CareCredit Phone Numbers and Emails

Toll-Free Number:

  • (866) 893-7864
    Carecredit Cardholders
Send Message

Customer Service:

  • (800) 677-0718
    Apply For Carecredit
  • (800) 859-9975
    Healthcare Providers
  • (800) 300-3046 ext 5
    Healthcare Providers Interested In Carecredit
  • (855) 945-3561
    Represent of Health System
  • (800) 952-6927

Report Fraud:

  • (866) 834-3205

Business Customer Service:

  • (855) 827-8068

Legal:

  • (844) 894-3960
    Privacy Inquiries

CareCredit Emails:

General Info
Legal
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact CareCredit?

Most Popular Number:

(866) 893-7864
Carecredit Cardholders
Total calls: 1 150 Issues resolved: 91 Last call: Mar 15, 2024

How Do I Speak to a Real Person at CareCredit?

To speak to a real person at CareCredit, you will need to call their customer service number at 1-866-893-7864. You will then need to follow the prompts given to you by the automated voice system to reach the appropriate department.

What Is the CareCredit Customer Service Phone Number?

The CareCredit customer service phone number is 1-866-893-7864. The customer service working hours are Monday through Sunday from 8:00am to 12:00 midnight (EST)

What Is a Carecredit Customer Support Mailing Address?

If you need to contact CareCredit customer support by mail, you can use the following mailing address:
CareCredit Customer Service
Synchrony, PO Box 960061, Orlando, FL
32896-0061

PissedConsumer Club

Contact Information

CareCredit Website:

CareCredit Help Center:

Corporate Office Address:

Synchrony Bank
PO Box 960061
Orlando, Florida 32896-0061
United States

Other Info (opening hours):

CareCredit Cardholders Hours:

Monday - Sunday: 8:00am - 12:00 Midnight (EST)


Apply for CareCredit Hours:

Monday - Friday: 9:00am - 9:00pm (EST)


Healthcare Providers Hours:

Monday - Friday: 8:00am - 12:00 Midnight (EST)

Saturday: 10:00am - 6:30pm (EST)


Mailing Address:

PO Box 1710,

Costa Mesa,

CA 92626, US

More contact details

CareCredit Rating Based on 216 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

How Good is CareCredit's Customer Service?

Radford Hnh
Radford Hnh
Feels Disappointed | Feb 08, 2024

Poor experience!

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Natoshia Sau
Natoshia Sau
Feels Disappointed | Feb 04, 2024

What customer service ? Chat didn’t work- bot only, Phone link didn’t work.
Never got thru
Waste of time . I had to end up using another card when I really needed my care credit and lost card so I really needed help

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Contrell Uha
Contrell Uha
Feels Disappointed | Dec 01, 2023

Couldn't get to the eight person, then when I did it was from a lady oversees and they said they were closing and call tomorrow, since it was so hard to hear her! !!

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Wong Tqp
Wong Tqp
Feels Disappointed | Jul 19, 2023

I called five times.and was told I could not apply by phone. When it reads three ways of applying. One being by phone.

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Courtland Nii
Courtland Nii
Feels Satisfied | Jun 09, 2023

Experienced knowledge and detailed answers.

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Elany Olu
Elany Olu
Feels Neutral | May 23, 2023

Pues,tuve problema para hacer un pago llamando por el # de servicio al cliente que se encuentra en el dorso de la tarjeta.

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Summary of CareCredit Customer Service Calls

1.7K TOTAL
CALLS
03:09 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CareCredit?

Payments and Charges Question:

  • “When is the total payment due”
  • “Payment”
  • “Bill pay”

Cards Question:

  • “Gift card not received”
  • “Card wont work cat at vet”
  • “Card was opened in my name without my permission”

Account Question:

  • “Lock out of my account”
  • “Need acct number”
  • “Check account”

Request for Information Question:

  • “About my bill”
  • “Need help with dental care Complicated bureau”
  • “Help with Dental bill”

Website/ Application Question:

  • “Application”
  • “My application”
  • “Someone applied for A application in my name therefore, my credit was opened, letter from your company says I was denied, due to lack of credit history”

Product/ Service Question:

  • “Insurance”
  • “To get some credit for dental work”
  • “I can not find a list of your in network providers for anything spa cosmetic or massage”

Staff Question:

  • “Need to speak to a customer service person”
  • “Customer service”

Shipping and Delivery Question:

  • “I haven't received my card in mail”
  • “Have not received my CareCredit card”
  • “Nesecito una tarjeta decarecredic”

Activation/ Cancellation Question:

  • “Cancel card”
  • “Activate card”
  • “Reactivate my account”

Return/ Replace Question:

  • “Need replacement card”
  • “Change my mailing address”
  • “Change my check routing number”

Employment Question:

  • “What would be the payoff on my account if paid today”
  • “To pay off my account”

Refund Question:

  • “Refund pending”
  • “Refund 294.00 over pay”
  • “Refund”

Other Question:

  • “Update my address”
  • “Increase credit amount”
  • “Urgent”

About

Related Companies

General Electric, Synchrony Bank, Ge Money Bank, Synchrony Financial, Ge Capital

Summary

CareCredit is an American company. It is a GE Money Company. CareCredit is headquartered in Costa Mesa, California. The company offers a number of different payment options for customers to be able to get a brighter smile, better vision or fresher look. The company partners are American Dental Association, Society for Excellence in Eyecare and American Society of Plastic Surgeons. With the help of CareCredit, the patients can get such services as LASIK, vision care, med spa, cosmetic surgery, dentistry, veterinary medicine, hearing, and so much more. CareCredit provides a personal line of credit for healthcare treatment for the whole family, including pets.

CareCredit reviews and complaints

CareCredit is ranked 39 out of 198 in Cards category

Area Served

USA

Payment Methods

VISA

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