Centerville, Massachusetts
1 comment

I paid my balance in full. Then used it again with no interest for a year, but they put the payment towards the ones not charged and said that I still owed $600 that will continue to accrue interest because when i paid in full I did not say to pay off that balance.

You MUST call and tell them your payment has to go to that specific one.

They were extremely rude and refused to do anything about it. In one year I paid $3400 in interest charges, so no doubt I was upset and they do not care.

Reason of review: Problems with payment.

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I’m sorry you have experienced issues with your Synchrony Financial account. We would like to try and resolve your concerns.

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Nicole

Synchrony Financial

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