Overland Park, Kansas
Not resolved
4 comments

I am only 2 months into my account with GE Care Credit, and I am already so pissed. I signed up for online billing, added their address to my "Safe" list so the emails would come to my inbox, and I never received a statement for my 2nd month.

I waited and waited and thought maybe the ebilling hadn't started yet, so I've been checking my mail for a paper statement. I get an email statement today (to my inbox) that I'm past due, and a $25 late fee. I called and all the girl said she could do was give me half that fee back.

It's ***, and I'm going to say so all over the internet! I have OUTSTANDING credit and if this late fee screws it up I will shout from the rooftops how awful GE CareCredit is and warn anyone away from it.

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Anonymous
Augusta, Georgia, United States #669626

I get online everyday and check all of my credit cards. Not only for the due date but also to make sure no fraud has occured on any card. I work at a bank so I see way to much fraud on cards everyday.

Anonymous
#548327

Did you ever consider going online and checking your account...geez people be a little proactive!! I can tell you know a little bit about the internet since you can whine here!

GECapitalCares
#547731

**To expedite a response, please provide Reference code DM 092712_pc_ Lml8488**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number; our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Anonymous
#545367

Oh joy, the ever popular "I didn't get the bill, so I didn't pay it" excuse. It is YOUR responsibility to be aware of when the bill is due!

You could've signed into your online account to check the due date.

Grow up.

:roll :roll

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