Product: Carecredit Customer Care Clear all filters (0 of 21 reviews match)
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CareCredit “allows” you to call and allocate your payments the way you as the consumer request for your payments to be allocated. I have been trying for almost 2 months, 6 calls later to have 3 payments allocated to a non-promotional balance because it’s building...
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1.7
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Carecredit Customer Care
#1249177
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I contacted customer service about a payment made that was showing as posted and was deducted from my bank account, but was not showing in the balance or available funds.The first representative just said that was the way it was without looking for any reason. I asked...
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1.8
Product
Carecredit Customer Care
I liked
  • No interest if paid off within the promotional period
I didn't like
  • Rude customer reps and high interest rates
#1129223
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CareCredit - Excellent and speedy service,

Very pleased with all facets of service
Product
Carecredit Customer Care
#1127968
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I contact these people at least once a month and their agents are ill prepared.As soon as they cannot answer a question they transfer you to another "next level" agent that is suppose to help you but also does not do that. Oh and beware of them send your call to...
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1.7
Product
Carecredit Customer Care
I didn't like
  • Do not make it simple to access information
#1070172
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CareCredit - Horrible

Automated line had no command to speak to customer service and By the time i was actually able to speak to a real human being their response for a basic question " did my application go through" i recieved, im sorry ma'am we cannot disclose that information, dispite having name, social , and phone#...*** this company, ive gotten better customer service from skeeze fast food resturants
1.9
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Carecredit Customer Care
#1070132
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If you're over a week late expect them to begin harassing you.Oh I can just block them you say? No, because then they dial at all hours from an "unknown" number and sometimes leave messages. Oh I can just tell them to stop calling and only speak in writing? Wrong...
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Anonymous
Anonymous

I experienced the exact same thing & I couldn't speak to anyone that spoke English well. They harrassed me relentlessly for 2 days late, non-stop. Evil, evil company

Anonymous
Anonymous

The ONLY reason their bill collectors call you is because YOU brought that upon yourself by YOU not paying YOUR bills on time. GROW UP! If you don't want them calling you, P...

1.0
Product
Carecredit Customer Care
#1055110
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I mistakenly sent the payment to my card, over $1000.00.It should have gone to my husbands card. I was charged late charges on his card of $84. They have been calling me for the last 3 months, can't understand half of what they say. I explain it to them and they talk...
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Carecredit Customer Care
#971645
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Won't take calls unless you pay 10 dollars to speak to someone aabout your bill.Have written and no answer. They want to charge me $79.67 interest on top of $150.00 last payment. We went with the 6 months to pay with no interest. This going to the Better Business...
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Anonymous
Anonymous

This company is a RIP OFF THEY LIED TO ME AND THEY ARE CHARGING INTEREST WHEN I WAS TOLD AS LONG AS THE BILL WAS PAID IN 18 MONTHS THERE WOULD BE NO INTEREST, MY INTEREST IS ...

Product
Carecredit Customer Care
I didn't like
  • Misleading information about promotional periods
  • Did not like last payment policy
  • Unauthorized credit report pull
#903764
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Carecredit Customer Care Review

Horrible customer service. They are definitely looking for your money. I called and was told immediately to pay. There was no "how can I help you"? I wanted to refer folks to them but I have been paying almost two years. Yuck. I try to get out of dental work, just clean please.
1.0
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Diversity of Products or Services
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Carecredit Customer Care
#901059
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An escalation specialist (customer service manager) named Jesse finally answered my call. (My ONLY complaint - too many calls, not enough people to handle them.) I had been hospitalized for a while, so I missed bills and payments. The interest was 4 TIMES the...
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4.2
Product
Carecredit Customer Care
#898702
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