Product: Carecredit Credit Card Clear all filters (110 of 110 reviews match)
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details

Update by user Nov 15

no, i posted testimonial on care credit web page doubt it will be posted

Original review posted by user Nov 13

I spoke to a customer service agent and asked how to set up a notification for when my promotional dated ended. I set up to be notified 10 days before that date so I could pay the balance and avoid...
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3 comments
Anonymous
#1782839

HaHaha...So you're saying you have a way to post this nonsense but no way to put an alert on your phone, a calendar, a computer to remind you of the terms YOU agreed to. Gotcha....Of course, they can't do anything for you unless your the contract you agreed to said you're off the hook for interest if alerts don't come. Thanks for the what not to do if you're an adult who can handle their business.

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Review
#1707087 Review #1707087 is a subjective opinion of poster.
Product
Carecredit Credit Card
Pros
  • Convenience
Cons
  • Misleading information about promotional periods
  • Dont work with their customers and dont keep thier commentments
  • Do not make it simple to access information
Reason of review
Poor customer service
Loss
$2327
Preferred solution
Price reduction
Tags
  • horrid dental credit card

CareCredit - Emergency root canal

I was approved via CareCredit for a credit line of $1,600 to cover emergency root canal billed at $1,600. Lost my job could not keep up payments and had a final bill of $930. I have invoices reflecting the Care credit payment but the debt was bought over 3 times by 3rd party collection agencies and debt has escalated to over $4,400 and is reflected on my credit report. I will need an attorney to straighten this case of corruption.
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Review
#1693545 Review #1693545 is a subjective opinion of poster.
Product
Carecredit Credit Card
Reason of review
Pricing issue
Loss
$3470
Preferred solution
Price reduction
Tags
  • Inaccurate Charges
1.0
Details
CareCredit - Care Credit Card Security is a Scam!
CareCredit - Care Credit Card Security is a Scam!
Synchrony Bank made a very nice offer through email to cancel entire credit card balance if an emergency happens for a small fee. I was let go from my job due to cutbacks two years later. Now I’m try to collect on their offer that I have been paying for and they are...
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3 comments
Anonymous
#1780542

So where's the scam? Go down to you state UNEMPLOYMENT OFFICE, register, get benefits(if available) and prove you're working with a REAL agency and not a fee(from employers) driven website like Indeed.

Or could it be that you don't want them to know you have some kind of money coming in and this is why you won't send the easiest verification on the planet? Indeed only means you have a resume online and pushed a few buttons. That's it.. Working people are on indeed and other job search engines.

Go to Louisiana Works, sign up...Who knows, they may find you a job if that's what you're really interested in at this time and not a way to get out of what you owe only to go back to work 5 minutes after the balance clears. They've been around for a long time and have seen all sorts of nonsense.

You know what you have to do, get it done. Oh, and this is the part where you say, "you must work for them."

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Review
#1682203 Review #1682203 is a subjective opinion of poster.
Product
Carecredit Credit Card
Pros
  • That i was approved for a credit line
Cons
  • Disreputable practices
  • Deceptive late fees
  • Customer service runaround on fitbit offer
Reason of review
Not as described/ advertised
Loss
$6000
Preferred solution
Deliver product or service ordered
Tags
  • horrid dental credit card
  • Complainers need to UNITE
  • Customer Service Carecredit
3.1
Details

Update by user Aug 29

They reversed all of the late payment charges (when on autopay) after I complained to them directly. So if this happens to you, contact them directly. It took 3 days to receive the response and reversal.

Update by user Aug 29

UPDATE: CareCredit (Synchrony) reversed all of the late payment...

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Resolved
Review
#1636783 Review #1636783 is a subjective opinion of poster.
Product
Carecredit Credit Card
Pros
  • Reversed the late fees
Cons
  • Deceptive late fees
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Full refund
Tags
  • Late Fee Charge
1.0
Details
The billing practices require consumer to call them every month to make sure they apply your payments appropriately. I had non-promotional balance of $79 and promotional balances that I paid, say, $300 on. Instead of applying $79 to non-promotional balance of $79, they...
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1 comment
Anonymous
#1709363

You pretty much covered Synchrony Snake Bank and they're dirty policies. I totally stopped using them over 6 months ago, and don't give a damn if they close these accounts, cause, I no longer care about credit scores. This has to be the worst bank, ever.

Review
#1571232 Review #1571232 is a subjective opinion of poster.
Product
Carecredit Credit Card
Cons
  • Suspicious business practices
  • Disreputable practices
  • Very poor customer service
Reason of review
Problems with payment
Loss
$2
Preferred solution
Refund of overcharging me interest charge

Need a billing address for CareCredit. Cardholder died

Trying to do letter to CreditCare about death of card holder and she paid online.
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Review
#1563158 Review #1563158 is a subjective opinion of poster.
Product
Carecredit Credit Card
Then was taken to court after the continued to add interest and although i disputed they won it court . They made threats to take my home and garnish my husbands wages if i didn't accept the debt amount, even though i told them our daughter was killed in a car wreck...
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1 comment
Anonymous
#1693157

Terribly sorry to hear about you're loss of you're daughter. That's so sad.

Since you're card is probably unsecured, how does Synchrony plan on going after you're house or husband's wages? Hopefully, you can consult with an attorney, and get this resolved.

Souns like Synchrony is unwilling to work out a fair solution. Big surprise.

Review
#1543870 Review #1543870 is a subjective opinion of poster.
Product
Carecredit Credit Card

CareCredit in Puyallup, Washington - Stolen card

5.0
Details
I seen on my account that my username and password are not mine. I just got robbed and have been seeing weird suspicious activity on all my personal stuff. How do I fix this?
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Review
#1541444 Review #1541444 is a subjective opinion of poster.
Product
Carecredit Credit Card
3.7
Details
Synchrony bank whi which deals with QVC has ruined my credit 20 points and iPad paid that account in full and they kept telling me that I own interests a dollar here a dollar there at the end I didn’t know anything and they ruined my credit I am so irate that I am...
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1 comment
Anonymous
#1680039

LOL...This company and every other credit card company have the right to tell you to use it or lose it. They showed you by cutting you off.

The funny thing is YOU agreed to it when you signed up. Credit card companies Are Not in the credit building business. They're into you using it and paying them interest. That's it.

They make money by you using it. If you don't they will cut/shut you down and move your limit to people who will make them money. If your credit is based on utilization games and losing this card ruined your credit, it was messed up, to begin with. BTW, if you think not paying that $1.90 is smart while whining about your credit, you have a screw loose.

P.S. You get the award for the longest, poorly written run-on sentence in the world.

Review
#1522151 Review #1522151 is a subjective opinion of poster.
Product
Carecredit Credit Card

Contact CareCredit Customer Service

Website:
www.carecredit.com
Mailing Address:
PO Box 960061
Orlando, Florida 32896-0061
United States
Phone:
(866) 893-7864
All CareCredit Contacts

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CareCredit reviews
1.8
Details
I applied and was approved. I was told wait somewhere around 10 days for my card. (Can't remember the exact amount now) I never received it. I called and was rudely told to wait longer. I ended up cancelling the card not knowing Care Credit reported a lost or stolen...
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4 comments
Anonymous
#1620617

CareCredit is a front for Synchrony Bank.. Danger Danger Will Robinson!!!

One of the most predatory credit card lenders in business today with over a hundred store credit cards, doctors offices, veterinarians, etc. Interest rates always 25 to 30% starting from the second card is swiped BUT they only Market it boldly as as 0%.. or special financing offers details are the devil in small print NOTICE 0% disappears in short time the compounded interest from day one never does and it's tacked on as a lump sum fee the very second something goes wrong in the contract their legal team has put a noose around your neck at sign up. Run fast and far, always check to see who is backing a card before signing or you can be very sore from the end result as you see credit report wise and luckily they did not get into you monetarily.

Look at the reviews for Synchrony Bank and check who's behind any credit card before you ever sign up and opt out of any paperwork mandatory arbitration clauses what usually have to be done in writing within 60 days of opening the card or you cannot take them to court.

Educate yourself on credit card use it's a very dangerous game in America today good luck. PS worst plague to hit credit cards recently is deferred interest Google Chi Chi Wu deferred-interest articles posted by her she's from the National Consumer Law Center, learn how to protect yourself

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Review
#1434567 Review #1434567 is a subjective opinion of poster.
Product
Carecredit Credit Card