Old Town, Maine
7.6K views
16 comments

I was shocked when I went to pay online and found that they will only allow payments using a checking or savings account. I had counted on being able to pay using a Health Savings Account which comes with a handy debit card.

Care Credit will of course accept a debit or credit card if your account is past due, so this means that they are ABLE to use these payment methods but they are choosing not to in order to make it hard for people to stay on time and avoid the very high interest rates they charge if you are ever late on a payment.

They are really taking advantage of people in dire straits who can't afford medical treatment, and then they make it harder for them to make the payments.

Usury, and totally not spelled out when you sign up. I am so angry and think this is just like the banks charging high fees for overdrafts, it should not be allowed as it takes unfair advantage of the consumer.

Product or Service Mentioned: Carecredit Credit Card.

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Anonymous
#1772969

HOW IN TODAY'S ELECTRONIC MONEY WORLD, DOES SOMEONE NOT ACCEPT A DEBIT/BANK CARD. I DO NOT FEEL IT NECESSARY TO GIVE MY BANK INFO TO MAKE A PAYMENT.

#FEETRAPPIN. Its SIMPLER AWhen USING THIS CARD;ALL YOU HAVE TO DO IS HAND THEM THE CARD & THEY SWIPE?

NO I.D. REQUIRED⁉

Thera
#1771001

It was even more surprising to see the a manager by the name of "David Williams" became very nasty when addressing this is a paid for card. He made comments such as "What don't you understand, you have already been told they don't take this card." Lesson learned.

This is a terrible card to use. Please know that there are other services to use and you can ask the medical staff to provide additional options.

Hermelinda
#1685295

This is so ridiculous with care credit ... how are you supposed to pay your bill if you do not have a checking account??? I wish I would have never even used care credit now and I will let everyone know now to never use them for anything!!

Anonymous
#1772971
@Hermelinda

Yeah, I'm PAYING My Dogs VET BILL BALANCE off tomorrow. THEN PUT IT IN #FILE13

Anonymous
#1436950

I was so upset to find this out, especially as I only needed the money ONE day earlier than I had it. I'm hoping I can send a money order.

TBH if I could have a bank account at this point in my life, I probably would be able to secure a legitimate loan, as well. You know?

It's so predatory. But when your life is on the line, what else can you do?

Anonymous
#1340151

I never release my bank information like route and acct number. this is going to be a huge problem for me. This could be a problem at the long run.

Anonymous
#1232093

My HSA will let me pay myself back for charges. So I could submit a charge to my HSA and ask for reimbursement to my account rather than the provider stating that I already paid. You might want to see if your HSA has this.

Anonymous
#852184

This sounds like more of a problem with your HSA than a problem with Care Credit. Your HSA should have a routing number and account number associated with it.

It is a bank account, after all. Call the HSA and get that information, or order a checkbook. Your HSA should also allow you to issue payments to Care Credit directly from their website via bill pay. If not, it's time to look into a different HSA company.

You could also pay using your personal checking account and reimburse yourself from the HSA.

There are a lot of options. Don't blame the company for not wanting you to pay your loan with a credit card.

Both my wife and I have used Care Credit for dental expenses on several occasions and have had no problems.

Anonymous
#1192568
@Rob

Even with that routing number care credit does not accept the payment. I have tried myself.

Anonymous
#1436952
@Rob

I've done enough shady computer work to know not to trust overly-long, OP-shaming, strangely detailed responses to a post complaining about a company.

Elliotte
#1777788
@Rob

Rob, just curious, do you work for Care Credit? You sound like a company shill.

The only reason I'm using this service is to pay for someone else's medical treatment. I'm looking forward to Medicare 4 All so you and your fellow bloodsucker insurance company employees can go back to selling used cars.

Anonymous
#796367

If anyone was still wondering, you can file a claim through ConnectYourCare and they will send the check to GE (Care Credit) with a few business days. I assume the reason for not allowing debit card payments is to prevent paying a loan with another credit card, as all major banks do anyway.

Anonymous
#723983

Doesn't your HSA have a routing number and an account number just like a checking account?

Jaeleigh
#719372

Contact me at stuf@dr.com... We have a class action group growing

Anonymous
#906495
@Jaeleigh

I don't have a checking or savings account t only a paycheck card and they don't do debit card. Now I have to pay with money order?

Anonymous
#688598

so how doi pay with a debit card?

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