Sacramento, California
Not resolved

i have a halth savings account i got from my employer, i pay over 400 a month to this account, This company will not allow me to enter this card as a payment option so i have to call them EVERY month

everytime i have to call to make a payment i have to pay 10 bucks, they dont care if it costs me 10 dollars and they certainly did not care they are making it hard on their customers to make a payment

i pay everything online i dont call or even write checks and now my care will cost me an addtioanl 200 or more because i have to pay 10 a month just to make my payments with my own heatlh savings account that i put money into, i was doing this to get helath care that i can not get a kaiser and now i hav e to give it up i just cant afford these extra charges

and both times i called the customer representive was rude and no one told me they were charging me 10 the first time i called i just happened to hear that when i called to make the payment

Product or Service Mentioned: Carecredit Account.

Monetary Loss: $200.

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