State: Florida City: Orlando Clear all filters (5 of 462 reviews match)
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This company is a rip off! They offer you a promotional benefit, and within a few months there is a large interest added to your account. Thinking you have paid your card down, and here is this crazy interest charge, which has your balance at a high amount, almost...
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2 comments
Anonymous
#1241340

It states that the interest accrues during the promotional time frame and if not paid in full with in the promotional time frame the accrued interest will be charged to you. That is common practice amongst all no interest deals.

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Review
#929907 Review #929907 is a subjective opinion of poster.
Product
Carecredit Account
Reason of review
Problems with payment

Carecredit - Credit Card Review from Orlando, Florida

Update by user May 23, 2016

Account was supposed to help with paying for sons braces and dental coverage was denied due to not enough defect of recontructed work was needed to be discounted in their dental.

Original review posted by user May 22, 2016

Carecredit was offered but i was not approved for the funds due to my son's dental was not d- grade to get the funding so i had to pay out of pocket monthly payments for 2 darn years and finally paid it off!!!! And they have this card still on my credit report!
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Review
#852316 Review #852316 is a subjective opinion of poster.
Product
Carecredit Credit Card
Cons
  • Accepted false charges
Reason of review
Problems with payment
I had the sad plight of speaking to a nasty customer service by name of Mary ID # 1501 who worked in the Orlando, FL. who berated me for asking questions regarding my account. I was caught by surprised by her obnoxious comment which to me is a a marked of a rude and...
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Review
#722504 Review #722504 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$335
Preferred solution
Let the company propose a solution
My original bill with Care Credit, from 2009, was $200. Several payments toward that were made and the balance never decreased. All the payment amounts went toward interest. I stopped making payments for that reason and because of family emergencies. The rep who...
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5 comments
Anonymous
#497282

With Care Credit never ever ever miss a payment, even by a day, they will jack your rate up to 29.99%, charge your $35 late fee, and then lock your account so the only way you can pay is to call them.

When you call you will be talking to someone in India who doesn't give a *** about why, their instructions are to only get a payment anyway they can.

They will not transfer you to a supervisor, they will not unlock your account, and they will not discuss your rate, period.

Once you make a payment and you pay the late charge, they will unlock your account, but thats it. They don't care why you were late, your rate is now designed to make your debt almost unpayable.

Welcome to the world of Care Credit.

The best way to fight back is at the source. I told my dentist that my family will no longer be using his services as he recommended Care Credit.

I wonder if the Dentist / Doctors etc get a kick back for each account opened, it would explain why they push it so hard.

So if you value your sanity, avoid Care Credit at all costs.....you have been warned.

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Review
#304737 Review #304737 is a subjective opinion of poster.
Product
Carecredit Account

CareCredit review in Orlando, Florida: Care Credit Bites!!!

We are encouraged to pay online, but almost every time I go to pay, their security certificate has expired or not authorized by a secure authority. When I spoke to the GE Money collector who calls a thousand times a day, not to mention Sundays into the late evening, he was rude. Instead of trying to help me solve the problem, he continued to tell me he was going to send me to a collection agency. At thet point, I called their pay by phone service. The lady was very nice, but then charged me an extra $15.00 to make my $30.00 payment. When I explained to her why I was not paying online, and she shouldn't charge me the extra fee, she told me that it was a different company that handles that calls, and can't waiver the fee. There is no way I'm going to lose my identity for a an irresponsible company like Care Credit. Send me to a collection agency! I will NEVER, NEVER use them again!!!!!
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2 comments
Nicole
#448308

** To expedite your case, please ensure to provide Reference code DM 031312_pc_WebCertificate**

I'm sorry you've experienced problems with our website. We'd like to speak with you and ensure you are accessing the correct site; as well as assist regarding the fees you've encountered.

Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Anonymous
#446434

I have only been paying my bills online through their website, and have not yet had any problem. But I agree, their "convenience fee" for paying over the phone is ridiculous.

Are you registered on their website and everything? I hope you have this solved soon!

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Review
#302971 Review #302971 is a subjective opinion of poster.

Contact CareCredit Customer Service

Website:
Mailing Address:
PO Box 960061
Orlando, Florida 32896-0061
United States
Phone:
(866) 893-7864
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