I have been inundated with phone calls ON MY CELL for a name similar to mine, asking if it was another person. When I returned the call, they asked if it was the other person.
They finally guessed at my name. I verified that. They had the last four of my social. She looked it up and told me that I had a "0" balance.
Later I called and spoke with a supervisor, after holding for 20 minutes. He wanted my FULL social security number! The lady I spoke with prior pulled up my account with the last four of my social?? The loan was opened in the year 2001.
It is now 2012. Why are they suddenly harassing me now…particularly under a different name…with a "0" balance, not to mention that I have a perfect credit score?!?
Product or Service Mentioned: Carecredit Account.