San Diego, California
Not resolved
1 comment

I took out a loan for a medical procedure a year ago. I feel *** for not researching this company more.

Basically I was told I had a zero interest loan for 12 months that ended September of 2011 (this month). I went to pay my account in full, and not only did they charge me a late fee saying I was late (I paid on the actual due date), they said the promotion ended a few weeks ago (end of August), and because I failed to pay it in full they tacked on 1500 dollars of back interest onto my account that I am now apparently responsible for! What happened to "zero interest, and then interest starts when the promotion date has ended ", and what happened to the promotion ending this month? I tried calling them and explaining my situation, and they were more than nasty to me.

I am now going to be looking for a class action lawsuit, and to hire an attorney for these greedy people. Talk about Predatory Lending.

Oh and by the way, when I explained that the economy has hurt us in the past year (my husband was laid off last month), and how we couldn't afford to pay the back interest (not to mention the sky high interest that will be building on the back interest), the supervisor says"oh please Ma'am, the economy has been the same for 3 years". How insensitive can someone be?!

Product or Service Mentioned: Carecredit Account.

Monetary Loss: $1500.

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GECapitalCares
#348090

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

- Reference code DM 092211_cc

For your security, please do not include your account number in your email.

Regards,

Nicole

CareCredit

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