Product: Carecredit Customer Care Clear all filters (19 of 19 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I contacted customer service about a payment made that was showing as posted and was deducted from my bank account, but was not showing in the balance or available funds.The first representative just said that was the way it was without looking for any reason. I asked...
Read more
1.8
Product
Carecredit Customer Care
I liked
  • No interest if paid off within the promotional period
I didn't like
  • Rude customer reps and high interest rates
#1129223
Reply to reviews
I contact these people at least once a month and their agents are ill prepared.As soon as they cannot answer a question they transfer you to another "next level" agent that is suppose to help you but also does not do that. Oh and beware of them send your call to...
Read more
1.7
Product
Carecredit Customer Care
I didn't like
  • Do not make it simple to access information
#1070172
Reply to reviews
If you're over a week late expect them to begin harassing you.Oh I can just block them you say? No, because then they dial at all hours from an "unknown" number and sometimes leave messages. Oh I can just tell them to stop calling and only speak in writing? Wrong...
Read more
Anonymous
Anonymous

The ONLY reason their bill collectors call you is because YOU brought that upon yourself by YOU not paying YOUR bills on time. GROW UP! If you don't want them calling you, P...

Anonymous
Anonymous

Pay your bills. The calls will stop.

1.0
Product
Carecredit Customer Care
#1055110
Reply to reviews

CareCredit - Horrible

#1070132
1.9
Details
Automated line had no command to speak to customer service and By the time i was actually able to speak to a real human being their response for a basic question " did my application go through" i recieved, im sorry ma'am we cannot disclose that information, dispite having name, social , and phone#...*** this company, ive gotten better customer service from skeeze fast food resturants
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Carecredit Customer Care Review

#901059
1.0
Details
Horrible customer service. They are definitely looking for your money. I called and was told immediately to pay. There was no "how can I help you"? I wanted to refer folks to them but I have been paying almost two years. Yuck. I try to get out of dental work, just clean please.
Comment
Show
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website

Carecredit Customer Care Review

#864829
We payed Creit Care 8,400 For 3 yrs never late on one payment. The dentist mess my 1st surgery up. No phone calls For over a year they wouldn't take my calls come to find out the fired the dentist for frud I have suffer in great pain everyday for 3 years who is to give my money back dentist office or Creit care?
Comment
Show
I mistakenly sent the payment to my card, over $1000.00.It should have gone to my husbands card. I was charged late charges on his card of $84. They have been calling me for the last 3 months, can't understand half of what they say. I explain it to them and they talk...
Read more
Product
Carecredit Customer Care
#971645
Reply to reviews

Won't take calls unless you pay 10 dollars to speak to someone aabout your bill.Have written and no answer. They want to charge me $79.67 interest on top of $150.00 last payment. We went with the 6 months to pay with no interest. This going to the Better Business...
Read more
Anonymous
Anonymous

This company is a RIP OFF THEY LIED TO ME AND THEY ARE CHARGING INTEREST WHEN I WAS TOLD AS LONG AS THE BILL WAS PAID IN 18 MONTHS THERE WOULD BE NO INTEREST, MY INTEREST IS ...

Product
Carecredit Customer Care
I didn't like
  • Billed wrong information
  • Did not like last payment policy
  • Took extra money from my bank account
#903764
Reply to reviews
An escalation specialist (customer service manager) named Jesse finally answered my call. (My ONLY complaint - too many calls, not enough people to handle them.) I had been hospitalized for a while, so I missed bills and payments. The interest was 4 TIMES the...
Read more
4.2
Product
Carecredit Customer Care
#898702
Reply to reviews
I called to retrieve my account number for paperless management. The first representative I spoke to was rude and condescending and lied to me about the abilities of her department. She claimed that her system was down and she was unable to look up my account at all,...
Read more
1.0
Product
Carecredit Customer Care
I liked
  • That i was approved for a credit line
I didn't like
  • Representatives
  • Poor reviews
  • Shady practices
#767619
Reply to reviews
I have a credit limit of 3,000. I used a good portion for my dental work. Have paid it down and had an available credit of $424.00. Recently I had minor surgery for which I needed to pay a co-pay of 35.00, I used my CareCredit card to dermatologist,no problem or so I...
Read more
1.0
Product
Carecredit Customer Care
I didn't like
  • Extremely poor
#738422
Reply to reviews
I contacted Car Credit's customer service to find out my balance so I could pay it off before interest charges were applied. I decided to do this because my previous statement showed them charging me interest before the introductory offer said I would be charged. Their...
Read more
AskSynchrony
AskSynchrony

**To expedite a response, please provide Reference code DM 72715_PC_A** I’m sorry you have experienced issues with your Synchrony Financial account. We would like to try and r...

1.0
Product
Carecredit Customer Care
I didn't like
  • Extremely poor
  • Damaged credit history
  • Dishonesty
#671266
Reply to reviews
I had the same problem around the same time. When I called their customer service number, the rep insisted there were no problems with the website and said I must not know what I was doing. As I've been working with computers longer than she probably has been alive, I...
Read more
AskSynchrony
AskSynchrony

**To expedite a response, please provide Reference code DM 21815_PC_anonymous** I’m sorry you have experienced issues with your Synchrony Financial account. We would like to t...

Anonymous
Stelios ***tos

First problem before I even used the cards I called customer service and was put through to some douch trying to sale me a AAA membership and when I didn't *** I was simply di...

2.0
Product
Carecredit Customer Care
I didn't like
  • Outsourced customer service
#547209
Reply to reviews