Spartanburg, South Carolina
Not resolved

I contacted Car Credit's customer service to find out my balance so I could pay it off before interest charges were applied. I decided to do this because my previous statement showed them charging me interest before the introductory offer said I would be charged.

Their representative told me he deleted the interest and told me my balance was $309.00. I paid the balance thru my bank (on line banking).

I received a statement from them today with a $400.00 plus balance that also shows where my payment of $309.00 was accepted. I checked my bank statement that shows the payment went thru as well.

I will file a complaint with the BBB and possibly the Attorney Generals Office in South Carolina. An extremely poor company to do business with. When I first opened the account all their paper work was sent to me in Spanish. I called them and reported this so they would send the papers in English.

They did not send them. This issue was on file as well.

Product or Service Mentioned: Carecredit Customer Care.

Reason of review: Not as described/ advertised.

CareCredit Cons: Extremely poor, Damaged credit history, Dishonesty.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Attorney Gen. Office won't act they are useless Tax supported organization.

My exp. California with them very bad they tell you get trial lawyer, why need them..


**To expedite a response, please provide Reference code DM 72715_PC_A**

I’m sorry you have experienced issues with your Synchrony Financial account. We would like to try and resolve your concerns.

Please email me at with your name and phone number.

A member of our consumer advocacy team will call you to assist.

For your security, please do not include your account number in your email.



Synchrony Financial

CareCredit Reviews

  1. 64 reviews
  2. 19 reviews
  3. 12 reviews
  4. 9 reviews
  5. 12 reviews
CareCredit reviews