CareCredit Reviews

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New Reviewer
Medical emergencies bring out the best in some, the worst in others. Well, needless to say...CareCredit brings out the absolute worst!!! Simply and to the point, they take advantage of patients in a bad situation. CareCredit.com are vultures – and if you can avoid...
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51 comments
#2028642

I got a CareCredit card, and used it for a vet bill for my cat, and never had an ounce of problems with them. I'd highly recommend them for those of us who need the extra help paying for the vet services.. worked just fine for me!

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ID
#242267 Review #242267 is a subjective opinion of poster.
Location
Poughkeepsie, New York
Product
Carecredit Account
Loss
$3

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Verified Reviewer
New Reviewer

General account information

I was approved for Care credit and never received my cards in the mail and also cannot log into my account through the app it's saying that my credentials are not right and it's the only information that I would have ever made it I would like somebody to contact me through email or send me a new card in the mail I never received anything in the mail Thanks Mike Thweatt
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ID
#2984309 Review #2984309 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

I did not receive my credit card statement

I have not received my care credit statement in the mail and I wish to pay it and send in a check im looking at an old statement that I have I do not see a phone number on it or my account number I have lost my care credit card
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ID
#2846377 Review #2846377 is a subjective opinion of poster.

Denied a loan

I was never notified by CareCredit as to the reason for the decline of my application. I have pretty good credit. There have been instances where I had to redo things in my house and I do have a lot of mastercard debt. If you want to rate CareCredut then I will do it. But if this for your company I do not have any experience with you to do so.
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ID
#2790768 Review #2790768 is a subjective opinion of poster.
Pros
  • That i could get services paid for so they would go ahead
  • Fast qualifying
Cons
  • Having the rug pulled from under me
New Reviewer

I didn’t give one

I usually pay my bills by mobile unable to so I called in and it said they "you missed all security answers
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ID
#2775029 Review #2775029 is a subjective opinion of poster.
Location
Milpitas, California
Preferred solution
Let the company propose a solution
New Reviewer

Make a payment

The waiting time is extremely long, when I finally get to speak to someone in the phone after 30 mins , the line just break up without finishing. I make another 5,6 times calls , after that, then I have never been reconnected again.

User's recommendation: Fix the the telephone line and reduce the waiting time.

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ID
#2767880 Review #2767880 is a subjective opinion of poster.
Pros
  • Availability
Cons
  • No correlation between payment history and account status
Loss
$12000
Preferred solution
Deliver product or service ordered

Customer

I called into customer service and hung up after an extended wait period. The automated messages was extremely repetitive. May I suggest just playing music and not repeating the same message so quickly and so many times in a row.

User's recommendation: Don’t call in.

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ID
#2734937 Review #2734937 is a subjective opinion of poster.
Location
Klamath, California

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Verified Reviewer
New Reviewer

Wish you'd listen

I've been telling you for months I need my card replaced due to a stolen wallet! Nobody will listen to me! I can not use my phone right now all I have is email or messenger. I've provided all info that was asked of me, still no results! Why does this have to be so hard???? Just send a new card to my address on file please for God sakes!

User's recommendation: Don't do business with them unless you love being pissed off.

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3 comments
#2041915

You need to file a police report

#2045357
@PissedConsumer2041915

Lol yer funny. Yah that's been done.

This is just trying to replace the card. SMH

#2041910

Borrow a friend’s phone

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ID
#2732757 Review #2732757 is a subjective opinion of poster.
Pros
  • Good to have on hand if your pet needs a vet
Cons
  • People and service are awful incompetent
Preferred solution
Deliver product or service ordered
New Reviewer

Customer service

I tried to pay on my due date and all methods were down. I have always paid on time. I tried to contact customer service and I had been impossible. Terrible customer service!

User's recommendation: Better customer service!

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ID
#2695181 Review #2695181 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Okay, I've had a Care Credit credit card for several years now, only a $500 credit limit. I've always paid my monthly bill on time and for the minimum amount due, often times more than that. I was paying off my entire balance so I could go to my dentist to get my...
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ID
#2691020 Review #2691020 is a subjective opinion of poster.
Cons
  • Will close your account if you pay off the outstanding balance
Preferred solution
Issue new credit card

Make payment

Guy took.my debit card number and then call dropped off. Called back and got commercial about cruises and vacations .
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ID
#2688725 Review #2688725 is a subjective opinion of poster.
Location
Houston, Texas

Had me to go through all the steps all to tell me no

After filling out my application I was asked to purchase like a insurance or warranty. Something cant remember exactly. Then called to see what was the results then was told to go online to verify my identity. Call back and the lady tells me well we already had your results and you are denied. If you knew that why have me going through the steps. It was a waste of time
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ID
#2687124 Review #2687124 is a subjective opinion of poster.
Location
Jacksonville, Florida

Did not issue credit as promised

I opened the account with a ~$3k purchase because they promised a $100 credit, but I never received the credit even after several inquiries.

User's recommendation: I cannot believe what they say.

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ID
#2607158 Review #2607158 is a subjective opinion of poster.
Loss
$100
Preferred solution
Price reduction
New Reviewer

I paid my bill and I need a paper saying I did I need it for a house loan

Care credit said they would send it through the mail but haven't. I have been waiting a month on them.
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ID
#2598981 Review #2598981 is a subjective opinion of poster.
Preferred solution
A paper saying I payed it all off
New Reviewer

They never ever answer their calls. I lost a bet on this and stayed on hold for an hour or more.

They never ever put you through to a person. I dont think there is a person at all. I lost a bet and kept it on for hours on speaker phone.

User's recommendation: Don’t use it.

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ID
#2583706 Review #2583706 is a subjective opinion of poster.
Service
Carecredit Customer Care
Pros
  • Card can use for dental or medical
Cons
  • No live support
Preferred solution
A person to call me and help me take care of it

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel my sbi credit cards

Dear sir my name - Haren Roy Card no end-719436 Mobil no-915364**** Please cancel my craded card.ugle sal cancel kiya fhr v card ki fish entrest ke sat laga. My phele v gmail kiya csncel or refun kayliye but huya nehe.
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ID
#2575278 Review #2575278 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

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