I called care Credit in Feb to change my payment due date from the 3rd to the 28th of each month and at the same time made a payment on Feb 1st. They said I was late for Feb payment which is now due on the 28th.
. . . I told them I made Feb payment on the 1st.
they said because I changed my due date from the 3rd to the 28th another payment was due on feb 28th. isnt that crazy. I changed my payment due date on my other credit cards with no problem. GE Capital began harrassing me with phone calls and has me late paying from that point.
I finally gave up and made two payments and asked that they stop harrassing me, and if they continued I would report them to the FTC. I have not been harrassed since.
Monetary Loss: $1300.