Raleigh, North Carolina

I have had Care Credit for many years. I never had any issues until today.

I went to have my dog chipped and decided to use my paid off care credit card. It was declined. I called and the account was closed. It was closed on November 20th.

I still as of this point have not been notified of the closure or why. When I spoke to the rep, he said "it could be because you have a maxed out credit card and they pulled your credit." I found that to be very odd. Not to give too much on my personal life, but I did max my card out and loan money to a friend who is paying me in installments starting today. I actually made a payment this morning on my card.

I found it weird and I'm glad I had the funds to cover it. Disappointed.

Product or Service Mentioned: Carecredit Account.

Reason of review: Problems with payment.

Monetary Loss: $500.

CareCredit Cons: Having the rug pulled from under me.

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