Product: Carecredit Customer Care Clear all filters (19 of 19 reviews match)
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I contacted customer service about a payment made that was showing as posted and was deducted from my bank account, but was not showing in the balance or available funds.The first representative just said that was the way it was without looking for any reason. I asked...
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1.8
Product
Carecredit Customer Care
I liked
  • No interest if paid off within the promotional period
I didn't like
  • Rude customer reps and high interest rates
#1129223
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I contact these people at least once a month and their agents are ill prepared.As soon as they cannot answer a question they transfer you to another "next level" agent that is suppose to help you but also does not do that. Oh and beware of them send your call to...
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1.7
Product
Carecredit Customer Care
I didn't like
  • Do not make it simple to access information
#1070172
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Carecredit - Horrible

Automated line had no command to speak to customer service and By the time i was actually able to speak to a real human being their response for a basic question " did my application go through" i recieved, im sorry ma'am we cannot disclose that information, dispite having name, social , and phone#...*** this company, ive gotten better customer service from skeeze fast food resturants
1.9
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
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Product
Carecredit Customer Care
#1070132
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If you're over a week late expect them to begin harassing you.Oh I can just block them you say? No, because then they dial at all hours from an "unknown" number and sometimes leave messages. Oh I can just tell them to stop calling and only speak in writing? Wrong...
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Anonymous
Anonymous

The ONLY reason their bill collectors call you is because YOU brought that upon yourself by YOU not paying YOUR bills on time. GROW UP! If you don't want them calling you, P...

Anonymous
Anonymous

Pay your bills. The calls will stop.

1.0
Product
Carecredit Customer Care
#1055110
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I mistakenly sent the payment to my card, over $1000.00.It should have gone to my husbands card. I was charged late charges on his card of $84. They have been calling me for the last 3 months, can't understand half of what they say. I explain it to them and they talk...
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Product
Carecredit Customer Care
#971645
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Won't take calls unless you pay 10 dollars to speak to someone aabout your bill.Have written and no answer. They want to charge me $79.67 interest on top of $150.00 last payment. We went with the 6 months to pay with no interest. This going to the Better Business...
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Anonymous
Anonymous

This company is a RIP OFF THEY LIED TO ME AND THEY ARE CHARGING INTEREST WHEN I WAS TOLD AS LONG AS THE BILL WAS PAID IN 18 MONTHS THERE WOULD BE NO INTEREST, MY INTEREST IS ...

Product
Carecredit Customer Care
I didn't like
  • Took extra money from my bank account
  • Unauthorized credit report pull
  • Billed wrong information
#903764
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Carecredit Customer Care Review

Horrible customer service. They are definitely looking for your money. I called and was told immediately to pay. There was no "how can I help you"? I wanted to refer folks to them but I have been paying almost two years. Yuck. I try to get out of dental work, just clean please.
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Carecredit Customer Care
#901059
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An escalation specialist (customer service manager) named Jesse finally answered my call. (My ONLY complaint - too many calls, not enough people to handle them.) I had been hospitalized for a while, so I missed bills and payments. The interest was 4 TIMES the...
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4.2
Product
Carecredit Customer Care
#898702
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Carecredit Customer Care Review

We payed Creit Care 8,400 For 3 yrs never late on one payment. The dentist mess my 1st surgery up. No phone calls For over a year they wouldn't take my calls come to find out the fired the dentist for frud I have suffer in great pain everyday for 3 years who is to give my money back dentist office or Creit care?
Product
Carecredit Customer Care
#864829
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I called to retrieve my account number for paperless management. The first representative I spoke to was rude and condescending and lied to me about the abilities of her department. She claimed that her system was down and she was unable to look up my account at all,...
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1.0
Product
Carecredit Customer Care
I liked
  • That i was approved for a credit line
I didn't like
  • Representatives
  • Poor reviews
  • Shady practices
#767619
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