Ashland, Ohio
1 comment

Hello,  I would like to inform you that your credit card sucks.  I have paid you all off and I am done with your company.  I will not pay a *** service charge.  I paid the remaining balance and that is ALL I am giving you.  Your company is nothing but a headache and you can not even pay your bill by talking to a customer service representative without them charging you anywhere from 10-15 dollars just to talk to a representative.  When I got approved for the card, I had no idea that they were going to charge me to talk to someone.  When it clearly states that you can pay your bill online for free.  If that is the case then why do you charge me a fee for a transaction fee to pay the bill.  I have paid all of my bills on time

and do not need to pay service fees for being late when I wasn't.  The last payment I paid on the 10th of june on my phone and apparently you didn't get that and had the NERVE to call the house on Saturday morning early when you were NEVER supposed to call the house.  I don't know how you even got the number.  I would like to cancel this card, and not have anything to do with you ever again.  You all are nothing but a headache and I WILL call the better business bureau on the way i was treated and the way that you all do business.  REALLY you say one thing and do something else.  I have never had a credit card charge me just to talk to someone to pay my bill.  You have false advertising and I will tell all my friends to not get a credit card from you. Also I DO NOT think it is right to keep adding a bunch of charges just to pay bill on time.

Product or Service Mentioned: Carecredit Credit Card.

Monetary Loss: $100.

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