State: New York Clear all filters (18 of 462 reviews match)
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I need to get in touch with Care Credit. I am currently a care credit cardholder and wish to make payment over the phone. My phone is currently not in working condition and I need to make payment to you at the Hospital nearby. Is the correct number 1-866-893-7864 or is...
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#1377493 Review #1377493 is a subjective opinion of poster.

CareCredit review in New York, New York: Looking for credit card

Didn't read terms and conditions
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Review
#1364862 Review #1364862 is a subjective opinion of poster.
1.5
Details
I tried paying off two of my special promotions on 04/26/16. The money came out of my bank account on 04/27/16. They still didn't allocate it the right way. They put the money on my promotion with fixed payment/reduced APR. I kept checking my CareCredit account online...
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#838501 Review #838501 is a subjective opinion of poster.
Product
Carecredit Credit Card
Reason of review
Problems with payment
Loss
$1018
Preferred solution
Apply money to my available balance.
I was discriminated against. And have been trying to get in touch with a manager for help. When I spoke to the first manager Ren she said that I needed to speak with another manager Leah. Then she said I would have to speak with her manager Jeff counselor. She would...
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Review
#766604 Review #766604 is a subjective opinion of poster.
Cons
  • Misleading information about promotional periods
  • Dishonesty
Reason of review
Discriminated against
Preferred solution
Let the company propose a solution
1.0
Details
This company is fast to help with medical/dental to those in need of services. When false charges were added to my bill, they were absolutely no help in the resolution. NONE This company works with doctors and dentists to steal your money!!!!! My next step is to...
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Review
#570940 Review #570940 is a subjective opinion of poster.
Cons
  • Damaged credit history
  • No security
  • Accepted false charges
Reason of review
Poor customer service
Loss
$5000
Tags
  • Care Credit Review
  • Customer Service Carecredit

CareCredit review in Levittown, New York: Horrible policy

Have been paying ahead for months on GE Capital CreditCare. If you pay ahead and not within "billing cycle" They don't count it as your monthly payment. Then to make matters worse, if your next payment was "supposedly" 2 days late, because you paid on the 1st not the 5th. They charge you a late fee. scenario: Payment due 28th of month. You pay on 1st of month with all other bills. your payment doesn't count for the 30th payment. I goes to principle as extra payment. So, you think you paid until you receive a late fee. Why?? because your billing cycle starts on the 5th I would rather put a charge on my AMEX then use them again. FYI GE Capital is horrible, had same experience with them holding an Amazon CC Stay away fro anything GE Capital. Just my experience and option
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Review
#510548 Review #510548 is a subjective opinion of poster.

CareCredit review in Hartsdale, New York: Bill put into my name without authorization

my father in law used guerrino dentistry in hartsdale n.y. to pull nine teeth a girl at desk told him she will put everything in his name instead added my name and charged him his total credit on card of $7,200 this is for pulling nine teeth mind u. my father in law went to office and they adjusted bill it was a little over $1,300 which he paid for i have been trying to contact that evil liar stephanie at her office she has been avoiding my phone calls for two months.I have spoke to numerous people at care credit trying to explain my situation to no avail is there someone out there that can help us.
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1 comment
Anonymous
#947941

Care credit should drop garrino Oh maybe it's his company. You never know with a crook

Review
#424271 Review #424271 is a subjective opinion of poster.

CareCredit Account Fraud Mix-Up

I am livid. I opened a CareCredit account to make a purchase (for eyewear) of $800 at Cohen's Fashion Opitical (located in NY) on August 25th, 2012. I received my first statement yesterday (09/18/12) and found out that not only do I have my $800 balance, but also an additional $1,180 charged on the same aforementioned day. The statement shows the $1,000-something charge was made at a Cohen's Fashion Optical located in a completely different store in NY. I called the erroneous charge store and they said the purchase was made by a long standing customer and that I needed to speak directly with CareCredit. I thought 'how could an account get mixed up in such a way? I haven't even heard of and much less know who this customer these people are talking about?' Yesterday, I reported the $1,000-something charge as fraud through CareCredit and was told by CareCredit that I will be notified in two months of the conclusion. I shouldn't have to wait that long, in my opinion but... Lets see what happens. I don't know if I'll ever use CareCredit again, honestly.
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3 comments
Anonymous
#545350

I am only 2 months into my account, and I am already so pissed. I signed up for online billing, added their address to my "Safe" list so the emails would come to my inbox, and I never received a statement for my 2nd month.

I get a statement today that I'm past due, and a $25 late fee. I called and all she could do was give me half that fee back.

It's ***, and I'm going to say so all over the internet! I have OUTSTANDING credit and if this late fee screws it up I will shout from the rooftops how awful GE CareCredit is and warn anyone away from it.

Anonymous
#545185

ANY time you have dealing's with GE CAPITAL please by all mean's expect the worst.They alway's have some type of scheme going on.IT is really a shame they are still in business.

Nicole
#545176

**To expedite a response, please provide Reference code DM 092112_pc_RealArtist90**

I’m sorry you have experienced issues with your GE Capital Retail Bank account. We would like to try and resolve your concerns. Please email me at gecapitalcares@ge.com with your name and phone number; our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

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Review
#346406 Review #346406 is a subjective opinion of poster.
Product
Carecredit Account
Loss
$1000
I am a provider in a Dental office.I am expected to help patients get well by utilizing Care Credit But cannot ever speak to a real person for Ha Ha Customer service.So Stay away if any health care person offers care credit run away as fast as you can.Use Spring stone...
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2 comments
Anonymous
#1119019

I lost the info to access my account and can't speak to a live person. Very annoying.

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#294957 Review #294957 is a subjective opinion of poster.

Contact CareCredit Customer Service

Website:
Mailing Address:
PO Box 960061
Orlando, Florida 32896-0061
United States
Phone:
(866) 893-7864
All CareCredit Contacts

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Shame on this place and shame on ge capital. I have literally paid almost $1000 on my balance of 2400 and been paying on this for almost a year. Today i just looked online and was shocked to see that my balance owed is actually only 40 dollars less. They actually...
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16 comments
Anonymous
#808531

I'm in the same vote, I owed them 1397.000,I have paid back $ 2700.00, now their bringing me to court for another 2000.00 dollars. How can they do this?

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Review
#290027 Review #290027 is a subjective opinion of poster.
Loss
$2400