Ok so 2 weeks ago I submitted a complaint on here, only after I had tried to take care of it with CC themselves. I do not like to do things like this, only as last resort.
But if you are going to file complaints then you must let people know when that company comes through for you. Care Credit contacted me right away, they were more than generous.
I am very pleased to say that I can finish making my payments to them and on time. All I can say is if you have an issue with a creditor, try very hard to work with them yourself, if no response, there are ways to help, good luck and thank you Care Credit!