Contact Information

CareCredit Phone Numbers

Toll-Free Number:

  • (866) 893-7864

Apply for CareCredit:

  • (800) 677-0718

CareCredit Cardholders:

  • (866) 893-7864

Healthcare Providers:

  • (800) 859-9975

Healthcare Providers interested in CareCredit:

  • (800) 300-3046 #5
  • (800) 952-6927
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Currently you can call only US numbers.

Corporate Office Address:

Synchrony
PO Box 960061
Orlando, Florida 32896-0061
United States

Other Info:

CareCredit Cardholders
We are available Monday through Friday from 8:00am - 12:00 midnight (EST).
Apply for CareCredit
Monday through Friday from 9:00am - 9:00pm (EST).
Healthcare Providers
Monday through Friday from 8:00am - 12:00 midnight (EST), Saturday 10:00am - 6:30pm(EST).

Help in Social Networks:

Summary of CareCredit Customer Service Calls

277 TOTAL
CALLS
83% SUCCESSFUL
CONNECTIONS
03:06 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact CareCredit to Ask about:

Payments and Charges Question:

  • “Make a payment”
  • “Pay bill”
  • “Make payment”

Cards Question:

  • “Stolen card” , Review # 1541444
  • “Looking for credit card” , Review # 1364862
  • “Me and my wife have been trying to use the card but isnt working she use hets ounce and havent work since”

Account Question:

  • “Balance inquiry”
  • “Account info”
  • “Reopen account”

Shipping and Delivery Question:

  • “Didnt get a bill”
  • “I bought glasses fom Stanton useing CareCredit took the glsses in for warrenty work 4 weeks later they still have my glasses and cant tell me when i will get them .Can you help me?”

Request for Information Question:

  • “Requesting answer”
  • “How to make a payment right now over the phone”
  • “Co signer questions”

Activation/ Cancellation Question:

  • “Cancel charge”

Product/ Service Question:

  • “To get insurance”

Other Question:

  • “Emergency”
  • “I HAVE PROBLEMS WHITH MY WATCH”
  • “Finance dept”

CareCredit Rating Stats

2.0 out of 5 stars
based on 105 reviews
See all 447 reviews

Rating trend

About

CareCredit Terms of Service
CareCredit Privacy Policy
Learn about CareCredit before The Client apply. Manage The Client's account and view resources. A list of FAQ's to help serve The Customer better. Helpful tips on money matters, healthy living and more. View market specific information for providers. Log in to visit the provider portal. Synchrony Bank ("SYNCB") is committed to protecting any personal information that The Client may provide to www.carecredit.com In particular, The Company believe it is important for The User of company services to know how www.carecredit.com treat information about The User of Website that Website may receive from this site. Please read this Internet Privacy Policy carefully before using this site. This Internet Privacy Policy currently is applicable only to SYNCB's United States customers and visitors and only when they access and use this site, and may not be applicable to transactions performed and information collected in channels other than this site.
CareCredit FAQ
Top CareCredit Services

Customer Care, Loan, Manager

Top CareCredit Products

Account, Credit Card

CareCredit Pros and Cons

Pros: That i was approved for a credit line, Convenience, That i could get services paid for so they would go ahead, Thought it would help, That they trusted me at first

Cons: Misleading information about promotional periods, Poor customer service, Extremely poor, Disreputable practices, Unauthorized credit report pull

Summary

CareCredit is an American company. It is a GE Money Company. CareCredit is headquartered in Costa Mesa, California. The company offers a number of different payment options for customers to be able to get a brighter smile, better vision or fresher look. The company partners are American Dental Association, Society for Excellence in Eyecare and American Society of Plastic Surgeons. With the help of CareCredit, the patients can get such services as LASIK, vision care, med spa, cosmetic surgery, dentistry, veterinary medicine, hearing, and so much more. CareCredit provides a personal line of credit for healthcare treatment for the whole family, including pets.

CareCredit reviews and complaints

CareCredit is ranked 12 out of 363 in Cards category

Area Served

USA

Payment Methods

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CareCredit Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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