1 comment

I was able to get someone on the phone instantly when I was trying get approved with CARECREDIT. I received my card/information in the mail.

No matter what I do, I cannot register on the online account system. I have tried to call, email, and send a certified letter to try to get someone to contact me and assist me with getting registered online so that I can make my payments conveniently online. I have received no call, email, letter, or response. My next payment is due December 25th.

I have not received my statement either. I think this company gives you the run around so that you will have a greater chance of missing a payment and then they can make more money off of you.

Product or Service Mentioned: Carecredit Account.

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GECapitalCares
#579236

** To expedite a response, please provide Reference code DM 120712_pc_anon**

I’m sorry you are having problems accessing your account online.

We’d like to help resolve this and ensure you have access. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

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