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Had originally got a credit line of $2700 and was surprised because I had some credit issues. I had used my account and never missed a payment and had paid my account off when I got a letter stating that my credit line was decreased to $1500 based on my credit report...
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Review
#865374 Review #865374 is a subjective opinion of poster.
Product
Carecredit Account
Cons
  • Poor customer service
  • Unauthorized credit report pull
  • Reduction of credit limit
Reason of review
reduction of credit limit

CareCredit review in Dearborn Heights, Michigan: No customer service before applying

CareCredit.com (Synchrony Bank) does not provide customer service to answer any questions UNTIL AFTER one applies for a credit card or agrees to their terms-and-conditions (which gives them the authority to sell your phone and contact information to other companies). I just wanted to ask some basic questions before making a decision whether or not applying with them made sense. Do not trust a company that does all it can to shield itself from their customers! They have three phone numbers. One is for healthcare providers who want to go into partnership with CareCredit. One is for existing account holders. One is for applying for a CareCredit account. If you want to ask questions beforehand, none of these numbers will let you reach a representative, because the recording will ask for your account number (which you won't have yet), or for you to approve their terms-and-conditions (which you won't want to because you first want to decide if they are legitimate before you allow them to use your personal contact information to sell to their business partners).
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Review
#564202 Review #564202 is a subjective opinion of poster.
Reason of review
Poor customer service

CareCredit review in Grand Rapids, Michigan: Care Credit is predatory!!

1.0
Details
As someone else related, I paid the amount due by automated system with the message at the end saying no further payment is due. Somehow they keep levying late fees while the phone system says no payment is due? I think I am confused but tried to explain that I have never felt so ripped off by any other credit card company. Their call center is in the Phillipines. I think they are a total fraud. Their interest rate is very high, 26.99 %. I was told by their phone rep that each transaction amount is subject to what the provider wants to offer promotionally?
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1 comment
Anonymous
#896821

I was gonna apply for a Carecredit card ... now, thanks to too many negative comments I will not !

This helpful information has kept me from being a

"Pissed Costumer", thanks ...

Review
#551607 Review #551607 is a subjective opinion of poster.
Product
Carecredit Credit Card
Cons
  • Their automated phone system info
Reason of review
Poor customer service
Preferred solution
My solution was to terminate my relationship with this company.

CareCredit review in Sterling Heights, Michigan: Scums

I have talked to at least customer service reps. All dumb foreigners. I was getting calls on Sunday mornings at 7:30am. And between 4-6 calls a day. I know my rights and wrote a cease and desist letter to stop all phone calls. They are still calling. When I signed up for this card I was told I could make a small payment of $25/mo with no interest. The bill was wrong right off the bat. I told them if they don't correct the bill I will ignore all calls and throw the bill in the trash. Which is what I have been doing. I'd like to take legal action against them because I know they are breaking the law. Can anyone tell me who I need to contact to file a claim?
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2 comments
Jaeleigh
#719375

Contact me at stuf@dr.com. Have a small class action group and it is growing. GE is going down and we need your help!

Anonymous
#692737

they have an ombudsperson. get the address on line if you look for it I think it is ombudsperson@gecapital. you will get a resolution

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Review
#400985 Review #400985 is a subjective opinion of poster.
Product
Carecredit Credit Card
I get 5-6 calls a day from these idiots. When I signed up at the dental office I told them I could only afford a $25 a month payment. And I was told there would be no interest. They have added on late fees and interest and the balance is wrong. I have spoken with them...
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Review
#396247 Review #396247 is a subjective opinion of poster.
Loss
$800
My dental office wanted to perform mouth surgery on me. I should have known something was up when I was directed to the dental financial advisor. Next thing I knew is that I was given a $1600 loan with a smile and a copay supposedly divided into monthly increments. ...
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5 comments
Anonymous
#638629

This is a company that finances people with no credit. If you need dental work...they help you.

Sounds like the dentist would have been stiffed by this person. Exactly why the services is offered....for people who don't pay their dentist bill...deadbeats.

Read the fine print.....everyone can't be your banker.

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Review
#347181 Review #347181 is a subjective opinion of poster.
Loss
$1600
The care credit website is NEVER working like it should be, every time I tried to login with the correct information, their *** website will not let me in, this has happend NUMEROUS times and I am so fed up with their website NEVER operating properly. It seems the...
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14 comments
Anonymous
#898755

Same here as of 11/11/2014. I tried to make my first payment LAST MONTH before the last few days before due.

I couldn't log in to do it. Then got hit with a late fee. Today it's doing the same thing, a few days before the late fee appl's you can't log on.

I think they are ripping us off. I'm mailing mine in from now on, this company is A RIP-OFF.

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Review
#310163 Review #310163 is a subjective opinion of poster.
I recently had to change my tires at Discount Tire and was offered a line of no-interest credit for a discount. After receiving the paper work in the mail, I went online to register for the new account. The URL took me to GE Capital website which reminded me about...
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2 comments
Anonymous
#370499

"After a while I had forgotten about it but was confident that the debt had been taken care off."

You forgot, how is it anyone's fault but your own.

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Review
#273295 Review #273295 is a subjective opinion of poster.
Loss
$600

CareCredit review in Lincoln Park, Michigan: DO NOT SET UP AUTO PAY

Customer of Care Credit Credit Card through my Dentist!!!I canceled payments BECAUSE MY ACCOUNT WAS PAID IN FULL. To day to my surprise my checking account was 250.00 short because the stop payment was not completed properly!!!!! I called to get my money back 1st the rep said 5-7 days and then she said a ck would be mailed in 15 days. The manager said he would send it via mail. I explained it was not acceptable and he became a smarty pants letting me know that I just canceled it this morning. I HAD A CONFIRMATION OF THE CANCELLATION AND HE KEPT TELLING ME THAT IT WAS CANCELED THIS MORNING - Well, yeah that is because it CAME OUT AGAIN! I canceled my account and he made it clear that if I had fee's from my bank HE WOULD NOT RETURN THOSE FEES! What a joke! I will call everyone and the credit advisory to advise them of this practice. The company is set up to take my money in 24 hours but it takes 15 days to get a mailed check?
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1 comment
Nicole
#353738

I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

- Reference code DM 100411_pc

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Review
#265817 Review #265817 is a subjective opinion of poster.
Product
Carecredit Account
Loss
$250

Contact CareCredit Customer Service

Website:
Mailing Address:
PO Box 960061
Orlando, Florida 32896-0061
United States
Phone:
(866) 893-7864
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Latest Question

CareCredit Questions
Conf # 22684945 for $90 with a $15 charge going to my next biling. No notice of payment being taken out of checking account. Where did billing go? When I called, they said payment made as of 7/25. Am I pass due or what is happening? please call me at 989-742-3810....
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Review
#252598 Review #252598 is a subjective opinion of poster.
Product
Carecredit Account