Charlevoix, Michigan
Not resolved

Had originally got a credit line of $2700 and was surprised because I had some credit issues. I had used my account and never missed a payment and had paid my account off when I got a letter stating that my credit line was decreased to $1500 based on my credit report (yes the one that they used to give me the credit line to begin with) why was not the lower one given to me when I had been approved for credit but to lower it after the fact is just wrong.

Their website is difficult to use and customer service is just lack there of.

At this point the only reason for keeping card is for emergencies and to keep a good credit profile.

Product or Service Mentioned: Carecredit Account.

Reason of review: reduction of credit limit .

CareCredit Cons: Unauthorized credit report pull, Reduction of credit limit, Cannot use at all vets or medical locations, Poor customer service.

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