Contact CareCredit Customer Service
How to Reach a Person at CareCredit
Toll-Free Number:
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1-866-893-7864Carecredit Cardholders
Customer Service:
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1-800-677-0718Apply For Carecredit
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1-800-859-9975Healthcare Providers
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1-800-300-3046 ext 5Healthcare Providers Interested In Carecredit
CareCredit Emails:
CareCredit Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular CareCredit Phone Number | 1 (866) 893-7864 |
| Average Hold Time | 00:06:26 |
| Average Calls duration | 4 minutes |
| Most Popular CareCredit Email Address | info@syf.com |
| CareCredit Live Agent Availability | 17% of callers successfully reach a real person |
| Issue Resolution Rate | Low (23% reported full resolution) |
| CareCredit Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Request for information, cards, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to CareCredit | First and last name, social security number or phone number |
How to Contact CareCredit?
Most Popular Number:
| Total calls: 1 292 | Issues resolved: 100 | Last call: May 13, 2026 |
Contact Information
CareCredit Website:
CareCredit Help Center:
Corporate Office Address:
Other Info (opening hours):
CareCredit Cardholders Hours:
Monday - Sunday: 8:00am - 12:00 Midnight (EST)
Apply for CareCredit Hours:
Monday - Friday: 9:00am - 9:00pm (EST)
Healthcare Providers Hours:
Monday - Friday: 8:00am - 12:00 Midnight (EST)
Saturday: 10:00am - 6:30pm (EST)
Mailing Address:
PO Box 1710,
Costa Mesa,
CA 92626, US
Summary of CareCredit Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CareCredit?
Payments and Charges Question:
- “Yo reopen my care credit”
- “Reopen my care credit”
- “Billing”
Request for Information Question:
- “Update credit card”
- “Applied on line yesterday no response on qualifications”
- “Request a loan for a tooth implant”
Cards Question:
- “Card”
- “I don’t have my care card”
- “I need to say that I don’t have the card yet.”
Account Question:
- “Account info”
- “Open an account”
- “To sign up get a card to get my teeth fix”
Website/ Application Question:
- “Application”
- “My application”
- “Someone applied for A application in my name therefore, my credit was opened, letter from your company says I was denied, due to lack of credit history”
Product/ Service Question:
- “Loan”
- “To get some credit for dental work”
- “Insurance”
Shipping and Delivery Question:
- “Never received my new card that was mailed”
- “I never never received my bill”
- “Tarjeta perdida”
Staff Question:
- “Need my number for service”
- “For service”
- “Need to speak to a customer service person”
Activation/ Cancellation Question:
- “Cancel a traction”
- “Renew card”
- “I cancelled my account but you are still taking money out of my account”
Return/ Replace Question:
- “New Change in terms letter”
- “Need replacement card”
- “Change of address”
Employment Question:
- “What would be the payoff on my account if paid today”
- “To pay off my account”
Refund Question:
- “Refund pending”
- “Refund 294.00 over pay”
- “Refund”
Other Question:
- “Make a pymt”
- “Pay boll”
- “Porque me están subiendo la cuenta,? Si e echo los pagos puntualmente.”
Compare CareCredit Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
