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Carecredit - Complaint

I sent a complaint but I don’t go by “Enlightedtrout.com
#1259678
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Carecredit - Horrible customer service!

If you have more than one account with care credit and call your payment in, expect the worse case possible. I have had my payment registered to another account. Causing the correct one to look late! When I have paid on multiple accounts the correct amount is not applied! I could go on but it is a two hour story!!!
1.4
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Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
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Value for money
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#1259159
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Carecredit - RUDE!!!!!

We have 2 cats that needed emergency treatment 1 month apart. We have a balance of $1,200 from the 1st E.R, and 3 smaller balances from the 2cd cat. Trying to avoid interest charges, we inquired to find out exact payments.. "Kate" was extremely rude and condescending, talking down to me like as if I were 5. Kate- find a job NOT IN CUSTOMER SERVICE. RUDE!!!!!!!
1.0
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Customer service
Product or Service Quality
Staff
#1257924
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1st mail: Welcome ... a billing statement will arrive ... I never got a billing statement but as I checked my account after 3 weeks I had interest in my account already. Customer service not available of course! Never ever again. Thinking about sending a message to the...
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#1256301
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Carecredit - Not Pissed at all

I’m not sure why I got this email. I had a question and had a great replay from your team. Thank you
#1250524
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CareCredit “allows” you to call and allocate your payments the way you as the consumer request for your payments to be allocated. I have been trying for almost 2 months, 6 calls later to have 3 payments allocated to a non-promotional balance because it’s building...
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1.7
#1249177
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I had to get some dental work done and was told about CareCredit. I applied and was able to put my dental costs on my card. I started off paying $300 a month to pay off my $5500 bill well under my 24 month promotion period on two of the charges and 12 months on one of...
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h.kitchener
h.kitchener

It sounds like you took advantage of a promotion whereby you could pay the charge amount off without interest if you paid the whole amount within a certain length of time. Yea...

Anonymous
Anonymous

I had a very similar situation. I had to have emergency dental work done too. I was beyond my control. Two years later I'm still paying on that bill and have at this point alm...

#1237499
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I got a acct for dental work done at Aspen Dental, Which they did not do their there promise. Contacted Care Credit ask for the payment to be on the 28th of each month, Spoke to someone from India.... And the Rep. put the 20th.... I have repeatly tried to have it...
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I didn't like
  • Dont work with their customers and dont keep thier commentments
#1236779
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First, I was deceptively convince to open an account with Care Credit. I was told that my payments would be much lower and I was NOT told that it was a 48 month plan. I assume it was like most cards not like a car payment. I was in pain, afraid, worried and this is...
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#1235358
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Contact Carecredit

Mailing Address:
GE Money
PO Box 960061
Orlando, Florida 32896-0061
United States
Phone:
(866) 893-7864
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Carecredit Products and Services

At first everything was fine. I made my payment and it takes 24 to 48 hours to post I try to use my card and it's turned off even though they received my payment. I called to try to figure it out and the {{redacted}} said oh there's nothing we can do we took...
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#1228532
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