I got a huge interest payment charged onto my account after I was specifically told that my minimum payments over the last 2 years would pay off the account. I spoke to numerous managers as did my dentist's office and they were of no help.
I have been unemployed for 8 months and finally got enough to pay off the balance (prior to the interest payment) and they will do NOTHING to help me. They gave me the mailing address and told me to take it up with them. I cannot believe that no manager has the authority to assist me in this matter. I am so frustrated and cannot believe there is no one at this company to help me.
Their customer service is so rude and disrepectful. DO NOT FINANCE WITH THIS COMPANY.
Product or Service Mentioned: Carecredit Account.
Monetary Loss: $1400.