After a few years with inactivity, with no notification whatsoever (email or post) they closed my credit card account entirely. This was my longest-standing credit card with a high credit limit and my credit score plummeted -28 points.
I will now have a harder time applying for another credit card to replace this one because the knock on my credit score. My husband is also upset because it will affect our ability to apply for loans for a home, car, or anything else for that matter!
Terrible customer service, long wait times to speak to someone and unjust business practices. Stay away.
Product or Service Mentioned: Carecredit Account.
Monetary Loss: $4600.