Most helpful review
New Reviewer

Completely Lied To!

CareCredit - Completely Lied To!
Giving this company 1 star is generous. I had to bring my cat into the emergency room a couple of months back and after tragically losing my fiancée months prior, my finances have been tight but I could not bare to put my pet down over funding. I was very thorough when...
View full review
ID
#3879292 Review #3879292 is a subjective opinion of poster.
Pros
  • Great for emergencies
Cons
  • Are not honest about their promotions
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Contact with live person

Hi, I have been trying to get in contact with a live agent all morning. When i call the customer service number it lets me know my wait time, but doesnt let me wait, instead it brings be back to an automated person. Can someone please call me instead? This is about my carecredit card. (978) 746-****. Thank you
View full review
ID
#4149294 Review #4149294 is a subjective opinion of poster.
Location
Bedford, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Explanation for losing payment

I made a payment on my account 11/03/22 for past due amt and payment due total of 73.00. I paid online through doxo and they sent it to CareCredit instead of Synchrony bank thus causing problems with the bank. I paid it before the due date of 11/10/22 on 11/03/22. Payment was to be sent by 11/09/22 by doxo and they did but to the wrong place. I cant afford to pay that much again. I have proof on doxo all that I have told you. Can you please help me? I don't want it to show I didn't pay. My other monthly payments were made on time and to the right place. Thank you

User's recommendation: CareCredit is awesome.

View full review
ID
#4145955 Review #4145955 is a subjective opinion of poster.
Loss
$73
Preferred solution
I would like my account credited for the payment on 11/03 to doxo for CareCredit.

You don’t give people a chance

Trun down and not given a chance, it wasnt like I was asking for hundreds of dollars just a mere 300 credits card for my badly needed glasses
View full review
ID
#4119890 Review #4119890 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

I paid my bill and it’s still up there

You left me an email to call before midnite and I been trying to get help since 10 waste of my time but I did my part and try and try to get back with your...hopefully tomorrow I can get help and not told is to late it's still not midnite and no answer
View full review
ID
#4018448 Review #4018448 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Declined crefit

Credit score is close to 800. Credit request denied. Cannot find out why this happened. No one answers the phone. There is no email address. This is the most horrible bank Ive ever worked with in my 74 years.

User's recommendation: Do not use.

View full review
ID
#3995272 Review #3995272 is a subjective opinion of poster.
Location
Sugar Land, Texas

FRAUD

I usually pay my monthly statement thru my bank's PAY BILLS function. Well, care credit took my payment I set up for Sept 14. they processed the payment. Then on Sept 16 they debited my bank for $2742.18 which my bank honored. Which effectively made my bank overdrawn!! I called my bank and put a dispute on my the payment. I called care credit/synchrony bank and they told me(after 4 phone calls) that they will refund the discrepancy after 10 business days!!! They can withdraw the money in seconds but to reinmburse it takes TWO WEEKS!!!
View full review
ID
#3977499 Review #3977499 is a subjective opinion of poster.
Location
Wilmington, Delaware

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

High interest/Worthless website/Can’t understand Cust Serv