I had Lasik Surgery 2 years ago and financed through Care Credit with no interest for 2 years. So i paid all my payments on time sometimes more than the minimum. So i knew my 2 years just past on April 5th so i thought they would start charging me interest on what my balance was. I checked on the web site to see what my account balance was and i was shocked to find that if i did not pay the amount in full by April 5th they would charge me all the interest rate for the 2 years i had no interest. 1400$ IN interest. I am so discuste with this company. I Sobbed when i saw this, i had no i dea they could do this. I called the company which is GEmoney and the first girl some how i was disconected from then the second lady was so mean to me. I cant even explain how horrible she treated me. I tried to see if i paid the amount in full by borrowing the money from my mom maybe they woul take some of the interest rate off. The lady was so uncompasionate and rude to me. I asked if there was someone else i could talk to and she said "nope" she was a manager, but i could write a letter. So i asked her what i should write in the letter. She said it so sarcasticly " write in the letter how you think we should BEND OUR RULES for YOU, even though we gave you 2 years to pay it off and you did not". The conversation went on and on and she did nothing but be rude to me and proceed to tell me if i did not pay the amount by the end of the month they where going to charge me another 26% on top of that. Then in the back ground there where people laughing and you could tell that she said something to them and they where laughing at my situation. After we hung up the phone i was so upset i called back to speak to another manager she was nicer and apologized for her co workers rudeness but still there was nothing she could do.
SO now i am stuck with this 1400$ interest and more if i dont pay asap.
Do not TRUST this company they are mean deceiving people who are trying to scam you for your money. I am so hurt becasue i am a single mom who barley makes it financialy anyways, and now to top it off i get this new unexpected outrageous bill.
I wanted to post this because i don't want anyone else to fall victim to this company. Please advise your family and friends to beware of these sneaky money cheating people.
Product or Service Mentioned: Carecredit Account.
Monetary Loss: $1400.