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Verified Reviewer
1.0
Details

Update by user Nov 15

no, i posted testimonial on care credit web page doubt it will be posted

Original review posted by user Nov 13

I spoke to a customer service agent and asked how to set up a notification for when my promotional dated ended. I set up to be notified 10 days before that date so I could pay the balance and avoid...
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3 comments
Anonymous
#1782839

HaHaha...So you're saying you have a way to post this nonsense but no way to put an alert on your phone, a calendar, a computer to remind you of the terms YOU agreed to. Gotcha....Of course, they can't do anything for you unless your the contract you agreed to said you're off the hook for interest if alerts don't come. Thanks for the what not to do if you're an adult who can handle their business.

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Review
#1707087 Review #1707087 is a subjective opinion of poster.
Product
Carecredit Credit Card
Pros
  • Convenience
Cons
  • Misleading
  • Misleading information about promotional periods
  • Do not make it simple to access information
Reason of review
Poor customer service
Loss
$2327
Preferred solution
Price reduction
Tags
  • horrid dental credit card

CareCredit review in Montgomery, Alabama: Online statements unvisible

1.0
Details
I am unable to view my statements online. Synchrony blames me for it because I changed to paper bills, but even after I changed back to electronic bill, my statements will not open, I have received six months of statements from this company my balance is two months incorrect. Such discrepancies as cash to be used will later be presented as overdrawn. I am interested in a class action lawsuit against Synchrony because the way my account is being handled I will never be able to pay it off. How can this bank be allowed to do business? The custom service is lacking clear English.
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Review
#1694952 Review #1694952 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
CareCredit review - Care Credit Card Security is a Scam!
CareCredit review - Care Credit Card Security is a Scam!
Synchrony Bank made a very nice offer through email to cancel entire credit card balance if an emergency happens for a small fee. I was let go from my job due to cutbacks two years later. Now I’m try to collect on their offer that I have been paying for and they are...
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3 comments
Anonymous
#1780542

So where's the scam? Go down to you state UNEMPLOYMENT OFFICE, register, get benefits(if available) and prove you're working with a REAL agency and not a fee(from employers) driven website like Indeed.

Or could it be that you don't want them to know you have some kind of money coming in and this is why you won't send the easiest verification on the planet? Indeed only means you have a resume online and pushed a few buttons. That's it.. Working people are on indeed and other job search engines.

Go to Louisiana Works, sign up...Who knows, they may find you a job if that's what you're really interested in at this time and not a way to get out of what you owe only to go back to work 5 minutes after the balance clears. They've been around for a long time and have seen all sorts of nonsense.

You know what you have to do, get it done. Oh, and this is the part where you say, "you must work for them."

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Review
#1682203 Review #1682203 is a subjective opinion of poster.
Product
Carecredit Credit Card
Pros
  • That i was approved for a credit line
Cons
  • Disreputable practices
  • Poor customer service
  • Customer service runaround on fitbit offer
Reason of review
Not as described/ advertised
Loss
$6000
Preferred solution
Deliver product or service ordered
Tags
  • horrid dental credit card
  • Complainers need to UNITE
  • Customer Service Carecredit

CareCredit review in Portland, Oregon: RIP off company

1.0
Details
I got a Care Credit card because they were offering a 200.00 fitbit if you paid 2 consecutive payments on time. I did this and even paid the account off early. I followed every direction perfectly. I called and made sure thus was done correctly. It was. Never got my fitbit and am now being told the offer expired. Too late sorry about that. I was also told it was a 65.00 fitbit. I was told to write a letter for review. RIP Off
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1 comment
Anonymous
#1747087

Synchrony must be getting desperate to offer fake promotions to draw customers. This is a good example of why they can't be trusted, and a great reason to close account before they pull another sneaky stunt..

Review
#1650251 Review #1650251 is a subjective opinion of poster.
Service
Carecredit Customer Care

CareCredit review: Fitbit scam

1.0
Details
We applied to care credit to use for a vet bill. We did this in response to their fitbit promotion. Everything was done, there were many calls they are not providing what was promised. This is a rip off and calling better business. Also consumer reports. This was fraud in the inducement. Beware.
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Review
#1650018 Review #1650018 is a subjective opinion of poster.
Cons
  • Poor customer service
  • Very poor customer service
  • Dont work with their customers and dont keep thier commentments
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Deliver product or service ordered

CareCredit review: OVER CHARGE

1.0
Details
I asked in the beginning for my payments to be either on the 3rd as I get get 670.00 Social Security and sometime after the 26 of the month I get 120 .oo extra help , well they charged me 30.00 for a late fee. what is wrong with these people ? I will make sure all my family and friends knows what is being done! I will tell all that will listen how they do! I had a loan from them before and it was for dentures . I always made it on time. I cant pay before the 26 of the month I don't know what date the extra help pay is put in my account. They should have not made 2 payments either. I took my puppy to the vet where he had gotten run over by a auto. The same vet each time!
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1 comment
Anonymous
#1782841

I think I can help... All you have to do is pull out the contract or a copy of the terms YOU agreed to that said your pay date would be when you wanted and you're golden.

If not, it's time to learn how to budget so you can pay your notes on time and according to your agreement. This is the part where you say "you must work for them."

Review
#1639806 Review #1639806 is a subjective opinion of poster.
Product
Carecredit Account
Pros
  • That i had the card in an emergency
  • Use right away
Cons
  • Poor reviews
  • Rude customer reps and high interest rates
  • That i lost my credit as a result
Reason of review
Problems with payment
Loss
$30
Preferred solution
Let the company propose a solution
1.0
Details
If you read the VERY SMALL PRINT Synovous Bank is the Care Credit and they are RUTHLESS! HEARTLESS! And SUCK! Watch your back use another source!
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1 comment
Anonymous
#1741263

True review. These Synchrony applications are at vetrinarians, doctors, mechanical shops, and many more places.

To apply for this credit is bad news. Find a different company, not Synchrony.

Review
#1629877 Review #1629877 is a subjective opinion of poster.
Service
Carecredit Customer Care
Pros
  • No interest if paid off within the promotional period
Cons
  • That i lost my credit as a result
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
I've been attempting to login online for a little less than month since I've received my card. After I entered my information on the Synchrony site, I received a message that my account cant be found. I called customer service and they told me my social security number...
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Review
#1576661 Review #1576661 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$402
Preferred solution
Let the company propose a solution
1.0
Details
The billing practices require consumer to call them every month to make sure they apply your payments appropriately. I had non-promotional balance of $79 and promotional balances that I paid, say, $300 on. Instead of applying $79 to non-promotional balance of $79, they...
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1 comment
Anonymous
#1709363

You pretty much covered Synchrony Snake Bank and they're dirty policies. I totally stopped using them over 6 months ago, and don't give a damn if they close these accounts, cause, I no longer care about credit scores. This has to be the worst bank, ever.

Review
#1571232 Review #1571232 is a subjective opinion of poster.
Product
Carecredit Credit Card
Cons
  • Suspicious business practices
  • Disreputable practices
  • Very poor customer service
Reason of review
Problems with payment
Loss
$2
Preferred solution
Refund of overcharging me interest charge

Contact CareCredit Customer Service

Website:
Mailing Address:
PO Box 960061
Orlando, Florida 32896-0061
United States
Phone:
(866) 893-7864
All CareCredit Contacts

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Latest Question

CareCredit Questions
1.0
Details
If you have non-promotional balances (purchases under $200 I believe) in addition to promotional balances (deferred interest), the bank applies your payment so that non promotional purchases are not paid off in full as was your intent when sending in payment to cover...
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Review
#1571028 Review #1571028 is a subjective opinion of poster.